Pride Hyundai

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
278 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 18, 2019

    Just bought a 2020 Hyundai Santa Fe from Pride in Lynn. Awesome experience. Tony Grey was great. Honest, professional, respectful, got me what I wanted... and did not push me into something I didn’t want. I was very comfortable and extremely happy during the whole process. Ask for Tony you won’t be sorry.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2017

    Great People! Great Service! If you're looking for a great car, ask for Marvin Bony! He's very knowledgeable, and a great help!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 29, 2017

    Getting a used car is never an easy process. But I have to say Pride Hyundai made it easy for me and especially easy due to an employee named Marvin Bony.... He did not try to sell me on the most expensive used car, but showed me the most affordable ones that fit my price range as well as offering the best bang for my buck. Having friends and colleagues who are looking to purchase a new/used car, I will make sure to refer them to Pride Hyuandai, and specifically Marvin Bony. Thanks again for a truly transparent and welcoming experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2017

    The people were helpful in figuring out my warranty, even though the warranty provider was closed at the time. Great to deal with.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2017

    All work aspects were flawless, productive, & satisfying on all routine service work that was performed! Staff was courteous, friendly, & I like the TV... & wifi while waiting for car !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2017

    Everything was checked and the lady who helped me, Devin, was awesome! She helped me with a coupon that I had and was super attentive with time frame checkins.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 30, 2017

    Buyer/Leaser BEWARE!!! If you are in the market for a new vehicle I STRONGLY URGE you to read this before purchasing or leasing a vehicle with a Hyundai... dealer. Also, after reading my story I hope that you will BOYCOTT Pride Hyundai on the Lynnway in Lynn. My story starts when I went to the dealership where I leased my vehicle from to get an inspection sticker. I was told it would take about 45 minutes so I went to sit and wait for the vehicle. About 25 minutes later, the service rep came out and told me they couldn’t give me an inspection sticker because there was an issue with the registration. I asked what the issue could be because I was leasing this vehicle but Hyundai owned it so there shouldn’t have been any issues. Basically the rep said sorry there’s nothing I can do. So next I spent 2 days on the phone trying to reach a person at the registry of motor vehicles. Finally, I got to speak to a rep and she told me that the owner of the vehicle (Hyundai Finance) had reported the plates on my vehicle stolen in July of 2016. This meant that although I had been paying all of my monthly payments, excise taxes and extra coverage insurance on the vehicle I could not legally drive this vehicle and had been driving it for the past 8 months. If I had been pulled over for any reason I could have been arrested and the vehicle would have been impounded. This realization infuriated me that I was never notified of this issue. I’m sure things would have progressed differently if the company actually cared to inform me of the problem. I spent the next few days talking to multiple reps at Hyundai Finance, and although they all apologized for the issue, not one person could help me rectify this problem. The common quote was “this is the first time I have had this issue and I have no idea how to help you”. So instead of trying to get me the help I needed they just kept transferring me around from dept. to dept. After multiple times trying to get some answers by phone and was unsuccessful I tried to go to back to Pride Hyundai on the Lynnway and speak to the General Manager, Calvin Day. Not only could he not be bothered to make a phone to try and help me. He treated me very rudely and kicked me out of the dealership. This treatment by the General Manager” Calvin Day” was the final straw for me. The next day I decided to terminate my lease with Hyundai Finance and I returned the vehicle to the leasing agent at the dealership. Now for the final out come to my story. They took the car back, resold it and then sent me a bill to pay. They say because I terminated my lease early I am penalized and they want $2000 to be paid in 8 days. My problem with this is I held up my end of the lease agreement by making my payments on time every month and paying the excise tax. Meanwhile, the vehicle was unregistered, and I couldn’t legally drive it. So, if Hyundai Finance kept up their end of the lease I would have kept the vehicle and not terminated the lease early. Therefore, I should not be penalized for breaking the lease when technically they broke the lease first. I hope my story will help others when trying to procure a new vehicle. I have never been treated so badly by a company that supposedly wants your business. I felt that they could care less about me and I wasn’t even worth the General Manager’s time to make a phone call. GOOD LUCK!!! As for me, I will be going back to Toyota!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 30, 2017

    Buyer/Leaser BEWARE!!! If you are in the market for a new vehicle I STRONGLY URGE you to read this before purchasing or leasing a vehicle with a Hyundai... dealer. Also, after reading my story I hope that you will BOYCOTT Pride Hyundai on the Lynnway in Lynn. My story starts when I went to the dealership where I leased my vehicle from to get an inspection sticker. I was told it would take about 45 minutes so I went to sit and wait for the vehicle. About 25 minutes later, the service rep came out and told me they couldn’t give me an inspection sticker because there was an issue with the registration. I asked what the issue could be because I was leasing this vehicle but Hyundai owned it so there shouldn’t have been any issues. Basically the rep said sorry there’s nothing I can do. So next I spent 2 days on the phone trying to reach a person at the registry of motor vehicles. Finally, I got to speak to a rep and she told me that the owner of the vehicle (Hyundai Finance) had reported the plates on my vehicle stolen in July of 2016. This meant that although I had been paying all of my monthly payments, excise taxes and extra coverage insurance on the vehicle I could not legally drive this vehicle and had been driving it for the past 8 months. If I had been pulled over for any reason I could have been arrested and the vehicle would have been impounded. This realization infuriated me that I was never notified of this issue. I’m sure things would have progressed differently if the company actually cared to inform me of the problem. I spent the next few days talking to multiple reps at Hyundai Finance, and although they all apologized for the issue, not one person could help me rectify this problem. The common quote was “this is the first time I have had this issue and I have no idea how to help you”. So instead of trying to get me the help I needed they just kept transferring me around from dept. to dept. After multiple times trying to get some answers by phone and was unsuccessful I tried to go to back to Pride Hyundai on the Lynnway and speak to the General Manager, Calvin Day. Not only could he not be bothered to make a phone to try and help me. He treated me very rudely and kicked me out of the dealership. This treatment by the General Manager” Calvin Day” was the final straw for me. The next day I decided to terminate my lease with Hyundai Finance and I returned the vehicle to the leasing agent at the dealership. Now for the final out come to my story. They took the car back, resold it and then sent me a bill to pay. They say because I terminated my lease early I am penalized and they want $2000 to be paid in 8 days. My problem with this is I held up my end of the lease agreement by making my payments on time every month and paying the excise tax. Meanwhile, the vehicle was unregistered, and I couldn’t legally drive it. So, if Hyundai Finance kept up their end of the lease I would have kept the vehicle and not terminated the lease early. Therefore, I should not be penalized for breaking the lease when technically they broke the lease first. I hope my story will help others when trying to procure a new vehicle. I have never been treated so badly by a company that supposedly wants your business. I felt that they could care less about me and I wasn’t even worth the General Manager’s time to make a phone call. GOOD LUCK!!! As for me, I will be going back to Toyota!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2017

    My service appointment was honored. I dropped my car off to the service dept. the night before, which was more convenient for me. The service dept. employee... communicated well before and during the appointment and my car's service, including two recalls and one maintenance, was finished early. All in all a successful experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 16, 2017

    The service member at Chevrolet that helped me was great! Checked in inn knee so that I want waiting around not knowing what was going on and made sure... i had what i needed for the wait. Great customer service and obviously took pride in what he was doing... Greatr job!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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