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Reviews

Average Ratings

4.9
2447 lifetime reviews. Includes reviews of Steve Lewis Subaru from DealerRater.com
  • Excellent and Friendly Customer Service

    We are very pleased to be the owners of 2016 Outback Limited. Glen Reen was the best salesman we've ever met; attentive, responsive and friendly. ...

    Dealer Response

    Thank you for your kind words about Glen! We're very glad to hear that you're loving your new Outback! Our team is always happy to help with any a...


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    We are very pleased to be the owners of 2016 Outback Limited. Glen Reen was the best salesman we've ever met; attentive, responsive and friendly. His follow through and attention to detail made this our best experience at a dealership. He even offered us homemade cookies! Larry Flakes gets a high five! He helped us make the dream happen. This is our first new car ever. He assured us that he would do whatever he could to put us in the driver's seat. We have already phoned Cassie Johnson to ask questions about all the features on this fully loaded Outback. She is knowledgeable, very helpful and invited us to call back anytime.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words about Glen! We're very glad to hear that you're loving your new Outback! Our team is always happy to help with any and all of your vehicle need. Don't hesitate to reach out with any questions that you have.


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  • Excellent service
    April 25, 2017

    I recently visited Steve Lewis Subaru looking for a Forester. I was greeted immediately by Glen and he really knew the ins and outs of the vehicle...


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    I recently visited Steve Lewis Subaru looking for a Forester. I was greeted immediately by Glen and he really knew the ins and outs of the vehicle. He was a great sales man and made me feel comfortable.

    Does recommend this dealer

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  • It's all about that customer service!
    April 25, 2017

    I was very skeptical coming to a dealership without my father or my boyfriend, but Glen took me under his wing. No pressure and in his consultat...


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    I was very skeptical coming to a dealership without my father or my boyfriend, but Glen took me under his wing. No pressure and in his consultative sales way, he displayed his vast knowledge of the cars and deals were fantastic... I felt completely at ease and definitely taken care of! I was able to go home with the information I needed to bring my father back for a purchase. My birthday is next month and a Impreza from Steve Lewis is on the TOP of my list!! Glen was fanastic and so helpful!

    Does recommend this dealer

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  • Dave Hanks is the best!
    April 24, 2017

    We bought our 4th Subaru and our 2nd from Steve Lewis Subaru today. The reason we came back is because of Dave Hanks. He is "no pressure" and wor...

    Steve Lewis Subaru

    Thank you for the kind words, we really appreciate such positive feedback! We are pleased to hear that Dave took such great care of you and we wa...


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    We bought our 4th Subaru and our 2nd from Steve Lewis Subaru today. The reason we came back is because of Dave Hanks. He is "no pressure" and worked hard to meet our needs and not sell us on things we didn't want or need. He returns calls, and is available to his customers long after a purchase is made. He makes buying a new car a pleasant experience, and that is really saying something! We can't imagine going anywhere else for our automotive/servicing needs. If you deal with Dave, you won't be disappointed with the experience. Very highly recommended!

    Does recommend this dealer
    Steve Lewis Subaru

    Thank you for the kind words, we really appreciate such positive feedback! We are pleased to hear that Dave took such great care of you and we want to thank you for your continued loyalty to Steve Lewis Subaru. Congratulations on your new Subaru and we look forward to many more years of working with you!


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  • Tyler was amazing to work with
    April 13, 2017

    Tyler went above and the call of duty to make out purchase experience pleasant. He attention to our needs was outstanding. I'll be back!

    Steve Lewis Subaru

    Thank you for your positive comments, Pete! Tyler is a great asset to our team and was more than happy to help. We look forward to seeing you agai...


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    Tyler went above and the call of duty to make out purchase experience pleasant. He attention to our needs was outstanding. I'll be back!

    Does recommend this dealer
    Steve Lewis Subaru

    Thank you for your positive comments, Pete! Tyler is a great asset to our team and was more than happy to help. We look forward to seeing you again in the future!


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  • Best new car purchase sexperience ever!
    April 6, 2017

    I had been looking at buying a Subaru for awhile when on a whim I did a Consumer Reports search for a Forester. Within minutes I was contacted by ...

    Steve Lewis Subaru

    Thank you so much for filling us in on your experience with us, Pete! We are thrilled to heart that Tyler was so helpful. We are lucky to have him...


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    I had been looking at buying a Subaru for awhile when on a whim I did a Consumer Reports search for a Forester. Within minutes I was contacted by Tyler L. from Steve Lewis Subaru in Hadley, MA He was knowledgeable and professional and did not pressure me at all. It was because of this that we decided to drive up the next day to meet with him. When we arrived we were professionally greeted by the everyone on the staff. Tyler L. and his partner Kyle G. were great. They explained all the features and advantages of the Forester. When it was all said and done we were given a very fair price for the Forester as well as on our trade. The finance paperwork went very smoothly as did the vehicle delivery (Kyle went above and beyond the call of duty). Having bought at least a dozen news cars and who knows how many used cars in the past 30 years I can honestly say this experience was the most pleasant by far. I'll be back! Pete H.

    Does recommend this dealer
    Steve Lewis Subaru

    Thank you so much for filling us in on your experience with us, Pete! We are thrilled to heart that Tyler was so helpful. We are lucky to have him on our team. Please let us know how we can help in the future. Enjoy that new Forester! Thanks again and take care!


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  • Overall great experience
    April 5, 2017

    I went to steve Lewis Subaru inquiring about a used truck and was helped by Glen Reen who was very knowledgeable, kind and a pleasure to work with...

    Steve Lewis Subaru

    Lindsay, we're happy to hear that Glen and Larry helped you through the process and made it comfortable! Thanks for letting us know, and all the b...


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    I went to steve Lewis Subaru inquiring about a used truck and was helped by Glen Reen who was very knowledgeable, kind and a pleasure to work with. He made buying a veichle quick, easy and I got a great deal. Larry Flakes helped me with financing and did a wonderful job as well. I couldn't have asked for a better experience.

    Does recommend this dealer
    Steve Lewis Subaru

    Lindsay, we're happy to hear that Glen and Larry helped you through the process and made it comfortable! Thanks for letting us know, and all the best in your new car!


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  • Pleasant experience
    April 5, 2017

    David Hanks was professional, knowledgeable and not pushy at all. He knew this vehicle inside out and explained all the options so I could make a ...

    Steve Lewis Subaru

    Gail, thanks for the kind words about David! We're excited that you had the chance to work with him and he helped give you information before you ...


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    David Hanks was professional, knowledgeable and not pushy at all. He knew this vehicle inside out and explained all the options so I could make a good decision. I would recommend David and Steve Lewis Subaru and will go back for my next one. Gail Moran

    Does recommend this dealer
    Steve Lewis Subaru

    Gail, thanks for the kind words about David! We're excited that you had the chance to work with him and he helped give you information before you made a decision. We appreciate you stopping by!


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  • Fantastic
    April 4, 2017

    These guys are great. I had an incident where my old car broke down and I had to buy a new one ASAP. They came highly recommend and lived up to th...

    Steve Lewis Subaru

    Thank you so much for your kind words and recommendation! We were more than happy to help you replace your old car and set you up with a new one! ...


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    These guys are great. I had an incident where my old car broke down and I had to buy a new one ASAP. They came highly recommend and lived up to that title. I met with Paul and he helped match me to a new car which I immediately bought after test driving, and have continued to love. Everyone who I encountered in this dealership was really friendly and genuinely interested in helping their customers. They made an experience I thought would be stressful and terrifying into a fun and really pleasant one! Would recommend 10/10.

    Does recommend this dealer
    Steve Lewis Subaru

    Thank you so much for your kind words and recommendation! We were more than happy to help you replace your old car and set you up with a new one! Thanks again for sharing your experience!


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  • Pleasant experience
    April 3, 2017

    This was a very easy and pleasant experience. Got everything done quickly and they were extremely helpful in taking care of all the details---reg...

    Steve Lewis Subaru

    Thank you for taking the time to share your experience with us! We're glad that our staff has been so helpful, accommodating, and attentive to you...


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    This was a very easy and pleasant experience. Got everything done quickly and they were extremely helpful in taking care of all the details---registration, paperwork, etc. Enjoyed doing business with them. Since my purchase have gotten help with questions about all the technology my previous vehicles did not have, advice on keeping the exterior and interior clean---pretty much anything I need to know I can just call and they are responsive and genuinely happy to help. Far more helpful and accommodating than Honda dealer, from whom my husband and I had purchased several cars.

    Does recommend this dealer
    Steve Lewis Subaru

    Thank you for taking the time to share your experience with us! We're glad that our staff has been so helpful, accommodating, and attentive to your needs. That is what we always strive for. We hope you're loving your new vehicle, and that we see you back here again in the future. Have a great day!


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