Emerling Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

4.8
28 lifetime reviews.
  • 2017 Jeep

    We looked at the vehicle on a Sunday and sent our interest in the vehicle via internet to Emerling Dodge Ram Chrysler in Springville, NY the same ...


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    We looked at the vehicle on a Sunday and sent our interest in the vehicle via internet to Emerling Dodge Ram Chrysler in Springville, NY the same day. We received a response back from Tom Dinse the very same day. Monday was a holiday and Tuesday morning went to see the him. Tom was pleasant and efficient without being high pressured. Tuesday morning we told him we would take the vehicle, what we wanted done to it and by 4:30 p.m. that day the deal was done and the vehicle ready to take home. He went over all aspects of the vehicle and said if we needed any more training on it, please let him know.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • JEEP GRAND CHEROKEE

    Tom Dinse and Kasey Schmitt were helpful, knowledgeable, friendly, courteous, accommodating and easy to work with when we bought our 2017 Grand Ch...


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    Tom Dinse and Kasey Schmitt were helpful, knowledgeable, friendly, courteous, accommodating and easy to work with when we bought our 2017 Grand Cherokee.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Upgraded

    Upgraded my vehicle matt was a pleasure to work with


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    Upgraded my vehicle matt was a pleasure to work with

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2013 rtvan

    Bought a 2013rtvan it was raining we didn't notice the windshield was chip brought right back &they argue that it just happened it told them ther...


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    Bought a 2013rtvan it was raining we didn't notice the windshield was chip brought right back &they argue that it just happened it told them there was glue on it 2weeks later it was fix ,also they said just got it in found out from internet it been on lot 90 days so to all the people that are happy I hope so

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing Customer Service

    I was in the market for a new vehicle and Emerling was the right choice! I worked with Karen and Dan in sales. I can't believe the way they went a...


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    I was in the market for a new vehicle and Emerling was the right choice! I worked with Karen and Dan in sales. I can't believe the way they went above and beyond for me to get into the Jeep that I wanted at a price I could afford. They even went to a dealership out of state to get me exactly what I wanted! Dan was very knowledgeable of the Jeep I bought and even gave me a thorough lesson of all the features of my new vehicle. They were patient and kind with no hasseling and really provided excellent customer service.I am so pleased with the service I recieved especially in comparison to other larger dealerships I've dealt with before. Definitely recommend Emerling's! I LOVE my new Jeep!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    First time car buyer and Dan was very helpful. Answered any questions with honesty and would highly recommend to any family and friends. Thank you!


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    First time car buyer and Dan was very helpful. Answered any questions with honesty and would highly recommend to any family and friends. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Friendly and Efficient

    We found a Jeep Wrangler we were interested in on cars.com and called this dealer for availability. From the first phone call they were friendly a...

    Dealer Response

    We're very happy your trip to Springville was worth the drive Tatiana! You picked an awesome Jeep and I hope you're loving it! From all of us he...


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    We found a Jeep Wrangler we were interested in on cars.com and called this dealer for availability. From the first phone call they were friendly and accommodating and were expecting our arrival later that afternoon to look at the Jeep. We worked with Dan and he was fantastic. He immediately pulled the car out so we could see it easily and ran through the various standard and optional features. Our test drive took us on a variety of terrain at various speeds so we could see how it performed. Afterwards, when we asked to discuss our options Dan gave us as much time as we wanted and in the meantime pulled up additional history and information about the car. We had a friendly, fair, no hassle and no pressure buying experience from start to finish. Mike in financing made paperwork a breeze. Everyone at Emerling was accommodating and helpful and we are extremely happy with our purchase and the overall experience. I would definitely recommend Dan and this dealer to anyone looking for good service and products. It made the almost 2 hour drive there and back worth it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're very happy your trip to Springville was worth the drive Tatiana! You picked an awesome Jeep and I hope you're loving it! From all of us here at Emerling Chrysler Dodge Jeep RAM, thanks for coming out from Rochester and congrats on picking the nicest Wrangler out there!


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  • Best buying experience!

    The best experience by far ever in buying a car. So good I went back and bought both of my vehicles from Emerling. I couldn't be happier.

    Dealer Response

    Good to hear from you Larry and thanks for buying not just one, but two of your vehicles from Emerling! We truly value and appreciate your patron...


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    The best experience by far ever in buying a car. So good I went back and bought both of my vehicles from Emerling. I couldn't be happier.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good to hear from you Larry and thanks for buying not just one, but two of your vehicles from Emerling! We truly value and appreciate your patronage and look forward to hearing from you anytime you might need any service or maintenance.


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  • Best sales experience EVER!!!

    I recently purchased a vehicle from your dealership. Tom Dinse was an excellent salesperson and answered any questions I had, found a vehicle that...

    Dealer Response

    Thank you for the feedback, Mandalyn. On behalf of Tom, Mike, and the entire Emerling Dodge team, congratulations and enjoy the new car!!


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    I recently purchased a vehicle from your dealership. Tom Dinse was an excellent salesperson and answered any questions I had, found a vehicle that fit my needs and the finances of my family. Any questions I had, he proved very knowledgable, and even since then I am totally comfortable calling him with any questions I have and any concerns he will ensure they are addressed immediately. He truly lives up to his name as salesmaster. I also had a great experience with assistance with financing my car and filing all paperwork necessary from Mike Edington. He reviewed all of the necessary documents with me ensuring that I actually knew what I was signing and answered any questions I had and followed up on anything I needed. I would totally recommend Tom and Mike when looking for a vehicle at Emerlings, they were great to us.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the feedback, Mandalyn. On behalf of Tom, Mike, and the entire Emerling Dodge team, congratulations and enjoy the new car!!


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  • Terrific Buying Experience

    Who knew buying a car could be so easy? Tom Dinse treated us like family. We told him what we were looking for and the payment range we could affo...

    Dealer Response

    Thanks so much for coming to Emerling and congrats on the new car. Tom is one of our finest baristas...errrrr...salespeople, so he slings a mean ...


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    Who knew buying a car could be so easy? Tom Dinse treated us like family. We told him what we were looking for and the payment range we could afford and he made it happen in no time. The entire sales team was friendly and inviting and the complimentary coffee wasn't bad either. Five Star service all around!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for coming to Emerling and congrats on the new car. Tom is one of our finest baristas...errrrr...salespeople, so he slings a mean cup of complimentary coffee!


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