Matthews Ford of Norwich

New 866-984-1029 Dealer Website
Used 866-984-1274 Email Dealer
Service 888-638-9866

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Reviews

Average Ratings

4.7
49 lifetime reviews.
  • Great Service, Clean facility

    Went to Planet Pre-owned to go to Creative Sight and Sound. Ordered supplies for my new car that it didn't have on it when I bought my car. The wo...


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    Went to Planet Pre-owned to go to Creative Sight and Sound. Ordered supplies for my new car that it didn't have on it when I bought my car. The workers were very helpful in ordering what I wanted and installed them for nothing when they came in. Won't hesitate to send friends and relatives to supplies and service in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mr Rod Manion

    Excellent place to do business, not pushy very professional. Nathan in the used vehicle section was very easy to work with and a straight up guy.


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    Excellent place to do business, not pushy very professional. Nathan in the used vehicle section was very easy to work with and a straight up guy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Absolutely Fantastic!!!

    When I bought my truck, The experience was the best I have ever had, And I BUY A LOT! If you want an easy quick experience while having the confid...


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    When I bought my truck, The experience was the best I have ever had, And I BUY A LOT! If you want an easy quick experience while having the confidence that you are getting the best deal this is the place for you! My Salesman was Nathan Gordon! Ask for him he is great! I will be buying all my cars from him for the rest of my life! GREAT DEAL! EASY TO DEAL WITH!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Matthews Ford Norwich New York

    I recently bought a used Ford Explorer from Matthews Ford in Norwich NY. They provided excellent customer service and answered all my questions. I...


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    I recently bought a used Ford Explorer from Matthews Ford in Norwich NY. They provided excellent customer service and answered all my questions. I would have liked a pamphlet that explained the extended warranty information besides just a verbal explanation. Even though I bought it in Norwich, it can be serviced at their dealership in Binghamton which was very important to me. Good service is a deal breaker for me. I hope Matthews does not disappoint me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great overall experience! 2012 ford focus

    This was my first car buying experience and Mathews made it a breeze! The sales person I had was a huge help was very willing to work with me to g...


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    This was my first car buying experience and Mathews made it a breeze! The sales person I had was a huge help was very willing to work with me to get me the best possible options out there. I was taking care and my calls were returned in a timely fashion, when I was spoken too it was in the manner that was respectful and so that I could understand it all. I want to thank Mike G at the Norwich store for all the help and putting me into a great car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2012 F250

    The experience of dealing with Mathews Ford and Mike Grant was an excellent experience.


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    The experience of dealing with Mathews Ford and Mike Grant was an excellent experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2013 Edge

    My salesperson at Matthews Ford was great, just the right amount of balance of follow through, without being too pushy. Was patient with me (and m...


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    My salesperson at Matthews Ford was great, just the right amount of balance of follow through, without being too pushy. Was patient with me (and my family) and very easy to work with. In addition, followed through and CSS called me to set up the remote car starter, Mike Grant had called them to have them make the appointment

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2010 Ford Edge

    Wanted to replace my SUV - was not sure what I wanted. Matt worked with me and realized I was not into the Jeep. Worked with me and spoke with his...


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    Wanted to replace my SUV - was not sure what I wanted. Matt worked with me and realized I was not into the Jeep. Worked with me and spoke with his boss, they suggested I take the Edge for a ride. Decision made, really liked it. Like the way I was treated from start to finish. Everybody was very helpful and they made sure I was taken care of. Thanks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great buying experience.

    Our Salesman Andy Wheatley made sure I got just the car I wanted and let me know all of the alternatives. Followed up timely and constantly kept m...


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    Our Salesman Andy Wheatley made sure I got just the car I wanted and let me know all of the alternatives. Followed up timely and constantly kept me informed of the status of my car. Not a single problem in the process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • GREAT BUYING EXPERIENCE

    Was very happy with the fact that the price you see is the price you pay .There was an item that needed repair and it was taken care of very quick...


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    Was very happy with the fact that the price you see is the price you pay .There was an item that needed repair and it was taken care of very quickley an professionaly am sure if any thing else should arise it will be handled the same.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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