Pinckney Chrysler Dodge Jeep RAM

3.4 out of 5 (3.4) 72 reviews

Dealer on Cars.com since April 2010

Currently in stock!

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New Used Service

Today's Hours

Sales 10:00 AM - 3:00 PM
Service 7:00 AM - 3:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 10:00 AM - 3:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 3:00 PM
Sun Closed

Reviews

3.4 out of 5 3.4
72 lifetime reviews.
  • Fantastic sales process-Quick and easy!
    October 24, 2016

    I recently lease my new Chrysler 300 from Pinckney Chrysler-Jeep-Ram-Dodge and it could not have been a better experience. When I got to the dealersh...ip my salesperson had three 300's lined up so I could compare them side by side, knowing I was bringing my small child with me, he knew it would help out a ton. Once I picked out the car, I did the paperwork basics to get financing lined up and the next thing I knew, my salesperson was calling me to tell me we were all set and he would bring the car and paperwork out to my home to finish up. What a great experience!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Buyer beware. Don't buy used. Cars from them.
    November 14, 2017

    Be careful and beware of this dealetship. Don't buy used cars over 100,000 miles.

    4.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    Hi Scott, Not sure if you saw our e-mail after our phone discussion last week but our offer still stands. We can set up a dual service-sales appointm...ent for your vehicle and assess what the problem is with your A/C (where we said, depending on what the issue is, we might be able to cover some or all of the repair cost) while you chat with a salesperson about getting a different used vehicle into your price range. From there, you're welcome to inspect the vehicle and decide if you would like to stick with your 2005 Town and Country or get into something newer. Feel free to respond to that e-mail or give us a call. 734-878-3154


  • 1.0 out of 5
    Poor customer service!
    July 29, 2017

    Don't get sucked in the tires for life program, never been treated so poorly about an incentive they were offering to me! Still haven't received a ne...w set of tires ever! Still waiting for the manager to call me back as she said she would! 6 or more months ago!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Hi Beth, We have undergone several staffing changes in our service department over the past year or so, and haven't had a female manager in quite so...me time. It seems that during this period of transitions, your case slipped through the cracks. I'm so sorry about that! Please contact our new service manager, Scott, and outline your situation so we can remedy this for you. You can reach him at sberry@pinckneychrysler.com or call (734)-878-3154 and ask for our service manager, Scott. Thank you for your feedback, as it helps us to improve upon our goal of offering superior customer service!


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Wheel Balance

    $45.95

    Oil, Filter Change

    $29.99

    Tire Rotation

    $17.99

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 432 Offers on 18 Models

About Our Dealership

Dealer on Cars.com since April 2010

Owner Dan Hall is proud to announce that we are the recipient of Chrysler's prestigious Dealer of the Year Award. This national award ranks us in the top 1% of all dealerships nationally, and the #1 dealer in Michigan, Ohio, Indiana and Kentucky.

Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily. Schedule your test drive today!

"Fast, Friendly Service"
Pinckney Chrysler Dodge Jeep RAM
1295 E M-36 Pinckney, MI 48169
New (734) 954-4342
Used (734) 954-4339
Service (734) 954-4338
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