[{"id":464503,"personPtyId":35281117,"firstName":"Dominic","lastName":"Ciacelli","titleText":"Sales & Leasing Consultant","shortBioText":"Hello! My name is Dominic and I grew up in Leamington, Ontario. I\u001am a Dale Carnegie graduate. Joining the auto industry 25 years ago was one of the best decisions I\u001ave ever made. Becoming a part of the sales team at Serra Chevrolet in 2014 was another great decision. I have the opportunity to work with some of the best people who I enjoy building lasting relationships with. My honesty and sincerity are just some of the things my customers like about me. They also appreciate that I make the buying experience as simple and knowledgeable as possible. When it comes to great service, I\u001am your guy!","emailTxt":"dciacelli@serrachevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":70,"imageUrl":"https://cdn-user.dealerrater.com/images/0680279b54ba.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1414800000","industryStartDtUtc":"707356800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":464504,"personPtyId":35280797,"firstName":"Jim","lastName":"Colovos","titleText":"Sales & Leasing Consultant","shortBioText":"Hello! I\u001am Jim, and for 12 years I have been providing exceptional service within the automotive industry. I became a part of the team here at Serra Chevrolet in 2012 and have had the opportunity to work with some of the best people. My goal is to provide great service and make the car buying process simple. When I\u001am not hard at work, you can find me spending time with my wife, Kali, and our daughter. Attending baseball games, going for bike rides, and listening to music are some of my favorite hobbies \u001a big fan of The Grateful Dead and the Detroit Tigers. Las Vegas is at the top of my travel list \u001a my wife and I chose MGM Grand for our wedding ceremony. Overall, I\u001am an easy-going guy who enjoys helping others whenever I can!","emailTxt":"jcolovos@serrachevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/43431e62056c.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1330560000","industryStartDtUtc":"1146441600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":464525,"personPtyId":35523523,"firstName":"CJ","lastName":"Jacobs","titleText":"Sales Manager","shortBioText":"Hi! My name is C.J. Jacobs, and I have been in the automotive business for 15 years, starting out as a porter and working my way up to Sales Manager. Customers enjoy working with me because I always listen to their needs and provide them with honest service. Outside of the dealership, my free time is spent with my two sons and other family and friends. I lived in Brooklyn, NY before moving to Oak Park, MI. I am a graduate of Oak Park High and Ferris State. Enjoy playing softball whenever I have the time. My favorite sports teams are the Detroit Lions and the Tigers. Like to talk about cars and sports with my customers. Providing exceptional service to my guests is what I do best. I love to make them feel great about their purchase!","emailTxt":"cjacobs@serrachevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/5f45987afc6f.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1351728000","industryStartDtUtc":"846806400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":464498,"personPtyId":35279499,"firstName":"Bob","lastName":"Bence","titleText":"Sales & Leasing Consultant","shortBioText":"I have 11 years of car sales experience. Helping customers find the car that suits them perfectly, while providing the best service, is what I\u001am all about. Throughout my career in the automotive industry, I have received many honors, including the Silver Elite Award for being one of the top sales people in Serra Organization. Customers enjoy working with me because I\u001am down-to-earth, knowledgeable, and I always put their needs first. When I\u001am not busy at work, I like to play golf and spend as much time with my family as possible. My wife, Shari, and I have been married for 32 years. I have three amazing children, and a granddaughter \u001a I\u001am her biggest fan.","emailTxt":"rbence@serrachevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/211c912d9d1b.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1175385600","industryStartDtUtc":"1175385600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464530,"personPtyId":35275207,"firstName":"Chaz","lastName":"Suomala","titleText":"Finance Manager","shortBioText":"Welcome to Serra Chevrolet! My name is a Chaz and I\u001am the Finance Manager here at the dealership. I have been working in the auto industry for 10 years, and joined the Serra organization in 2014. Known amongst my team and our customers as being polite, responsible, fair, and trustworthy. Helping guests get into a new vehicle is always my goal. I attended Olivet College. I\u001am always up for a good round of golf. My favorite sports team is the Detroit Tigers. I love to travel when I have the time. During the summer months, I enjoy going on the lake. Also like to take my dog walking. Overall, I\u001am a friendly and easy-going person who wants to help others get exactly what they want. Enhancing our customer\u001as purchase experience or their lease is something I\u001am very passionate about doing.","emailTxt":"csuomala@serrachevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/13d583d7b568.jpg","drDealerId":31086,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":464502,"personPtyId":35279501,"firstName":"TJ","lastName":"Christie","titleText":"Sales & Leasing Consultant","shortBioText":"Hello! My name is TJ and I have been with the Serra Chevrolet dealership since 2015. Customers can depend on me to be loyal, honest, and reliable. I am passionate about building a positive report and longtime relationships with our customers. Guests love working with me because I\u001am transparent and always working to exceed their expectations. I have a General Motors Global Product Safety certification. I\u001am also a General Motors Mark of Excellence award winner. I proudly stand behind the GM brand. It feels good to know that we offer customers products from the most reliable brands. Stop in today to receive friendly service that you will love!","emailTxt":"tchristie@serrachevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/1d812287b87b.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1433116800","industryStartDtUtc":"1433116800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464514,"personPtyId":35309806,"firstName":"Patrick","lastName":"Kemokai","titleText":"Sales & Leasing Consultant","shortBioText":"Welcome to Serra Chevrolet! I\u001am a Sales Advisor here at the dealership. I have been with the Serra organization since 2015; my career in the automotive industry began five years ago. I always provide personal care to each customer, and work hard to ensure that they receive the best deal possible. I grew up in Detroit and studied at Wayne State University. Love to read, go jogging, and play golf in my spare time. I\u001am all up for positive personal development!","emailTxt":"pkemokai@serrachevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/186352e9aee1.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"1298937600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464497,"personPtyId":35275728,"firstName":"Jeff","lastName":"Beaudoin","titleText":"Sales & Leasing Consultant","shortBioText":"Thank you for choosing Serra Chevrolet! I have three years of experience working in the auto industry, and continue to learn more each day. Guests can expect an honest, informative, and no-nonsense approach from me. My goal is to find customers the right car within a timely manner. Seeing my customers drive off happy, in a car that they love, is a great feeling. I grew up in Allen Park before moving to Hamburg, MI. I attended Michigan State University, graduating with my bachelor\u001as degree in 2000. My lovely wife is a native of Brazil. We have two sons who keep us smiling and busy. Our family enjoys traveling to Brazil. We also like to take trips to our place in Mears, MI. Playing on the Silver Lake sand dunes is our favorite activity. Coaching my boys in sports and teaching them about life is something I\u001am passionate about. Family and life goals are very important to me.","emailTxt":"jbeaudoin@serrachevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/507ea762e239.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464529,"personPtyId":35554573,"firstName":"Rich","lastName":"Colling","titleText":"Finance Manager","shortBioText":"Welcome to Serra Chevrolet of Southfield! I am a Finance Manager at the dealership, and my goal is to help you get a great deal on a vehicle that you love. We have one of the best finance teams in the automotive industry. Our team goes above and beyond to help customers get the financing that they deserve. It feels great when our guests get financed, especially when they thought they wouldn\u001at be approved. Stop in today to receive world-class service!","emailTxt":"rcolling@serrachevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/2d9fe9be9271.jpg","drDealerId":31086,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":464526,"personPtyId":35279861,"firstName":"Kellie","lastName":"Tomlinson","titleText":"Sales Manager","shortBioText":"As a Sales Manager for the Serra organization, my priority is always the needs of my team and our customers. I work hard to motivate my team to continue growing within this industry. Providing exceptional service to each customer who walks through our doors is always the goal. We love seeing our guests find the vehicle that suits their needs perfectly. I have been a part of the Serra family since 2011, but have 16 years of experience working in the auto industry. Building relationships and providing world-class service is what I strive to do each day. I grew up in Canton, MI. I was in USMC for 4 years, as an MP. Love taking vacations and spending time with my son, Travis. I also enjoy playing poker with friends. \r\n\r\nCustomers can count on me for exceptional service!","emailTxt":"ktomlinson@serrachevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/c58b2c9bc4ae.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1293840000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":464523,"personPtyId":35281120,"firstName":"Greg","lastName":"Brown","titleText":"Dealer Operator / Owner","shortBioText":"Thank you for choosing Serra Chevrolet of Southfield. We are a dealership that prides itself on providing world-class service to our customers, in addition to the best vehicles in the automotive industry. We have a team of professionals who go above and beyond to ensure that our customers are always satisfied, regardless of what service we are providing. The interests our customers come first. I have been working in the auto business since 1993, and have had the chance to meet some of the most amazing people. Outside of work, I enjoy boating, skiing, and mountain biking. I\u001am known as an honest, straightforward, and easy-going person who has a passion for helping others!","emailTxt":"gbrown@serrachevrolet.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/58d2aa4cc869.jpg","drDealerId":31086,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":464528,"personPtyId":35275205,"firstName":"Vincent","lastName":"Sheehan","titleText":"Director Of Finance","shortBioText":"Thanks for choosing Serra Chevrolet to handle your vehicle needs! As the Director of Finance, my priorities begin and end with our customers. We have a great finance team that will work hard to exceed your expectations. Our team can depend on me to offer them the knowledge and assistance necessary to grow within the automotive industry. Customers can count on me to listen to their needs and do everything possible to help them get the best deal. My goal is to see each customer leave the dealership completely satisfied!","emailTxt":"vsheehan@serrachevrolet.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/820da4c4e37e.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1172707200","industryStartDtUtc":"1164931200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":464539,"personPtyId":35307753,"firstName":"Mike","lastName":"Foster","titleText":"Service Consultant","shortBioText":"Hi! My name is Mike and I\u001am a service consultant at Serra Chevrolet. I have been with the dealership since 2014, but I have 27 years of experience working in the auto business. Since joining this industry, my motto has remained the same: always be trustworthy and treat customers like family. Throughout my career I have won many awards, including the Silver Elite award \u001a for multiple years. I\u001am a graduate of Wayne Memorial High School. Big fan of Detroit sports teams. Love to spend time with friends and family, especially my son, Dane, and my daughter, Brooklyn. They make me proud every day! Overall, I\u001am an honest guy who is always willing to help others out in any way that I can!","emailTxt":"mfoster@serrachevrolet.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/ca46ceb117a1.jpg","drDealerId":31086,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":464520,"personPtyId":35280802,"firstName":"Bianca","lastName":"VanMeter","titleText":"Sales & Leasing Consultant","shortBioText":"Hello! Welcome to Serra Chevrolet of Southfield! My name is Bianca and I have 10 years of experience working in the automotive industry. I bring that experience with me into the dealership each day, using all of the knowledge that I have to ensure our customers have a great buying experience. I have the most loyal customer base that is just like family. My customers can count on me to go above and beyond to meet their needs. I received my bachelor\u001as degree from Michigan State University. In my spare time, I love taking bike rides, going on runs, or traveling with my daughters. You can also catch me cheering on the Michigan Spartans and other Detroit sports teams. Overall, I\u001am an easy-going person who loves helping others achieve their goals!","emailTxt":"bvanmeter@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/c0ac0ee86ce5.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1317427200","industryStartDtUtc":"1172707200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464518,"personPtyId":35279506,"firstName":"David","lastName":"Samuels","titleText":"Sales & Leasing Consultant","shortBioText":"Welcome to Serra Chevrolet. We have one of the best sales teams in the automotive industry. I have been working in this business for 15 years, and have the best customer base. I treat my customers just like family, and go above and beyond to help them get the products that they need and want. I\u001am from Oak Park, MI, and studied at Wayne State University in Detroit. Love to spend time with my wonderful wife, Andrea, and our amazing children, Justin, Marli, and Jenna. I\u001am a fan of all sports. Helping others is one of my true passions!","emailTxt":"dsamuels@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/3c00e59f5516.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1341100800","industryStartDtUtc":"1007164800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464541,"personPtyId":35554472,"firstName":"Duane","lastName":"Gillens","titleText":"Service Consultant","shortBioText":"Hi! My name is Duane Gillens and I would like to welcome you to our dealership! Being a sales consultant gives me the opportunity to work directly with our customers each day. I enjoy helping every guest find a vehicle that suits their needs the best. I have extensive product knowledge and pride myself on going that extra mile for every customer. Stop in today for a world-class buying experience and access to the best vehicles in the automotive industry!","emailTxt":"dgillens@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/8b493ff8bcc0.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1349049600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":464543,"personPtyId":35278878,"firstName":"Robert","lastName":"McClain","titleText":"Service Consultant","shortBioText":"Hello! I\u001am Robert, a Sales Consultant here at Serra Chevrolet. I have been working in the auto industry for nearly 20 years, providing friendly service that customers can depend on. I\u001am from Kalamazoo, MI and am a graduate of Loy Norrix High School. My priority is always the customer. Listening to each guest allows me to understand what they need. I make sure our customers have the best options to choose from, and I always strive for customer satisfaction!","emailTxt":"rmcclain@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/57f65debf01c.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"870393600","industryStartDtUtc":"870393600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":464511,"personPtyId":35310824,"firstName":"Ernie","lastName":"Katsias","titleText":"Sales & Leasing Consultant","shortBioText":"Thank you for giving Serra Chevrolet of Southfield the chance to handle your vehicle needs. I understand how important investing in a car is, which is why I make sure my customers have all of the facts and knowledge necessary to make a great buying choice. I have been in the auto industry for two years, and look forward to a long, successful career. Guests like working with me because I am fun and energetic. I grew up in Harrison Township. In my spare time, I enjoy boating, fishing, and hunting. I love to talk cars with my guests and coworkers. My goal is to exceed the expectations of my customers time and time again!","emailTxt":"ekatsias@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/659980bbd24a.jpg","drDealerId":31086,"industryStartDtUtc":"1438387200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464533,"personPtyId":35279229,"firstName":"Patrick","lastName":"Till","titleText":"Service Manager","shortBioText":"Hello, everyone! I\u001am Patrick, a Service Advisor at the dealership. I\u001am from Royal Oak, Michigan. Since joining the automotive industry, I have met some of the best co-workers and customers who have become just like family. I pride myself on providing exceptional service to all of my customers. From the moment guests walk through our dealership doors, I\u001am ready to provide them with world-class service. I always put the needs of my customers first!","emailTxt":"ptill@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/9130fbe5e5a3.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1259625600","industryStartDtUtc":"1259625600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":464540,"personPtyId":35523549,"firstName":"Randy","lastName":"Gaddey","titleText":"Service Consultant","shortBioText":"Hi, everyone! My name is Randy and I\u001am a Service Consultant at the dealership. I have 25 years of experience working in this industry, and have been with the Serra organization since 2013. Serra treats its employees and customers with true professionalism. My priority is to help guests find the best options to suit their vehicle needs. Customers can depend on me to be straightforward, honest, and easy to approach. Outside of work, I love spending time with my wonderful wife, Rochelle, and our amazing children, Caitlin and Colin. One of my true passions is helping others any way that I can!","emailTxt":"rgaddey@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/7c87d8d1b900.jpg","drDealerId":31086,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":464507,"personPtyId":35278870,"firstName":"Darcy","lastName":"Johnson","titleText":"Sales & Leasing Consultant","shortBioText":"Hello! I\u001am Darcy W. Johnson, a Sales and Leasing Consultant in both new and pre-owned vehicles here at Serra Chevrolet of Southfield. I\u001am from White Plains, NY and a graduate of White Plains High. My wonderful wife, Michelle, and I have been married for 20 years. I\u001am the proud father of one son, Darin, and three daughters, Daisha, Joshlyn, and Faith. I love the Lord Jesus Christ. I attend the Church of Kingdom Power and Glory. In my spare time, I enjoy physical fitness. Customers like working with me because I\u001am truthful and genuine. With more than 22 years of certified sales training, I am able to provide world-class service to all of our guests. My goal is to build lasting relationships with my clients. Some of my many skills include my commitment to client satisfaction and commitment to excel. Helping our customers meet their automotive needs is my top priority!","emailTxt":"djohnson@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/b8837d6517db.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"825638400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464519,"personPtyId":35307749,"firstName":"Jamall","lastName":"Sims","titleText":"Sales & Leasing Consultant","shortBioText":"Since joining the automotive industry, my priority has always been to provide customers with great service and to help them improve their lives by getting the vehicle they want and can depend on. Guests enjoy working with me because I\u001am very professional and easy to talk to. When I\u001am not busy providing world-class service, I like to play chess, poker, and basketball in my free time. Always up for a discussion about world events. I\u001am from Detroit, so it\u001as no surprise that I love our hometown sports teams, especially the Lions and Pistons. I have always loved cars and helping others, which makes my job a win-win!","emailTxt":"jsims@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dc956d72ae69.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"289094400","industryStartDtUtc":"289094400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464515,"personPtyId":35524629,"firstName":"James","lastName":"Lee","titleText":"Sales & Leasing Consultant","shortBioText":"For over 20 years, I have been selling cars and building lasting relationships with my coworkers and customers. Making people happy is something that I enjoy doing. I make sure everyone receives the attention they deserve and service that they can count on. Some of my accomplishments throughout my career include winning the Silver Elite award, the Mark of Excellence award, and being named Serra Chevrolet Top Performer for three years in a row. I\u001am from Southfield, MI and attended UCLA. Proud member of Second Ebenezer Church. I\u001am always up for a conversation about current news. Come in today and see me, and I will help you find a great deal!","emailTxt":"jlee@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/924820756438.jpg","drDealerId":31086,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464499,"personPtyId":35279846,"firstName":"Rodney","lastName":"Burgess","titleText":"Sales & Leasing Consultant","shortBioText":"Hello! I\u001am Rodney, a Sales and Leasing Consultant for the Serra organization. I have been with the dealership since 1995. Over the years, I have built a great reputation based on providing excellent customer service. Selling cars to customers with complicated situations is something I enjoy, especially when our guests believe they\u001are not able to find a great car for an affordable price. We have some of the best vehicles to choose from. Seeing the excitement from customers as they buy a car is the best feeling. Outside of work, I love to play golf. Big fan of the Detroit Lions. I pride myself on making people feel right at home!","emailTxt":"rburgess@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/0a967b308a1d.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"791596800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464534,"personPtyId":35278876,"firstName":"Scott","lastName":"Bruyere","titleText":"Floor Lane Manager","shortBioText":"Hello! My name is Scott Bruyere. I have been in the auto industry for 22 plus years now; all with GM products. I believe that I was born to do this job. I have an eight year old son named Braylen. He is my world. Love to spend as much time with him as possible. I'm known for being genuine and easy to work with. I look forward to meeting you and providing you with an exceptional customer service experience.","emailTxt":"sbruyere@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/3cbc5828ff66.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1175385600","industryStartDtUtc":"780969600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":464508,"personPtyId":35523550,"firstName":"D'Andre","lastName":"Jones","titleText":"Sales & Leasing Consultant","shortBioText":"Thank you for choosing Serra Chevrolet of Southfield to handle your vehicle needs. I have been with the dealership since 2016. One of my many skills includes putting together the lowest priced deal for my customers, on a vehicle that suits them perfectly. I was the leading sales and marketing rep for a Fortune 500 company. In my spare time, I enjoy traveling. My favorite vacation spot is Cabo San Lucus, Mexico. Always up for a game of basketball or golf. I\u001am a big fan of the Golden State Warriors. I have a great sense of humor that my co-workers and customers love. Guests enjoy working with me because I always deliver on what I promise. Stop in today and I will help you find your dream car!","emailTxt":"d'andrejones@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/80a0bf50c971.jpg","drDealerId":31086,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464547,"personPtyId":35373678,"firstName":"Jason","lastName":"Lee","titleText":"Parts Consultant","shortBioText":"For nearly 8 years I have been providing exceptional service that customers can depend on. As a parts consultant, I try to help guests find the perfect products within a short time. Customers enjoy working with me because I have extensive product knowledge and a polite attitude. My attention to detail is great. I\u001am a native of Waterford, MI, and I graduated from Waterford Mott. Some of my favorite things to do outside of the dealership include gaming, automotive repair and performance, and model building. You can count on me to get you in and out with the right part.","emailTxt":"jasonlee@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b00f7309535f.jpg","drDealerId":31086,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":111438,"personPtyId":35262775,"firstName":"Jennifer","lastName":"Dunning","titleText":"Inventory Manager","shortBioText":"Hi there! My name is Jennifer Dunning and I am the Inventory Manager here at Serra Chevrolet. I graduated back in \u001a08 from Eastern Michigan University with a degree in Public Relations and Marketing. Go Eagles!\r\n\r\nI started in the Chevy business back in 2009 with a focus in new vehicle inventory control, dealer trades and website management. (I'm also a social media junkie!)\r\n\r\nPlease let me know if there is anything I can assist you with. My goal is to help fulfill your vehicle wants and needs. If we do not have your desired car/truck in stock, I can get it! I am always available at jdunning@serrachevrolet.com. Thank you!","emailTxt":"jdunning@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6d08a45da75c.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1335830400","industryStartDtUtc":"1235865600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":464548,"personPtyId":35310829,"firstName":"John","lastName":"White","titleText":"Parts Consultant","shortBioText":"Welcome to Serra Chevrolet! My name is John White and I have been selling car parts since 1995. I began working with the Serra organization in 2000 \u001a first with Saturn and now with Chevrolet. Customers can depend on me to get them in and out with the right products. I\u001am an easy-going guy who loves cars. In my spare time, I like going to car shows. Customers enjoy working with me because I\u001am always polite, knowledgeable, and honest.","emailTxt":"jwhite@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/cfb21b1c139c.jpg","drDealerId":31086,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":537591,"personPtyId":47743377,"firstName":"Kris","lastName":"Memcevic","titleText":"Sales & Leasing Consultant","shortBioText":"I am a car enthusiasts, as well as a big fan of all Chevrolet vehicles, especially the Corvette. The best part of my job is helping customers find the exact car that they want, and sending them home with a smile on their faces. Guests can depend on me to provide quality customer service every step of the way, even after their purchase. In my free time, I enjoy drag racing at the track. I'm always up for a discussion about the future; discussing ways to be more positive and how to move forward in every aspect of life.","emailTxt":"kmemcevic@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/0b48114dcd59.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464496,"personPtyId":35275197,"firstName":"Michael","lastName":"Bate","titleText":"Sales & Leasing Consultant","shortBioText":"Hello! My name is Michael Bate and I\u001am a sales and leasing consultant with Serra Chevrolet. I\u001ave been in the automotive industry for 27 years. I joined the team here at the dealership in 2015. Each day I strive for customer satisfaction. Guests enjoy working with me because of my extensive product knowledge, hassle-free service, and my easy-going personality. Some of my many achievements include the Mark of Excellence Award for Outstanding Product Knowledge and Customer Service. I love all types of sports. Some of my hobbies are softball, golfing, skiing, and biking.","emailTxt":"mbate@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/cdcbeb4e9413.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1435708800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464544,"personPtyId":35310827,"firstName":"Nick","lastName":"Lutomski","titleText":"Parts Manager","shortBioText":"As a Parts Manager here at Serra Chevrolet, my top priority is to get customers in and out with the rights products. I have been working in the automotive industry for 12 years, taking the time to listen to the needs of every customer, ensuring that they get exactly what they\u001are looking for. I\u001am always available to help my team out, giving them assistance and motivation each day. Locating those hard-to-find parts is something that I do with ease. In my spare time, I enjoy bowling and working on classic cars. I have a passion for GM vehicles and love to help people restore them. Some of my personal certifications include ASE P2 and P4 parts certifications. I\u001am known for being polite, friendly, and always willing to go that extra mile!","emailTxt":"nlutomski@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b71c7e1c68bb.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1385856000","industryStartDtUtc":"1114905600","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":557435,"personPtyId":53426503,"firstName":"Nikki","lastName":"Prescott","titleText":"nprescott@serrachevrolet.com","shortBioText":"Providing world-class service from beginning to end is one of my passions. I love meeting new people, building lasting relationships, and selling them stellar vehicles. Customers enjoy working with me because of my outgoing, relatable, and charismatic personality. Known amongst my colleagues for being ambitious, funny, and reliable; I\u001am a true team player! I earned my Associate Degree from Schoolcraft College and a Bachelor\u001as Degree from Wayne State. In my spare time, I enjoy attending concerts, trying out new foods, and watching reality television, and 90's sitcoms!","emailTxt":"nprescott@serrachevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/9ce10f422439.jpg","drDealerId":31086,"dealerEmpStartDtUtc":"1533081600","certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Serra Chevrolet Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since March 2007

Serra Chevrolet in Michigan has a strong and committed sales staff with many years of experience satisfying our customer

...

s' needs. Feel free to browse our massive inventory online, request more information about vehicles from one of our Chevrolet trained sales professionals, set up a test drive with a sales associate or inquire about financing!

Service

Oil, Filter Change

$12.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
681 lifetime reviews. Includes reviews of Serra Chevrolet from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 3, 2018

    Service representative was excellent. Outstanding customer focus!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2018

    After extensive online research we, chose Serra Chevrolet for our "new" used car purchase. We worked with Dominic and couldn't be happier! He was extremely... kind and also listened to/and found what we wanted. The whole process was easy, quick, and we feel like we got a really fair deal! We highly recommend buying a car from Dominic at Serra Chevrolet.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dominic Ciacelli

    Sales & Leasing Consultant

    (5.0) 70 reviews

  • September 30, 2015

    I have always been treated well and the service is Great!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2018

    You never know what to expect when entering into vehicle negotiations at a dealer. I'd talked to Dominic a couple of time prior to going in to the dealership... so I had a pretty good feeling that this was going to be one of the better experiences. I was not disappointed. Dominic's professional demeanor, courtesy and knowledge was refreshing and made the entire process a pleasant experience. While taking care of me it was apparent that he also had the dealers best interest in mind, this tells me he's a real professional. I would not hesitate to deal with Serra Chevy in general and Dominic in particular again in the future nor would I hesitate to recommend either.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dominic Ciacelli

    Sales & Leasing Consultant

    (5.0) 70 reviews

  • 5.0 out of 5
    November 28, 2018

    Dominic made Me feel very comfortable and at ease during the process of purchasing a car. I will never forget this positive communication experience between... the two of us. He is truly a great assest to Serra Chevrolet.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dominic Ciacelli

    Sales & Leasing Consultant

    (5.0) 70 reviews

  • 5.0 out of 5
    November 27, 2018

    Service was great Dominic the sales person took care of us got us what we needed for the right price everybody who worked with us was good got us in... and out fast

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dominic Ciacelli

    Sales & Leasing Consultant

    (5.0) 70 reviews

    CJ Jacobs

    Sales Manager

    (5.0) 15 reviews

    Vincent Sheehan

    Director Of Finance

    (4.9) 12 reviews

  • 5.0 out of 5
    November 10, 2018

    I had terrible experiences at my last dealership ( lafontaine) and coming to serra I did not know what to expect. Dom was so nice, straight forward, and... professional. It is truly a wonderful experience to know what you are getting and knowing you can trust your sales person. I will be recommending Dom to anyone in my life searching for a new used vehicle. He got me in the right vehicle for me at the right price for me quickly and efficiently with no hassle and no hidden fees. I cannot thank him enough!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dominic Ciacelli

    Sales & Leasing Consultant

    (5.0) 70 reviews

    Rich Colling

    Finance Manager

    (5.0) 14 reviews

  • 5.0 out of 5
    October 30, 2018

    This was my first vehicle purchase and I could not be happier that Dominic was my salesman! He wasn???t pushy, nor did I feel rushed during my experience.... He answered all of my questions and was very informative about the vehicle???s history. I could tell he enjoys his job and takes pride in his customer service. As a female in my 20???s, I appreciate how generous and honest Dominic was with me. I also worked with Chaz in finance, which was an easy experience as well. He was upfront with me about all my options and worked to get payments within my budget. I have nothing negative to say about either gentlemen and would recommend them to anyone looking for a vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dominic Ciacelli

    Sales & Leasing Consultant

    (5.0) 70 reviews

    Chaz Suomala

    Finance Manager

    (5.0) 19 reviews

  • 5.0 out of 5
    October 25, 2018

    The staff was so helpful! Manager found issues with car fax on my trade in (these issues were obviously false) and she put in the work to dispute with... car fax and get them cleared, so I could buy my new car! So nice and helpful! Thank you guys!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kellie Tomlinson

    Sales Manager

    (5.0) 9 reviews

    Ernie Katsias

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    October 23, 2018

    I've visited four different dealers before coming to Al erra Chevrolet of Southfield. Heck, o even was on the verge of a purchase at another dealer before... becoming fed up with the pressure of the sales staff and finding out that my deal was nowhere as good as they had made it sound. They had "included" warranties in our deal without explaining that they were going to charge me for them, and had them conveniently listed at the end of the financing summary. Dealing with Dominic was the complete opposite and was a pleasure. He was calm and relaxed about the whole sale. I never felt pressured and he explained every step of the process and every sheet of paper he handed to me. As o told him, it is rare that I walk into a dealer and make a deal the same day. But with Dominic, I felt confident of my purchase and had no worry that there was anything shady being pulled. Dominic has a wonderful personality and I'd be happy to send any of my family and friends to see him and the Al Serra crew. Vincent was responsive to my opinions with extra warranties and never pushed anything if I had no interest in it, which is also quite rare in the car sales world it seems. Al serra's staff have yet to let me down and they continue to be my go to for sales and service. I wish I could tell the owner just how much I enjoy my visits and how proud he should be of his staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Dominic Ciacelli

    Sales & Leasing Consultant

    (5.0) 70 reviews

    Vincent Sheehan

    Director Of Finance

    (4.9) 12 reviews

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Serra Chevrolet

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