Reviews
Part of the reason I own a Subaru is because of Five Star
Part of the reason I own a Subaru is because of Five Star Subaru in Oneonta, very professional in all aspects from purchase to service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, we're delighted to know that our team at Five Star Subaru in Oneonta has contributed positively to your ownership experience. Thanks for trusting us with both your purchase and service needs!
Oneonta Five Star Subaru is just that 5 stars.
Oneonta Five Star Subaru is just that 5 stars. Great service and sales. Highly recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reviews like this one make our day, Ed! Thanks from the Five Star Subaru team!
Five Star Subaru Oneonta provides exceptional service;
Five Star Subaru Oneonta provides exceptional service; their staff is kind, smart, and efficient and their service is top notch. Always feel better about the world after working with these folks, and listening to their interactions w all their customers while I waited reinforced my feeling that this is the best place to get your Subaru serviced. Thanks for all you do!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Laurel, we're delighted to know you've had such a positive experience with our team at Five Star Subaru Oneonta. We always aim for top-notch service and it's great to see that reflected in your visit. Thanks for the support!
The salesman George, made our purchase experience a very
The salesman George, made our purchase experience a very positive and comfortable one. No high pressure sales approach, helpful and courteous during the entire process and had my wife and I feeling like family when I left. George introduced us to the general sales manager Janet, as well as the men in the service department to help me set up for the first oil change when I'm ready.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerry, we're so glad to know that George, Janet, and the rest of our team at Five Star Subaru made your purchase experience comfortable and easygoing. We appreciate you taking the time to share this feedback! Enjoy your new car!
If I would rate Five Star Subaru, I would rate them 5+++
If I would rate Five Star Subaru, I would rate them 5+++ stars. Jeff, and everyone was friendly, kind and accommodating! Documentation and processing were all stress-free. I would definitely recommend them to others. Thank you Five Star Subaru and team for the excellent service 😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Raine, we're delighted to know you had a 5-star experience with Jeff and the rest of our team at Five Star Subaru. We aim for stress-free transactions every time! Thanks for recommending us - it means a lot!
Helpful,polite and informative about my cars needs.
Helpful,polite and informative about my cars needs. All work done in a timely fashion. My service advisor,John was extremely knowledgeable and helpful to my personal car needs I was happy with the service help given to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joanne, we're glad to know that John and our team at Five Star Subaru were able to assist you effectively with your car needs. We appreciate the feedback!
My first visit after a long hiatus in Tennessee.
My first visit after a long hiatus in Tennessee. It was just a NYS inspection, but I found John friendly and personable, courteous and efficient. Loved to see that you still wash our cars, even after just an inspection. My Forester and I thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rich, it's great to have you back! We're glad John and the team at Five Star Subaru could make your inspection experience a positive one. Enjoy that clean Forester of yours!
Everyone was friendly and helpful.
Everyone was friendly and helpful. Staff is very knowledgeable and efficient. Place was clean and pleasant
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dennis, we're glad to know you found our team at Five Star Subaru friendly and knowledgeable. Thanks for noticing the cleanliness of our place too! We are here for anything you might need down the road!
Friendly, knowledgeable service.
Friendly, knowledgeable service. Fair pricing and honored coupons. Looked over the whole car and assured me it was in true fine Subaru shape. Will always return and buy a Subaru!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorna, we're delighted to know you had a great experience at Five Star Subaru! We always strive for competitive pricing and top-notch service. Thanks for choosing us - see you next time!
Top performance from beginning to end.
Top performance from beginning to end. Kudos to all. Would highly recommend this service team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reviewing Five Star Subaru! It was so kind of you to share your experience, Benjamin.