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Pritchard Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (181 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Our Jeep's tire was losing air. We dropped it off at Pritchard's at 4:30PM. They cleaned, plugged the tire, and did an oil change. We got the jeep back before 12noon the next day so that we could use it for work. We've been using Pritchard's for years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quality repairs with budget in mind

My older Dodge Caravan was in need of lots of misc repairs. Pritchard's was sensitive to the costs and came up with an alternative for 1 items that saved me over $200.00 and still accomplished the job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer for 12 years

I have been a customer at Pritchard Automotive for about 8 years. I bought a new Dodge Neon from them in 2004 and my husband just bought a pre-owned toyota Camry. I have brought my car to them for all warranty and out of warranty repair work and maintenance. The buying process with them was no pressure because you are dealing directly with the owners. I think they have fair pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Detailing Interior.

WOW....this dealer is so friendly and customer service oriented with owners on site and part of this great team. Had the interior of my car cleaned as I have not been able to do so for 5 months. They did an outstanding job and the car looked like new again, and it is a 2001 model! I would definitely return and try other services without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Place to Buy

The Pritchard's are customer service driven. Not only the family owners, but the whole staff. I found the perfect van for my business and they made the small tweaks I needed to close the deal. Totally stress free process. I have had service done by them as well and Larry the shop manager and his staff are great. I will be doing business with these folks for a long time to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

Took vehicle in without appointment and Pritchard's was able to get me in the same day. This is typical of their service as I have been there many times before. They always care about how well they do. Recommended to anyone who wants quality service and people to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Highly recommend

Prichard Autos has the most personable staff around. VERY honest and concerned about whether their service met my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Most Pleasant Buying Experience

We found a vehicle on-line that we were interested in. We went to Pritchard Automotive and it was the most pleasant buying experience of our lives. Everyone was polite, courteous and extremely helpful. They handled all the "pesky" details for us in a timely manner. We would recommend this dealership highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Inspection service

Service techs. were very professional and knowledgable. Only had an inspection but have had work done at Pritchards in the past with good results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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car 60000 mile service

couldn't have been better, Everyone was friendly. They called the next day to see if I was satisfied with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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