Ed Rinke Chevrolet-Buick-GMC Co.

I have been going to their shop for Oil Change for the last couple years. This morning, I have picked up my car with broken engine splash shield (on the bottom of car). It was dragging on the floor. They claimed I came to the shop like that.... I could not even to drive it, but to tide it up with a piece of wire. They still said they cannot do anything about it.. I clearly broke the bolts that keep the shield on. Terrible experience. No going back there.

Tried to see the car was listed in cars.com. The guy told me it has been sold last week when I arrive there right away even though I made an appointment with sales manager. There is no management for their inventory. That was wasting my time and gasoline.

James from the used car lot was fantastic. He helped me get the car I wanted and kept me informed when some issues arose. It took a little longer than I wanted because we had to speak to the warranty guy who seemed to be really busy and kept us waiting for quite a while. James was really great about keeping us informed.