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Reviews

Average Ratings

4.8
Average based on 42 reviews
  • New Car Sales was amazing! Trish, You rock!

    Trish went above and beyond, literally, to get me into the truck I wanted with the same payment. She got me out of a bad lease and into a 2016 Sil...


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    Trish went above and beyond, literally, to get me into the truck I wanted with the same payment. She got me out of a bad lease and into a 2016 Silverado. The process was simple. We did most of it over the phone. I took the truck on a 24 hour test drive, which ended up being the weekend, but Monday she called me and said to come in and sign the papers because the truck was mine! Total time spent at the dealership was about an hour. Most of it was just signing papers. Mark Chevrolet and Trish will always have my future business from now on!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great dealership!

    Trish Hampton is a great, customer service focused salesperson. She made everything so easy!


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    Trish Hampton is a great, customer service focused salesperson. She made everything so easy!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Dealership

    I bought a new Cruze from sales consultant Paul Seguin and was completely satisfied with his knowledge and professionalism. Will recomend anyone l...


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    I bought a new Cruze from sales consultant Paul Seguin and was completely satisfied with his knowledge and professionalism. Will recomend anyone looking to buy a car to come and see him. Thank you again.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • First time at this dealer

    This was my first time at Mark Chevrolet, I was met by a salesperson named Paul who gave me excellent service, walked me through the whole process...


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    This was my first time at Mark Chevrolet, I was met by a salesperson named Paul who gave me excellent service, walked me through the whole process, and called me several times to make sure that every thing was ok and if I had any problems to give him a call. Excellent all round service.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great service

    I took my car to the body shop for repairs. My car was ready the same day. Robert was very friendly and courteous, and the work was well done.


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    I took my car to the body shop for repairs. My car was ready the same day. Robert was very friendly and courteous, and the work was well done.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Great Dealership!

    Great Dealership, Great experience! I have bought two cars from Mark Chevrolet. Trish Hampton went above and beyond to make sure I was 100% satisf...


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    Great Dealership, Great experience! I have bought two cars from Mark Chevrolet. Trish Hampton went above and beyond to make sure I was 100% satisfied in every aspect of the car buying process. Mark Chevrolet comes through for me again!

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Used auto will never purchase again

    We purchase a used auto in August 2015, I asked our sales person Lauren Santos about the brakes. I know that the brakes are the first to go. The a...

    Dealer Response

    Gail - Thanks for taking the time to give us your feedback. Brakes are a wear item and how quickly you may need replacement depends on many factor...


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    We purchase a used auto in August 2015, I asked our sales person Lauren Santos about the brakes. I know that the brakes are the first to go. The auto had only 31000 miles and she assured us that the brakes were in good shape. To make a long story short within 2 and a half months the brakes needed repair. I called her and told her that the brakes were going out. She did tell me that she didn't think they would be covered. She said that she would give me a call back. I called her several times left messages. Never heard from her. We ended up having to pay over $300.00 for new brakes. I figured we would have to pay for them. My thing is I would have appreciated a call back to let me know one way or another. Maybe it's me, don't tell me you will call me back and don't. I do have to say they do have a great service dept.

    Shopped for a used car
    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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    Dealer Response

    Gail - Thanks for taking the time to give us your feedback. Brakes are a wear item and how quickly you may need replacement depends on many factors - such as driving conditions and style. We're sorry we didn't do as good of a job communicating to you - this is something we've noted and will do a better job of in the future. Thank you for your business. Sincerely - Mark Chevrolet.


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  • Great Car Buying Experience

    My husband and I were looking for a used vehicle with a third row seat. We were on our 4th dealership when I pulled up a vehicle online at Mark Ch...


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    My husband and I were looking for a used vehicle with a third row seat. We were on our 4th dealership when I pulled up a vehicle online at Mark Chevrolet. I called and spoke with Todd Raycraft, who told us to come on in and he would have the vehicle ready for us to test drive. He was hands down the BEST car salesman we have ever worked with. The price of the vehicle was in our range, the paperwork was ready in a flash and he even helped with the insurance transfer. He got us a license plate immediately! No secretary of state until next April? Thank you very much! Our entire car buying experience was A+. We will definitely buy any future cars from Mark Chevrolet and I highly recommend them if you are looking for excellent service. 3/24/2015 *2010 Chevrolet Traverse*

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Outstanding Experience

    Very good service, second vehicle purchased form here.


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    Very good service, second vehicle purchased form here.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Quick Response From Mark Chevrolet

    After My Initial Contact With Mark Chevrolet and Looking into Their Inventory, I Was Immediately Contacted By a Representative and Was Informed Th...


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    After My Initial Contact With Mark Chevrolet and Looking into Their Inventory, I Was Immediately Contacted By a Representative and Was Informed That if I had any Questions To Call. No One Else Responded as Quickly And Offered Help as Did Mark Chevrolet. I Will Definitely be Buying My Next Vehicle From Mark Chevrolet.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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