Crossroads Ford

Mike G was great in every way. I have purchased over 25 cars in my life but this was by far my best experience. Customer for life.

I feel like family when I come to Crossroads. My Flex is great! In & out quickly and I feel they really know how to care for the FORD vehicles.

Great job of finding what we wanted for a great price. hey really go the extra step and no pressure sales.

Mike Gollinger made my buying experience at Crossroads enjoyable and informative. Whenever I had hurdles to deal with in buying my car, Mike helped me overcame them. When I balked at the price of financing the car (I drive my cars to the ground), he found a way to make the car more affordable by taking advantage of a lease rebate special with a buyout option. When I wanted my car to have a high end accessory package and wanted it to be in a rarely built color, he didn't take the easy way out and tell me that I had to wait 8-10 weeks for the factory to build one. Instead, he found a car in Virginia and, after asking me if I was okay if it had a few hundred additional miles, asked the staff at Crossroads Ford to drive down to Virginia and bring it back. Finally, when I had trouble getting to the dealership because I needed to return my rental car, he drove up to my workplace (30 minutes away) and picked me up. This is customer service at its highest level. In the future, whenever my wife or anyone else tells me that they're looking for a new car, the first thing I'll tell them is that they should go see Mike Gollinger at Crossroads Ford first.

Great service, great people and great pricing. Would not go to any other dealer for service or to purchase a vehicle.

Purchasing my Ford Edge was one of the easiest and stress free experiences buying a car. The service from beginning to end was top notch and I never felt hassled or pressure at anytime. I have already recommended your dealership to people and hope this relationship last a long time.

I can't say enough about Crossroads Ford. Over the past 4 years, Crossroads Ford has treated me like family. I have leased two vehicles from Crossroads and plan on leasing an F-150 from them soon. Anytime any of my lease vehicles have had issues, the service department is a phone call away and provides loner cars for its customers while repairs or recall work is being performed. Service has always taken care of me. Sales Manager Rob Hussey has always taken care of me and gotten me the best price on all of my lease vehicles. Rob took the time to ask me questions and not pressure me into something I didn't want. I know that I will be leasing my vehicles from Crossroads for life. If you are in the Albany area or surrounding counties and want a stress free car buying experience with professional and helpful people, Crossroads Ford is your dealership. Again, I can't say enough about how positive of an experience I have had here. Other Ford dealerships should take note on how Crossroads operates. Without repeat customers, you have no business. I will continue to lease/purchase vehicles for as long as their doors remain open.

I came in for a routine oil change, but also I had been hearing an unfamiliar noise when I hit the brake. I told them about it, and it turned out to be a seized caliper. They offered me a loaner for the weekend (this was on a Saturday and they had to order the part), and sent me on my way. Within a few days my car was repaired and I'm a happy driver!

I went to Crossroads Ford because they had good reviews. The sales person, John, was friendly, helpful and not at all pushy.

I have a 2014 Ford Escape and brought it in for a leak in the front end and to have the works done, oil change and tire rotation. I have never had a problem with the service dept. and have always been treated excellent. I will continue to do business with Crossroads as long as I continue to have my Escape.