Airport Chevrolet Buick GMC Cadillac

(4.9) 141 reviews

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4.9
141 lifetime reviews.
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  • To Ron Oaks, service crew, and Airport Chevy

    I bought my car at Airport Chevrolet in 2010, since then I've loved my car and have not encountered any problems. About two weeks ago I brought my car

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    to get my AC fixed. Ron Oaks and his service crew did a great job fixing what needed to be fixed. Ron did his very best to make the service affordable for us. When I got home, we noticed a new leak coming from the radiator. After a quick phone call to Ron, he took care of everything. The deal we got for our new radiator, installment, and the AC was worthy of a 5 star review. I would highly recommend Ron Oaks and his crew at Airport Chevrolet. They treated us like family and saved us a lot of money. On a side note, just a few weeks earlier my mom brought her car in to get new tires planning on spending money. Ron found that my moms tires were still under warranty. Ron replaced my mom's tires without any questions asked. I was very amazed of his and the companies honesty to their customers. From now on, this is the only place I will take my car for any type of service. Thanks Ron and company!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    From all of us, including Ron and the service crew, you are welcome, Krishna!


  • Great job!

    Everything went great. The service manager, Larry went out of his way to make my first ever engine swap go great. I had never done a crate motor befor

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    e and they let me be there when the crate was opened! Jon, the service advisor kept me up to date through the whole process. I can't thank Shawn, The technician, who did the work enough. The team at Airport did a great job and took awesome care of my baby. When it is time for my ZR1, they're going to get my business!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks, Ken, we appreciate it that you took time out of your day to write about you recent experience with our service team. Will pass this along to

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    Larry and the crew. And we'll see you when you are ready for that ZR1!


  • Impressive

    I am amazed at the outstanding car buying experience I had at Airport Chevy. It was honesty everything you would want when buying a car, from the larg

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    e selection of vehicles, to the pleasantly helpful employees, to the really good deal I received. I will absolutely recommend Airport Chevy to my family and friends. Needless to say, I am impressed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Chelsie. We are grateful for both your business and your recommendation, and hope that you have many outstanding adventures in your new rid

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    e.


  • Stellar Customer Service

    I do not know where to start, from the time you drive up you are greeted with smiles and such attentive care I always feel like a old friend when visi

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    ting Virginia. She never seems to amaze me with a big smile and such loving care to all my needs and I noticed to everyone else waiting in the guest room. Thank you Airport Chevrolet for always being their.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Janennet Rose. Your kind words mean a lot to us. Will make sure that Virginia and the team get to read your review.


  • A Plus Plus Customer Service

    For your information, I couldn't be happier with the service we get from Airport Chevrolet. Your Service team is Outstanding!!! we have had quite an

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    experience with our Duramax truck with the DEF systems. Your service person Chuck has been a Blessing for us. He has taken our trucks under his wing and has really been a big help. We really appreciate him and your dealership for making a hard situation easier to deal with. Sincerely, Jon Deese,

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Jon! Glad that Chuck was able to help make it easier to deal with.


  • Customer

    We had our vehicle towed to this dealership about one year ago. They did the repairs and I was on my way in a couple of days. About two weeks later,

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    we had another problem due to a mistake by their mechanic. They took care of us once again and covered all our expenses caused by the mistake. Some dealerships might have tried to deny the problem was caused by them, but not Airport Chevrolet! About a month ago, I was in Medford, and had to be towed again. This was something completely different. Once again, they took care of my vehicle and had me on my way in a couple of days. I would not hesitate to purchase a vehicle from them or take my vehicle to them for repairs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for giving us a 2nd chance, Charlotte, and for posting your review to multiple sites. We are sincerely grateful for customers that recogniz

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    e that mistakes will happen, and then give us the opportunity to correct them. Here's to trouble-free miles for the rest of the time that you have that vehicle! :)


  • IMHO the dealership is POOR at best.

    4 time new car buyer at Airport Chevy. I trusted Ted, done business with him for years. Mentioned they told us Cruise Control was not available in a S

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    onic, had to step up to Cruise. We did. My mistake, I trusted. Bought the Cruise, when prepping for a trip week or so later find out the Cruise has no cruise control. MY FAULT, I did not verify. I trusted. Called, Ted told me to come in and talk about it. Got there and spoke to Ted. He said his sales manager, a person we never spoke to or laid eyes on REMINDED HIM they told us that car had no cruise. Whoa!! Only reason, we told him, was upgrading to cruise and electric door locks. If they had told me we would have told them to find one that did. Yep, u got it, they put it ALL on me. Why? Because I trusted. Do not do business there, go to TC Chevy or Hall Chevy. NOT AIRPORT. This site wont allow me to properly spell the model so think for yourself.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

  • AMAZING EXPERIENCE

    After being turned down at other dealers Airport Chevrolet went above and beyond my expectations. Shannon, my salesperson, was super positive and he m

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    ade my experience so exciting, the best. Everyone should buy at Airport Chevrolet.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words, Stacey! So happy to read about your experience and know that Shannon made it "the best."


  • Mr. & Mrs. Arnold

    Both Rick and Frankie were knowledgeable, friendly, and polite, so I give them double thumbs up. They are an asset to Airport Chevrolet.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. & Mrs. Arnold, thank you for this review of your visit with us. Will pass along your kind words to Rick, Frankie, and the rest our team.


  • Great experience

    My first new car. Scott and Franky were amazing. They made the process so simple and easy. I got a fabulous deal. Thrilled with the whole experience a

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    nd crew. I would highly recommend Airport Chevrolet.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    WOW! We can't begin to tell you how nice it is to hear words of appreciation and praise. Thank you, Debi!


Airport Chevrolet Buick GMC Cadillac
3001 Biddle Rd Medford, OR 97504
New (888) 221-4306
Used (888) 859-7558
Service (866) 736-8029
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