Reviews
Write a reviewI have most always experienced fabulous customer service
I have most always experienced fabulous customer service by their Service Department team. I always see familiar faces when I’m there, so that tells me that Southern Oregon Subaru is doing something right to keep employees long term
I have most always experienced fabulous customer service
I have most always experienced fabulous customer service by their Service Department team. I always see familiar faces when I’m there, so that tells me that Southern Oregon Subaru is doing something right to keep employees long term
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Subaru owner since 2001 and have always used dealership
Subaru owner since 2001 and have always used dealership for service because they know what they are doing, the price is comparable and my car gets washed
Subaru owner since 2001 and have always used dealership
Subaru owner since 2001 and have always used dealership for service because they know what they are doing, the price is comparable and my car gets washed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great work, great service!
Great work, great service! Will be back for oil change soon. Also thanks for scheduling so quick!
Great work, great service!
Great work, great service! Will be back for oil change soon. Also thanks for scheduling so quick!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Drew is extremely helpful and makes sure to keep in
Drew is extremely helpful and makes sure to keep in contact while repairs are being completed with updates on progress.
Drew is extremely helpful and makes sure to keep in
Drew is extremely helpful and makes sure to keep in contact while repairs are being completed with updates on progress.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is pleasant and professional and service is
Everyone is pleasant and professional and service is reasonably timely. But the expense took my breath away, especially when the base service price increased $200 from what I was quoted when I made the appointment to when I had the appointment.
Everyone is pleasant and professional and service is
Everyone is pleasant and professional and service is reasonably timely. But the expense took my breath away, especially when the base service price increased $200 from what I was quoted when I made the appointment to when I had the appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I would give 4.
I would give 4.5 stars , given wait time of 1.5 hours was longer than expected for engine oil change and filter replacement. The staff was welcoming, I believe her name was Sara. Will seek their service in the future.
I would give 4.
I would give 4.5 stars , given wait time of 1.5 hours was longer than expected for engine oil change and filter replacement. The staff was welcoming, I believe her name was Sara. Will seek their service in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Salesmen not pushy, listened to the customer, lifetime
Salesmen not pushy, listened to the customer, lifetime power train warranty a plus. Customer service also a plus.
Salesmen not pushy, listened to the customer, lifetime
Salesmen not pushy, listened to the customer, lifetime power train warranty a plus. Customer service also a plus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike Thomas and Matt we're awesome.
Mike Thomas and Matt we're awesome. Helped me a lot to get the best deal on the car I wanted. I had a lot of demands for the car I wanted with a limited budget and they all went above and beyond to make it happen.
Mike Thomas and Matt we're awesome.
Mike Thomas and Matt we're awesome. Helped me a lot to get the best deal on the car I wanted. I had a lot of demands for the car I wanted with a limited budget and they all went above and beyond to make it happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was a routine service, made a few weeks in advance
This was a routine service, made a few weeks in advance with Stephan Abrams. It all ran on time, service thorough and well done. The service I get at S.O. Subaru is consistently excellent, and I must say that Stephan is one of the finest service managers I have seen in over 60 years of car ownership. Dan Wagner
This was a routine service, made a few weeks in advance
This was a routine service, made a few weeks in advance with Stephan Abrams. It all ran on time, service thorough and well done. The service I get at S.O. Subaru is consistently excellent, and I must say that Stephan is one of the finest service managers I have seen in over 60 years of car ownership. Dan Wagner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stephan is honest and forthright regarding service and
Stephan is honest and forthright regarding service and timeline for completion. I appreciate the clear communication.
Stephan is honest and forthright regarding service and
Stephan is honest and forthright regarding service and timeline for completion. I appreciate the clear communication.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair