Blackwell Ford

I bought a 2016 Escape. Scott Merollis was awesome as my salesperson. He went above and beyond to help me find the vehicle that fit my needs.

I traded in my 2004 Chevy custom van for a 2015 lease program Escape and I am happy with all aspects of the experience!

Every time I have come in for anything, I have always been treated with respect and I haven't had to wait very long. That's number one for me!!! Thanks for the great customer service!!!

Everything was ready go; got good instructions from Steve and was in and out in about an hour.

The 2015 Ford Edge Sport is great.The sales rep.Steve Robin did a great job. The overall service was GREAT.

Software upgrade was expensive and solved very little. It was for the transmission which is not under warranty after 60000 miles, to my surprise. Have always found dealership service expensive and time consuming. Always requiring an entire day. Always requiring that it be dropped off first thing in the morning eating in a long line for a service rep to assist.

We brought our 2014 Ford Fusion into Blackwell Ford because of a mandatory recall concerning a problem with steering column attachment bolts. The problem was fixed in a very short time and we drove home immediately thereafter. The service was excellent and the staff was very helpful. Sincerely yours, Scott & Barbara Yamazaki

You guy's are GREAT! The service department took a look at my brakes, and made a slight adjustment to work that had been preformed earlier, and there was no charge! I really did not expect that. With appreciation, Nancy Hopkins-Maurer

We are going on vacation tomorrow, Sunday, and the staff made a few suggestions to get my Ford Edge up to par. Replacing the cabin air filter is a bit pricey, something I would not replace at the recommended every 15,000 miles. But I appreciate the suggestions and had them done. The staff did their job and left the decision making up to me. All is well.

The staff was very helpful. It took longer than forecasted to get me up and running and the manager comped my bill. I recently had major trans work done at Blackwell and will keep on coming back for all of my family car needs. We will also be in the market to purchase soon as well!