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Reviews

Average Ratings

4.9
268 lifetime reviews.
  • Always a great experience at Harvard Ford

    Harvard Ford has shown me their dedication to the customer. That is one of the reasons my family has purchased 2 cars from them over the last few ...

    Dealer Response

    Hi Richard! Thank you for taking time to share your feedback! It is a pleasure you hear you always receive excellent service from our staff! We...


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    Harvard Ford has shown me their dedication to the customer. That is one of the reasons my family has purchased 2 cars from them over the last few years. The buying process was simple with no drama. Made me feel like I was working with family. My credit was not the best but they went out of their was to find a funding solution I could afford. The Service department is top notch. They get the repair done right the first time. Techs are well trained and keep you informed.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Richard! Thank you for taking time to share your feedback! It is a pleasure you hear you always receive excellent service from our staff! We value you as a customer and look forward to assisting you again, in the future! Have a great day!


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  • Buying a new car / maintenance

    Harvard Ford is the best in all categories buying a car and maintenance on the vehicle.

    Dealer Response

    Hi John! Customer service and satisfaction is a top priority for us at Harvard Ford and we appreciate your wonderful review. We are happy to hav...


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    Harvard Ford is the best in all categories buying a car and maintenance on the vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John! Customer service and satisfaction is a top priority for us at Harvard Ford and we appreciate your wonderful review. We are happy to have you as a customer and look forward to assisting you with your future needs!


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  • Found my dream car!!

    I've bought 2 cars from this dealership now and ever time I am impressed. Everyone is great to deal with from service, sales, and management!! Zer...

    Dealer Response

    Thank you for taking the time to leave us your kind review. We are pleased to have had the opportunity to provide you with two excellent buying e...


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    I've bought 2 cars from this dealership now and ever time I am impressed. Everyone is great to deal with from service, sales, and management!! Zero complaints from me!! My wife and I are loving our new Mustang!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your kind review. We are pleased to have had the opportunity to provide you with two excellent buying experiences. It was our pleasure to get you into a vehicle you love and provide an all around pleasurable experience. We look forward to seeing you next time. Have a wonderful day!


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  • Excellence

    They did the required work and recall work in 1.5 hours. ver...

    Dealer Response

    Good morning Terrance, Thank you for taking the time to provide us with feedback today. We appreciate you as a customer and value your business as...


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    They did the required work and recall work in 1.5 hours. very very good.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning Terrance, Thank you for taking the time to provide us with feedback today. We appreciate you as a customer and value your business as well. We look forward to assisting you again in the future! Have a great day!


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  • Maintenance

    It's always a pleasure for me to visit Harvard Ford. Never a hassle for a maintenance appointment they are quick and just easy people to work with...

    Dealer Response

    Hello Cheryl! Thank you for your wonderful response to the quality of service our staff provides! We're happy to hear you're pleased with each e...


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    It's always a pleasure for me to visit Harvard Ford. Never a hassle for a maintenance appointment they are quick and just easy people to work with. In every department they make you feel like a VIP. I have a Ford Dealer 10 minutes from my home and I just get my self frustrated when my car needs maintenance it's always a hassle and they tell 10 minutes and it's an hour so I drive 30 minute to visit Harvard because it's that much better.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Cheryl! Thank you for your wonderful response to the quality of service our staff provides! We're happy to hear you're pleased with each experience you have, here at Harvard Ford! We appreciate your business and look forward to assisting with your future needs! Have a great day!


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  • 2013 Hyundai Elantra

    It was such a smooth, fast, and EASY first experience working with Bob from Harvard Ford. He made everything clear and we were able to come to an ...

    Dealer Response

    Madeline, Thank you for taking the time to leave your feedback. We are so pleased to hear that Bob provided a great experience. We look forward ...


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    It was such a smooth, fast, and EASY first experience working with Bob from Harvard Ford. He made everything clear and we were able to come to an agreement fast. The 2013 Hyundai Elantra was everything I expected it to be!! Thanks Bob!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Madeline, Thank you for taking the time to leave your feedback. We are so pleased to hear that Bob provided a great experience. We look forward to seeing you again. Have a great day!


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  • Fantastic customer service

    Best service in the area. The gentleman in the service department always meet my needs & do such a great job every time. Built a relationship with...

    Dealer Response

    Heather, Thank you for taking the time to leave us this kind review. It is our pleasure to assist you and to provide a great service that meets y...


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    Best service in the area. The gentleman in the service department always meet my needs & do such a great job every time. Built a relationship with them over the years. Always a great time when I come in.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Heather, Thank you for taking the time to leave us this kind review. It is our pleasure to assist you and to provide a great service that meets your needs. We look forward to seeing you next time. Have a great day!


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  • Harvard Ford is the Best......

    You won't find a better Salesman then Bruce Coleman.

    Dealer Response

    Hi Clancy! Thank you for taking time to share your feedback! It is a pleasure to hear you had a wonderful experience with Bruce! We value you a...


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    You won't find a better Salesman then Bruce Coleman.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Clancy! Thank you for taking time to share your feedback! It is a pleasure to hear you had a wonderful experience with Bruce! We value you as a customer and look forward to assisting you again, in the future! Have a great day!


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  • Review

    Harvard Ford is a great dealership and I will continue to buy vehicles there.

    Dealer Response

    Thank you for taking the time to leave us a great review Jamie! We appreciate your business and look forward to assisting you again in the future....


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    Harvard Ford is a great dealership and I will continue to buy vehicles there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a great review Jamie! We appreciate your business and look forward to assisting you again in the future. Have a great day!


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  • Purchase of a new Ford focus

    Bruce did a fine job handling our purchase of my new Ford Focus. We have been repeat customers and will continue to do so

    Dealer Response

    Hi Cecil! Thank you for taking time out of your day to share your feedback! It is a pleasure to hear you had a great experience with Bruce and w...


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    Bruce did a fine job handling our purchase of my new Ford Focus. We have been repeat customers and will continue to do so

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Cecil! Thank you for taking time out of your day to share your feedback! It is a pleasure to hear you had a great experience with Bruce and will continue to be a valued customer! We appreciate your business and look forward to assisting you again, in the future! Have a wonderful day!


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