Champion Chrysler Jeep Dodge Ram of Brighton

DO NOT PURCHASE OR LEASE from this place. They didn't pay off the trade-in until two weeks after we leased a vehicle. Two billing statements from the previous vehicle say we owe over $800.00. They also didn't show us the car we wanted to see but brought out another color/style. If they don't let you see what you want to see, LEAVE and take your business elsewhere. I am happy I waited to complete the other review that benefits the salesperson.

I had a simple question about a discrepancy in one of their listings. That led to me having to opt of text messages, block the dealership's number, and block their e-mails to stop the harassment. Unbelievably high pressure and unprofessional.

Terrible customer service. Terrible management. Terrible service department. Absolutely terrible experience all around. Avoid at all cost!

Only place I’ll go to buy a car! The best sales team and best deals.

Horrible customer service. I took my Dodge Ram in for a recall repair and asked for a quote on my fog light. Dealer price was high so I didn’t replace it. I got the truck back and the whole fog light mechanism was gone. I looked under the truck and saw it dangling. Dealer won’t fix the issue after several attempts. I would highly recommend not dealing with these incompetent and unwilling folks who have no customer service skills.

Great experience at Champion servicing my Jeep. Able to get in quickly unlike other dealers and they took care of me when my warranty wouldn’t cover a fix.

This is the worst dealer for sales and service. I bought a vehicle that started misfiring less than 60 days after buying. I took it to them, Cadillac and Champion Chevy Howell and no one can figure out what is happening. My vehicle is still misfiring and Mark told me there is nothing he can do. So i should just pay the note and deal with it? I've already spent thousands. And now I'm fed up. I'll be on every platform. Taking to social media next.

Do NOT buy a pre-owned car from Champion Chrysler of Brighton. We bought a used car for $7,000 only a month ago, and have since needed to pay over $5,000 in repairs! It was too old for a warranty, but we were assured it had been thoroughly inspected by their mechanics and was safe. Either they lied or their mechanics are incompetent, because the brakes, battery, seat belt, mount, transmission line, and more were all bad. (And covering up poor brakes by slapping newer pads on top does not make it okay!) I will never do business here again. Stay away!

Darius Kirk was a good salesman. Didn't push my mom into a car she didn't like, helped her find what she was looking for.. Thanks for taking off the sticker. lol

Big shout out to Billy and Jason for the amazing service! They went the extra mile in ensuring that I was not only comfortable both with my vehicle, but also with the service. I most definitely highly recommend them if you’re in the market for a vehicle! Today, EVERYONE was a champion!