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Emerling Ford Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (680 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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five fusion and growing

I have been doing business with Emerlings for close to 20 years, they take great care of me in every department. I buy all my cars from Kevin Merrill he always calls me before I am in the market,and always comes through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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my new escape

great experience buying my new escape with the great help of delaney peters

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hope you are enjoying your new Escape! Thank you from Emerling Ford

happy out of towner

I drive down here for the customer service and it is fantastic. Kevin Merrill is the best sales advisor I have ever dealt with. I have purchased several cars from him and have been very pleased. I will continue to come to Emerling Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy First Time Buyer

Great salesman! I am a new driver and was very happy with the service that Kevin Merrill at Emerling Ford, provided for me. He was able to find me the perfect vehicle and took time to make sure that I was comfortable with all of the features. He was extremely thorough in handling all of the paperwork. I have definitely been recommending him to all my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback, it is greatly appreciated. We hope that you are enjoying your new vehicle. Thanks again from Emerling Ford.

Honest and Reliable, Always There for You

We have bought our last several vehicles from Emerling Ford in Springville and would highly recommend it. If you hate being "jerked around" by car salesmen you will LOVE going to Emerling Ford. Our salesman Delaney Peters is very low key, but very knowledgeable, and he treats customers the way he wants to be treated: no BS, no slick sales pitch. He just bends over backwards to get his customers the greatest deal, win their loyalty, and make them happy. We love that we can get a free loaner car too if ours has to be in service for longer than a few hours. Everyone at Emerling works hard to please, every single time you are there. We love that Ford is American made and Emerling stands behind all their vehicles. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Laura Miller

Kevin made the car buying process a smooth one. Would recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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darcie ramsdell

i had a very nice experience with the purchase of my new fiesta, with don mcclure as my salesman. it was quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear that you had good experience here at Emerling Ford. Hope you are enjoying the Fiesta! Thank you from Emerling Ford

Satisfied in Cassadaga

I loved my buying experience with Kevin Merrill! He made everything easily understandable. He listened to what I wanted in a vehicle and kept my payments where I needed them to be. Thank you Kevin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I travel from way out of town for their service!

I currently live in Rochester and continue to travel and buy from Emerling Ford. I wouldn't go anywhere else! They are excellent from the service to the repair shop! Just look for Kevin Merrill!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for traveling such great distances to come and see us! Thank you from Emerling Ford.

jeanette perkins

This is the second purchase from Ed McClure and he was very helpful with the selection of my new 2013 Focus. Allways a pleasure comming to Emerling Ford for all of the services they offer! Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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