Reviews
Write a reviewHad an oil change today.
Had an oil change today. All went great. Employee Doug was fantastic. Very happy with the service department.
Thank you
Thank you
Thank you for the five stars, John! We're glad that Doug could assist you and we hope to see you back at Herb Chambers Chevrolet of Danvers for all of your future automotive needs!
I am personally pleased with the ability to work with
I am personally pleased with the ability to work with Mike Anagnos in your Service Department. Mike has always been an “Excellent” individual to work with for as long as I have been associated with him. Mike’s Service Oriented approach to his customers is why I continue to follow his advice and his wealth of experience. Your Dealership is very fortunate to have Mike as part of your “Team”. Please take a few moments to let him know of my appreciation and gratitude.
Thank you for the five stars, Tony! We appreciate the kind words and are happy to hear that Mike could assist you during your time with us here. We hope to see you back for many more future experiences!
As always Scott took care of all my issues and repairs.
As always Scott took care of all my issues and repairs. Very courteous and attentive to my needs. I am very appreciative of how I am treated each and every time I have a need for service. Scott is the best who keeps me coming back!
Thank you for the five stars, Anthony! We're happy to hear that Scott has treated you well throughout many visits and we thank you for your loyalty. We hope to see you here again for any of your future auto needs! -Herb Chambers Chevrolet of Danvers
When I first got to Herb Chambers, Brian Kelley was the
When I first got to Herb Chambers, Brian Kelley was the first person to greet me. He was so nice and immediately offered assistance. While the vehicle I went there for didnt end up being the vehicle for me, but Brian amazed me by helping me find the right vehicle. He made the process so easy. He was great with communicating and keeping me updated. I couldn't be more grateful to have him as my sales consultant. Edison was then the finance manager that processed all my paperwork. He was AMAZING. So friendly, nice and fast. He knew I was in a rush and managed to do all my paperwork in a timely manner. Having both of these employees on my side made my car shopping experience unbelievable! I am extremely satisfied.
Thank you for the kind review! We're so glad Brian was able to help you find the perfect vehicle for your needs and we'll be sure to share this wonderful feedback with him & Edison. Thanks for visiting Herb Chambers Chevrolet of Danvers. We hope you enjoy your new vehicle and look forward to seeing you again in the future!
Service
I can say that I was rather Dissatisfied with that fact that you are spending more money now for a oil change and the tire rotation is not included. The staff is very friendly and helpful.
Dear Brian, Thank you for your feedback. I am sorry that the tire rotation is a separate service from the oil change. And, I also apologize that the oil change price has increased. Thank you, Jim Klimas General Manager jimklimas@herbchambers.com
Excellent service, I have appointment and the time I got
Excellent service, I have appointment and the time I got there is very easy and the employee was very helpful . The service was very fast and very recommended
Hi Fabiana, thank you for taking the time to share your recommendation! We look forward to seeing you next time at Herb Chambers Chevrolet of Danvers!
Not pleased with upswell for alignment when no complaints
Not pleased with upswell for alignment when no complaints and vehicle 1 year older and nothing about operation warranting problems. Also despite alignment and tire rotation one tire pressure low as I drove away
Dear Rncecere, I sincerely apologize that one of your tires had low tire pressure after we serviced your vehicle. Please visit our service department whenever you are in the area and we will put the appropriate air in the tire and make sure it is measuring correctly. Please know that our team members would not have recommended an alignment and tire rotation unless it was warranted. Perhaps, we should have better explained our recommendation. Thank you, Jim Klimas General Manager jimklimas@herbchambers.com
When I called to make an appointment for service, Scott
When I called to make an appointment for service, Scott was great! Very pleasant man and treated me great at my appointment 😊
Thank you for your review! We're so happy that Scott provided you with a positive experience! See you next time! - Herb Chambers Chevrolet of Danvers
Herb Chambers Always gives me personal knowledgeable
Herb Chambers Always gives me personal knowledgeable service @ a fair price Frleindly professional service in a short amount of time !!
Thank you for being a Herb Chambers Chevrolet of Danvers customer! It's our privilege to serve you and we look forward to seeing you at your next visit!
Outstanding
The response was immeasurable. Herb Chambers knew just what to do. I knew what was wrong with my vehicle I had no idea how to get my truck there. They gave me a phone number to a tow company that works with them directly and I got my vehicle there and I got a back in a timely manner the next day. They got right on it and repaired it
Chuck, we are so proud to hear that our team at Herb Chambers Chevrolet of Danvers can take great care of you! Thank you so much!