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Reviews

Average Ratings

4.5
27 lifetime reviews.
  • Thanks Buss Ford!

    I bought a used Mazda 3 from Buss Ford about six months ago, and couldn't be happier! Hunter walked us through the whole process very smoothly. He...

    Dealer Response

    Thank you for your business! We are glad you are enjoying your vehicle. If you need anything feel free to let me know. Thanks Drew Buss 815-385-2000


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    I bought a used Mazda 3 from Buss Ford about six months ago, and couldn't be happier! Hunter walked us through the whole process very smoothly. He expedited getting the vehicle through the service department, and even let us observe as it was being checked out by the technician. After that, he showed us the mechanical report and what repairs they planned on doing. Buss Ford was totally transparent in their process, and made us feel very comfortable... even while buying an "as is" vehicle. Six months later, I am still driving the vehicle, and still bring it in for service. I'm getting my second oil change today, and so far so good!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your business! We are glad you are enjoying your vehicle. If you need anything feel free to let me know. Thanks Drew Buss 815-385-2000


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  • New SUV

    I purchased a new vehicle this weekend from Buss Ford and had a fantastic experience. Drew Buss, owner, and the entire team made the experience ef...


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    I purchased a new vehicle this weekend from Buss Ford and had a fantastic experience. Drew Buss, owner, and the entire team made the experience effortless, stand up, above board and reassuring that I did business with the right place. If you are tired of the "runaround" and the "high pressure" and are looking for a car buying experience that leaves you feeling happy that you have a new car then Buss Ford is for you. Thank you Drew Buss, Skip and Ivan for an enjoyable experience. I will be back and also will tell everyone about where they should be buying vehicles from.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Car isn't what expected

    Not happy with my purchase. But bought the car "as is" ONLY because they said one thing was wrong with it... well took it to our long time mechani...


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    Not happy with my purchase. But bought the car "as is" ONLY because they said one thing was wrong with it... well took it to our long time mechanic and just paid $1300 for a repair and it still needs something else fixed.. bought a better car off the streets. This was actually my first time car shopping and definitely my last.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service and Saleman

    I was in Buss not that long ago look at cars for my child that will be 16 in a month. I spoke with Jeff. He was a great and very knowledgeable on...


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    I was in Buss not that long ago look at cars for my child that will be 16 in a month. I spoke with Jeff. He was a great and very knowledgeable on the car all the different cars I was looking at. I definitely will be back to purchase the car from him.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Job Jeff

    Went to buss ford for a car. Jeff Hawkinson helped me and he was awesome. No pressure and a more than fair price. I have already referred several ...


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    Went to buss ford for a car. Jeff Hawkinson helped me and he was awesome. No pressure and a more than fair price. I have already referred several family members and friend to go see Jeff. He was the only salesman that I met that thought of as a friend. Great job Jeff!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Class Act

    Drew Buss and his team at Buss Ford are a true class act. They made the purchase of my vehicle very simple with no pressure at all. They were fair...


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    Drew Buss and his team at Buss Ford are a true class act. They made the purchase of my vehicle very simple with no pressure at all. They were fair, honest - and they took their time explaining the car to me and made sure I was comfortable. I love my new Ford Explorer and I can't thank them enough for making it an enjoyable experience. I would highly recommend Buss Ford to anyone looking for a great experience with knowledgeable, friendly staff.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Easy and Pleasant Purchase Experience!

    Just purchased a new car from Buss Ford. The experience could not have been any better! Everyone we dealt with was really nice, professional and w...


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    Just purchased a new car from Buss Ford. The experience could not have been any better! Everyone we dealt with was really nice, professional and went out of their way to make sure I was comfortable. It was a perfect experience for me!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Simply the best

    Buss Ford is wonderful to do business with. They went above and beyond to locate and acquire the perfect 2015 Mustang GT Convertible for my wife. ...


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    Buss Ford is wonderful to do business with. They went above and beyond to locate and acquire the perfect 2015 Mustang GT Convertible for my wife. Steve, Drew, Gary and Joe spent countless hours and calls to bring the perfect car home. Joe Walker is an Iron Man! Buss Ford is the Gold Standard all dealers should be measured against.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Car

    My family and I have been getting our cars at Buss Ford for the last 5 years now. We have had nothing but great service. Jeff Hawkinson is the sal...


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    My family and I have been getting our cars at Buss Ford for the last 5 years now. We have had nothing but great service. Jeff Hawkinson is the sales guy that we have been working with and he is GREAT! After I got my new car from him, I sent my daughter in to talk to him about getting a new car for her. He went out of his way to find just the right car for her first new car that she would be paying for on her own. I love that when we come into the dealership everyone is very friendly and make you feel so welcomed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Buying Experience of My Life! BUSS FORD= A+

    I bought my 2006 Ford Freestyle from Hunter @ Buss Ford / Mercury in Mchenry, Illinois. I was hesitant about financing but Hunter, my awesome sale...


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    I bought my 2006 Ford Freestyle from Hunter @ Buss Ford / Mercury in Mchenry, Illinois. I was hesitant about financing but Hunter, my awesome salesman, found out there were mistakes on my credit report and helped me fix them in just minutes! He went above and beyond his job duties in my opinion. He was very affable and positive thinking. The vehicle only had 66,000 miles on it and they did a very thorough inspection to find minor issues that they fixed for no charge. It's my favorite vehicle ever. I bought it here because I've had previous work done on my previous vehicles here like my 2003 Ford Windstar. The service here is priceless and always the best deal when you consider the fact that the job is ALWAYS diagnosed right the first time and the repairs are done right the first time. I used to go to my "mechanic" but my lessons are learned when it comes to low end quality service shops. Plus, I get a loaner vehicle n/c every time and how can you go wrong with that? Very satisfied. Customer for life since Ford didn't take the government hand outs in Detroit! Henry Ford would be so proud of his brand now! Thank you Hunter and Bonnie and Rob at Buss Ford in McHenry. 5 STARS!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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