Witham Auto Center - Waterloo

2.7
(3 reviews)
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(319) 234-4200 (319) 234-4200

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Reviews

2.7
(3 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

1.0

Biggest waste of time.

My wife and kids went to look at a 2021 Kia Telluride. In discussion it was mentioned that it was in a storm and had a scratch on the bumper and WOULD be getting repaired. They went on Monday after talking to a salesman on Saturday. I text with the salesman in the morning after they were on the way and he stated that the car was still there and was going to go into the body shop. I asked if they could see the car anyway and he didn't think it would be an issue. Once they got there they were told they could not see the car because "you don't want to see how a sausage is made, you just want to see the sausage" During this process we were going to trade in our Tahoe LTZ. After they got done driving it they told us, based on NADA guides would give us an extremely low price, and they still couldn't see the car we were there to buy, but do you want to take our ridiculously low offer on your vehicle plus buy the one that you can't see? Upon further research it was found that they were at least $7,000 low on the NADA value for trade in. This place is crooked as crooked can get. A complete and total rip off, and as my wife told me the vehicle "appraiser" was rude and acted to good to be in her presence which makes sense. They then called me later and asked and as I was explaining things I was hung up on.

2.0

Will never shop at Witham Auto Sales again

I bought vehicles in the past from this dealership but I will never buy another car from them as long as I live. The finance manager was rude and deceptive.

5.0

Buying a used car

Martez was an excellent salesman!!! He answered all our questions, even the questions we did not think to ask!! Shane made the paperwork smooth as silk ! We ended up with a Kia that we love and payments that fit into our budget well!! Need a used or new car go to Witham in Waterloo!!! You won't go wrong!!!!!

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