New 866-455-2877 Dealer Website
Used 877-205-9601 Email Dealer
Service 888-631-4996

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Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
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Reviews

4.6
Average based on 13 reviews.
  • Wonderful, no hassle experience!

    I was in the market for a new car and an employee of Pinicon, Brad Spece, brought me over some sales brochures on different cars. I decided on the...


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    I was in the market for a new car and an employee of Pinicon, Brad Spece, brought me over some sales brochures on different cars. I decided on the CMax, which I wouldn't have even looked at if it hadn't been for Brad. Brad (the mechanic) took the time to go over the CMax and Escape with me. Stayed 90 minutes late after work to answer my questions, along w/Judd Taylor (the sales guy) and made me feel like they had no other place to be or would rather be. Due to Brad's knowledge, I will definitely be taking my car to Pinicon and requesting Brad to do the mechanical work it may require in the future. Judd Taylor and Wint Barth were able to get me the payment I wanted and the paperwork was done before I got there. It was fast, simple, easy and there was absolutely no pressure. The building was clean, the people were extremely nice, not just to me and my daughter, but to each other. It was Good Friday when I went in to sign the papers and get my new car and what stuck out to me was that before each person left, they all told each other goodnight, Happy Easter and to have a nice weekend, even if it meant going to track that person down to do it. Just a nice, friendly atmosphere. I would and will recommend this dealership to anyone in the market for a new car and will recommend Brad Spece to anyone in the market for an honest, knowledgeable mechanic. Truly wonderful experience all around.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrible car buying experience

    I purchased a new 2016 Lincoln from this dealership. After several failed attempts to fix a serious service issue, I was beyond frustrated with Pi...

    Dealer Response

    I'm sorry you have had a bad experience with our dealership and that you are experiencing problems with the MKX. We don't like it any more than yo...


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    I purchased a new 2016 Lincoln from this dealership. After several failed attempts to fix a serious service issue, I was beyond frustrated with Pinicon. I contacted Ford for some resolution. As soon as I contacted Ford, Pinicon stopped dealing with me directly and will only contact me through a Ford representative. Their customer service is the worst that I have ever dealt with in my entire life. They do not back their product nor do they support their customers when a seriou issue arises.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I'm sorry you have had a bad experience with our dealership and that you are experiencing problems with the MKX. We don't like it any more than you do. We enlisted our resources at Lincoln Motor Company to assist us and spent several hours over several days trying to diagnose and pinpoint this issue. Unfortunately, intermittent electrical issues can be difficult to determine. Our resources at the Tech Hotline indicates it could be an environmental interference where the vehicle is normally parked. While that possibility exists, we were not satisfied and continued looking into the concern. We could have done a better job of communicating with you as to our progress. I'm truly sorry we did not. If there is anything we can do in the future to assist you, our door is always open. John Butler General Manager Pinicon Ford Lincoln Independence, IA 319-334-6033 Work 319-361-9575 Cell


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  • Great Dealership

    We recently visited Pinicon Ford and spoke with Sales consultant Jeff Haight. This was the best experience we have ever had in purchasing a vehicl...

    Dealer Response

    Thank you Bob and Marlene for the kind words in your review. I hope to see you again soon. Jeff Haight


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    We recently visited Pinicon Ford and spoke with Sales consultant Jeff Haight. This was the best experience we have ever had in purchasing a vehicle. No hassle!!! Jeff answered all our questions and we knew this was the place we wanted to purchase our vehicle. All personnel we worked with at Pinicon Ford were courteous and easy to talk to. We have already recommended Jeff and Pinicon Ford and will continue to do so.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Bob and Marlene for the kind words in your review. I hope to see you again soon. Jeff Haight


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2009


"A GOOD DEAL... CLOSER THAN YOU THINK!"