Reviews

Average Ratings

4.4
15 lifetime reviews.
  • Love my new van. Awesome service!

    Justin Bean is the best! Bill in Finance was great also. Thanks guys for making our day. We really appreciated you. God bless you always.

    Dealer Response

    Thank you for the 5-star review, Mike and Joann! We will be sure to let Justin and Bill know that they helped make your experience with us easy an...


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    Justin Bean is the best! Bill in Finance was great also. Thanks guys for making our day. We really appreciated you. God bless you always.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review, Mike and Joann! We will be sure to let Justin and Bill know that they helped make your experience with us easy and memorable. Let us know if there is anything else we can help you with. We hope you visit again!


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  • Love my new van Awesome service Thanks Justin Bean

    Justin Bean was awesome, the best sales guy ever! Bill in finance was awesome also. Thanks guys! May God bless you always.

    Dealer Response

    Thank you for the 5-star review, Mike and Joann! We will be sure to let Justin and Bill know that they helped make your experience with us easy an...


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    Justin Bean was awesome, the best sales guy ever! Bill in finance was awesome also. Thanks guys! May God bless you always.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review, Mike and Joann! We will be sure to let Justin and Bill know that they helped make your experience with us easy and memorable. Let us know if there is anything else we can help you with. We hope you visit again!


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  • Bryden no different then the others !

    Well, on Monday July 24th I had an appointment with Dean Zimmerman. I came in to try to deal for a 2013 Purple Challenger. Asking price (internet ...

    Dealer Response

    Wayne, we regret to hear that we didn't meet your expectations. We always want our customers to have an enjoyable, hassle-free experience with us...


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    Well, on Monday July 24th I had an appointment with Dean Zimmerman. I came in to try to deal for a 2013 Purple Challenger. Asking price (internet and on vehicle $26999.00. Very low miles and in super good shape. We spent two hours trying to strike a deal. Dean seemed to be a very upstanding gentleman very respectful. We couldn't strike deal. Not enough for my trade which I know they could ask twice the price for than what was offered. Dropped the cost of the vehicle slightly and offered financing that would have cost me about $8000. This without checking best rates. I asked why they only worked with a handful of banks and was told they give the best deals. Well this is true for Bryden because they make money from these banks when they get their customers approved. I left Bryden with respect for Dean and the Dealership until this morning. I visited their web page only to find this vehicle now priced at $24793 and just last night during negotiation the cost was $26999. A difference of $2206.00 ???? Overnight ?? Why this wasn't offered to me? Not sure. I lost what little respect I did have for auto dealers and added Bryden to the list. So, buyers please be ware !! They are no different than other dealers even if someone refers you to them. Do your homework but trust none.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Wayne, we regret to hear that we didn't meet your expectations. We always want our customers to have an enjoyable, hassle-free experience with us. We would appreciate a chance to discuss this with you; please contact me so I can work on making things right. Best, Norm Bittner nbittner@brydenmotors.com


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  • inventory inquiries w/ Alvin Martin

    All questions asked through the Dealership's web service were answered promptly and completely. I am electing to hold on making a purchase at this...


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    All questions asked through the Dealership's web service were answered promptly and completely. I am electing to hold on making a purchase at this time but once I decide to pull the trigger I will (at least) give this dealership a shot ~ based on the experience.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    After searching many vans on cars.com and going to a couple other dealerships we found the right van for us at the right price. We were a little h...

    Dealer Response

    Thank you for the 5-star review! It was our pleasure working with you! We know how dreadful car buying can be especially if it is not a brand new ...


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    After searching many vans on cars.com and going to a couple other dealerships we found the right van for us at the right price. We were a little hesitant about what our monthly payments would be but they were about what we had figured on cars.com (We found it is not always the case with another dealership) Brian helped us and we thought he was very down to earth and honest with us, even on our tough questions. Everyone we dealt with at Bryden Motors treated us like our business was very important to them.( We have dealt with other dealers that because we were not buying a brand new vehicle treated us like we weren't really worth their time.)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! It was our pleasure working with you! We know how dreadful car buying can be especially if it is not a brand new car. Our goal at Bryden Motors is to ensure our customers are fully satisfied and comfortable during their car buying experience and are glad to see that Brian did just that for you. If you should need any assistance do not hesitate to contact us and welcome to the Bryden Motors family! Norm Bittner


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  • Did not want to deal

    I was in the market for a new 2015 Jeep Cherokee. I found what I wanted and test drove it at Bryden. Fell in love but I thought the price was a li...

    Dealer Response

    Thank you for your feedback Kathy. We are sad to hear that you got a Jeep from Antioch. We try our best to make sure our prices are competitive fo...


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    I was in the market for a new 2015 Jeep Cherokee. I found what I wanted and test drove it at Bryden. Fell in love but I thought the price was a little high. Did some on-line research and found the exact same one in Antioch Illinois, cheaper. I asked my salesman if he would match the same price as Antioch and my salesman laughed. Told me it was just a ploy to get me in their door. Well, the deal was legit and I asked Bryden once again to match the Antioch price but he refused. Said that Jeep sets the prices and he couldn't go any lower. Needless to say, I got my Jeep for the right price from Antioch. I would rather have bought from Bryden and given my home town the business but evidently, they didn't need it. I LOVE my Jeep!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback Kathy. We are sad to hear that you got a Jeep from Antioch. We try our best to make sure our prices are competitive for our customers. We appreciate you coming out anyways!


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  • Oil Change

    They are very customer orientated, I dont think i have ever been to such a friendly environment as i have here.

    Dealer Response

    Thank you for the kind words. Our team strives to provide a pleasant, comfortable and friendly environment and we're pleased to hear they achieved...


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    They are very customer orientated, I dont think i have ever been to such a friendly environment as i have here.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words. Our team strives to provide a pleasant, comfortable and friendly environment and we're pleased to hear they achieved it. Thank you for your business and we hope to see you again in the future.


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  • Great folks, great service!

    their prices are great, service is great...friendly people.

    Dealer Response

    Thanks for writing our dealership a review Craig! We are so happy to hear you love our prices and have a good experience with our staff. We apprec...


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    their prices are great, service is great...friendly people.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for writing our dealership a review Craig! We are so happy to hear you love our prices and have a good experience with our staff. We appreciate you coming in!


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  • Service

    great place to buy a vehicle, great service. recommend to friends.

    Dealer Response

    We're happy to hear you had a great service. Thank you for your business and we hope to see you again in the future.


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    great place to buy a vehicle, great service. recommend to friends.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear you had a great service. Thank you for your business and we hope to see you again in the future.


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  • Great service

    they go out of their way to save you money. awesome service

    Dealer Response

    Thanks for reviewing our dealership Sandra! It's good to know that our customers feel like we are trying to get them a deal. We appreciate your bu...


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    they go out of their way to save you money. awesome service

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for reviewing our dealership Sandra! It's good to know that our customers feel like we are trying to get them a deal. We appreciate your business!


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