New 855-822-7174 Dealer Website
Used 855-819-9135 Email Dealer
Service 855-841-5395

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Reviews

Average Ratings

4.9
Average based on 258 reviews
  • Not a repair - A Journy

    As you walk into the glistening service area you are immediately aware of the ambiance of professionalism like a neon light blazing on the strip o...

    Dealer Response

    Thank you very much for your feedback. We appreciate your business.


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    As you walk into the glistening service area you are immediately aware of the ambiance of professionalism like a neon light blazing on the strip of Las Vegas proclaiming - WE WILL FIX YOUR VEHICLE THE RIGHT WAY. Then you are greeted by Angelo who extends his hand as if to say - rest assured you have nothing to worry about. He patiently listens to me explain the problem and endures my amateurish attempt to diagnose the issue. He takes pen to paper as if to provide me with a sense of collaboration as he documents the symptoms and then inquires on my preference of enjoying the warm and inviting environs of the showroom or would I prefer to be chauffered home - I select the latter. Three hours passed and I recognize the number on the caller id - I pick up the phone and like the phoenix, my vehicle has risen from the clutches of disrepair to run like a mighty metal steed and I am happy.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you very much for your feedback. We appreciate your business.


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  • Oil change

    Fast and friendly service. A+ Service department. Everyone was very pleasant and had fresh coffee brewed

    Dealer Response

    William Thank you for taking the time to leave your feedback. It was our pleasure to provide a great service experience. We look forward to seei...


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    Fast and friendly service. A+ Service department. Everyone was very pleasant and had fresh coffee brewed

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William Thank you for taking the time to leave your feedback. It was our pleasure to provide a great service experience. We look forward to seeing you again. Have a great day!


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  • Thank you Harvard Ford!

    My experience was great! I went in thinking I was just going to compare prices for a future buy. Bruce Coleman a Sales Consultant of Ford was quic...

    Dealer Response

    Thank you for the great review Jonathan! We pride ourselves on providing the best customer service experience and are so pleased that Bruce was h...


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    My experience was great! I went in thinking I was just going to compare prices for a future buy. Bruce Coleman a Sales Consultant of Ford was quick to great me to Ford and help me leave out the door with the vehicle I desired. Thank you very much Bruce!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for the great review Jonathan! We pride ourselves on providing the best customer service experience and are so pleased that Bruce was helpful and great to deal with. We appreciate your business and look forward to seeing you again soon. Have a great day!


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  • Another great experience at Harvard Ford

    Once again the great people of Harvard Ford have exceeded my expectations. My car was brought in for recall work, brakes and new tires. Doug in se...

    Dealer Response

    Hi Richard:thank you for taking the time to leave us a review. We're pleased to hear it was a positive experience and appreciate the kind words ab...


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    Once again the great people of Harvard Ford have exceeded my expectations. My car was brought in for recall work, brakes and new tires. Doug in service really did a good job and Alex as always is very helpful.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Richard:thank you for taking the time to leave us a review. We're pleased to hear it was a positive experience and appreciate the kind words about our staff. We look forward to seeing you again soon. Have a great day!


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  • Looking for a car.

    We came in looking for a car and left with one. The sales person was very helpful in finding us a car and working to help us to purchase it. He wa...

    Dealer Response

    HI Michael,Thank you for taking the time to leave your feedback. It was our pleasure to provide you with an excellent buying experience. We apprec...


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    We came in looking for a car and left with one. The sales person was very helpful in finding us a car and working to help us to purchase it. He was attentive, polite and professional. We defiantly would recommend (and have) this sales person and Harvard Ford to others looking to buy a car.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    HI Michael,Thank you for taking the time to leave your feedback. It was our pleasure to provide you with an excellent buying experience. We appreciate the kind words about our staff and we look forward to seeing you again! Have a great day!


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  • Great sservice

    Great service! Always communicating issues, cost to repair, and when it would be ready.. Loaner car a big plus!

    Dealer Response

    Hi Sharon, Thank you for taking the time to leave your feedback. It was our pleasure to provide you with an excellent service experience, and we l...


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    Great service! Always communicating issues, cost to repair, and when it would be ready.. Loaner car a big plus!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Sharon, Thank you for taking the time to leave your feedback. It was our pleasure to provide you with an excellent service experience, and we look forward to seeing you again! Have a great day!


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  • Great Service

    The service was very good. The staff was very helpful and kind.

    Dealer Response

    Hi Denver, thank you for taking the time to let us know you were happy with our service and that our staff was helpful and kind. We appreciate you...


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    The service was very good. The staff was very helpful and kind.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Denver, thank you for taking the time to let us know you were happy with our service and that our staff was helpful and kind. We appreciate your business and look forward to assisting you again in the future. Have a great day!


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  • Great service, great people.

    Every time I need their services, they are immediately there for me. Always very professional and polite.

    Dealer Response

    Thomas, Thank you for taking the time to leave your feedback. It is our pleasure to provide prompt and professional service. We look forward to se...


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    Every time I need their services, they are immediately there for me. Always very professional and polite.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thomas, Thank you for taking the time to leave your feedback. It is our pleasure to provide prompt and professional service. We look forward to seeing you again. Have a great day!


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  • Quick Oil Change

    Brought my Escape in for an oil change. Got right in and was out in no time.

    Dealer Response

    Hi Sara, Thank you for taking the time to leave your feedback. It was our pleasure to provide you with an excellent service experience, and we loo...


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    Brought my Escape in for an oil change. Got right in and was out in no time.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Sara, Thank you for taking the time to leave your feedback. It was our pleasure to provide you with an excellent service experience, and we look forward to seeing you again! Have a great day!


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  • Prompt. Professional. Polite.

    I was able to get an appointment at my convenience. Work was performed promptly and recommendations for future service needs were given, with appr...

    Dealer Response

    Hi Laura, Thank you for taking the time to leave your feedback. It was our pleasure to provide you with an excellent service experience, and we lo...


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    I was able to get an appointment at my convenience. Work was performed promptly and recommendations for future service needs were given, with approximate costs. All personnel are unfailingly polite. It is a pleasure to get service here.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Laura, Thank you for taking the time to leave your feedback. It was our pleasure to provide you with an excellent service experience, and we look forward to seeing you again! Have a great day!


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