Ed Rinke Chevrolet-Buick-GMC Co.

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
75 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 20, 2020

    Great. They took my car in at the approximately the appointed time and were done at the estimated time

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    December 16, 2019

    Ed was very responsive! I gave him my challenging criteria and he watched for the best possible deal and reached out to me when it arrived. This ultimately... was the reason why we bought this vehicle. I could not say enough about how amazingly supportive Ed was throughout the process; from texting back and forth over the last few months about pricing, to processing the paperwork, and preparing the sale. All we had to do was arrive, sign documents and drive away. Together we got a first time buyer into the Chevy family and with a very positive experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • January 23, 2018

    Very nice dealership, Lou Plotzke was a great salesperson, helpful and nice. I love my new Encore, I will go back there again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    August 17, 2019

    Had my 2011 chevy Tahoe truck air conditioning recharged and I had to take it back to have it looked at again and they charged me a second time for the... recharging of the system because this time and not the first time they claimed that the dye showed that the seals hand a leak. Extra money spent. Not good at all.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Taylor, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. P...lease reach out to us directly at (586) 806-9985 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, Ed Rinke Chevrolet

  • 5.0 out of 5
    July 11, 2019

    My experience was great. Delivery was fast, easy and organized.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 9, 2019

    Had my oil change. The service was excellent, I waited for my car they offered to take me home, coffee . I sure didn?t wait long. Went over my paper work... about my car. I have been doing my cars for over 20 years.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    June 24, 2019

    They did my tires Ration since then my car alignment is off .every time I talk to them on the phone they said they going to call me back but they never... . Getting tired of calling them.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2019

    As always work done properly and within time Promised . Beautiful facility and knowledgeable efficient staff.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!

  • 3.0 out of 5
    June 15, 2019

    The repairs would have been great if the tech had actually test drove the car and found the noise was still there because of a brake shield rubbing. This... was the route cause of the problem requiring a second trip to the dealership,

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 7, 2019

    Emergency Brake parking cable was replaced as needed. Repair looked great from what I could tell.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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