Herb Chambers Chevrolet of Danvers

(4.4) 644 reviews

Dealer on Cars.com since June 2005

Currently in stock!

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New Used Service

Today's Hours

Sales 11:00 AM - 5:00 PM
Service Closed
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 6:00 PM
Sun 11:00 AM - 5:00 PM
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 8:00 PM
Wed 7:30 AM - 8:00 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 8:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.4
644 lifetime reviews. Includes reviews of Herb Chambers Chevrolet of Danvers from DealerRater.com
  • Excellent customer service
    April 22, 2016

    I would like recognize one service employee member in particular and that person is Kristen who sets up the service appointments. Back in 2013 when I ...purchased my 2013 Chevy Equinox, Kirsten was the first person I spoke with to arrange for my vehicle's initial oil change and ever since that very first visit up to my most recent visit on 4/16/16 Kirsten has provided me with EXCELLENT customer service! She has always been very courteous and pleasant each time I have made an appointment and when I come in for that service work she cheerfully greets me and asks me if I have any concerns or issues with the vehicle, makes sure that anything I need done is taken care of as quickly as possible and always makes me feel welcome and satisfied with my service experience! It has been my personal experience that more often than not the kind of customer service I receive these days is lacking and non professional and seems not to be important to both the customer service personnel and the companies they work for! That is why I am so appreciative to Kirsten for providing me with the kind of customer service I expect and am happy to acknowledge! I hope Herb Chambers recognizes what a fine job she is doing and knows that it is because of employees like Kirsten that make my visits as a customer most enjoyable and will prompt me to recommend Herb Chambers in Danvers to family and friends and continue to business with myself! Keep up the great work Kirsten and know that I am a very happy customer because of what you do!! Best Regards, Rick Finnigan Medford, MA

    Customer Service
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Rick, so much for the wonderful review. Kristen is a valued team member and your feedback is a testament to her commitment to providing exc...eptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Jim Klimas, General Manager


  • Thanks Daniel
    February 13, 2018

    Our overall experience at Herb Chambers was a very good one we didn't expect to buy a car that day but your great salesman Daniel made it happen

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your glowing review, Maureen! If we may assist you in any way in the future, please do not hesitate to contact us. We are always happy t...o help! Best, Jim Klimas, General Manager


  • Outstanding Experience
    February 7, 2018

    We visited Herb Chambers Chevrolet with the goal of leasing a new Chevy Silverado. From start to finish, we were treated with respect, professionalis...m and genuine care as customers, not just a number. We worked with Saria and Corey and they were just awesome. There were NO high pressure sales tactics and we felt comfortable the whole time. We shopped on Friday and picked up on Monday. It is the second vehicle purchased from this dealership and we will definitely be back when we're ready for our next vehicle. And we highly recommend them to new buyers, as well as friends and family!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Herb Chambers Chevrolet of Danvers

    Thank you for your feedback on your recent experience with with Saria and Corey. We take pride in providing exceptional customer service and I'm happy... our team was able to deliver. Thank you for your comments and enjoy your new Silverado! Best, Jim Klimas, General Manager


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Service & Repair

Service Reviews

4.4

296 lifetime reviews of the Service Department.
Includes reviews of Herb Chambers Chevrolet of Danvers from DealerRater.com

  • Excellent customer service
    April 22, 2016

    I would like recognize one service employee member in particular and that person is Kristen who sets up the service appointments. Back in 2013 when I ...purchased my 2013 Chevy Equinox, Kirsten was the first person I spoke with to arrange for my vehicle's initial oil change and ever since that very first visit up to my most recent visit on 4/16/16 Kirsten has provided me with EXCELLENT customer service! She has always been very courteous and pleasant each time I have made an appointment and when I come in for that service work she cheerfully greets me and asks me if I have any concerns or issues with the vehicle, makes sure that anything I need done is taken care of as quickly as possible and always makes me feel welcome and satisfied with my service experience! It has been my personal experience that more often than not the kind of customer service I receive these days is lacking and non professional and seems not to be important to both the customer service personnel and the companies they work for! That is why I am so appreciative to Kirsten for providing me with the kind of customer service I expect and am happy to acknowledge! I hope Herb Chambers recognizes what a fine job she is doing and knows that it is because of employees like Kirsten that make my visits as a customer most enjoyable and will prompt me to recommend Herb Chambers in Danvers to family and friends and continue to business with myself! Keep up the great work Kirsten and know that I am a very happy customer because of what you do!! Best Regards, Rick Finnigan Medford, MA

    Customer Service
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Rick, so much for the wonderful review. Kristen is a valued team member and your feedback is a testament to her commitment to providing exc...eptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Jim Klimas, General Manager


  • Great Service,
    November 18, 2017

    This was my first time using your evening service, I was in the area so I called to see if I could stop in for my routine maintenance. I spoke to Matt..., very friendly and courteous, I was in and out within 1 hour, great service keep up the good work. Thanks Sal Mazzola Jr.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Chevrolet of Danvers

    Thank you, Sal, for taking the time to share your experience. We're thrilled that you enjoyed working with Matt, he's certainly a wonderful asset to o...ur team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Jim Klimas, General Manager


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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2005

At Herb Chambers Chevrolet of Danvers we take pride in our professional and no-pressure sales approach. Our friendly and knowledgeable staff is always available to assist you with your vehicle, financing and service questions. Here at Herb Chambers Chevrolet of Danvers we carry a full model lineup of new Chevrolet vehicles including the Cruze, Equinox, Traverse, Silverado, Impala, Malibu, Corvette, Camaro and more. We strive to earn your business and want you to be a Herb Chambers Chevrolet of Danvers customer for life! Call us today!

"Proudly Offering New and Used Chevrolet Vehicles Near Danvers, Wakefield, Lynnfield and Boston!"
Herb Chambers Chevrolet of Danvers
90 Andover St Route 114 Danvers, MA 01923
New (888) 251-1899
Used (888) 289-5178
Service (866) 688-7903
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