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Herb Chambers Chevrolet of Danvers

4.9
(866 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2015 consumer dealer award View 1 awards
2015 consumer dealer award

Reviews

4.9
(866 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Chevrolet of Danvers from DealerRater.

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5.0

This was the best experience ive ever had at a

This was the best experience ive ever had at a dealership. I walked in saw the truck i wanted and within the hour the truck was mine. April the sales consultant was great, i didnt feel like i was being pressured into anything. We worked out a deal that i was happy with and bought the truck of my dreams. Everyone i had dealt with here at Herb Chambers chevy of danvers was top notch and i would absolutly go back here again.

5.0

This was the best experience ive ever had at a

This was the best experience ive ever had at a dealership. I walked in saw the truck i wanted and within the hour the truck was mine. April the sales consultant was great, i didnt feel like i was being pressured into anything. We worked out a deal that i was happy with and bought the truck of my dreams. Everyone i had dealt with here at Herb Chambers chevy of danvers was top notch and i would absolutly go back here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mike! It's fantastic to know that you had such a positive experience at Herb Chambers Chevrolet of Danvers! We're glad April and the team were able to assist in finding your dream truck. Looking forward to seeing you again when needed!

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5.0

Great service and the staff is very helpful, the car

Great service and the staff is very helpful, the car drives smoothly and ovrerall very happy with my purchase.

5.0

Great service and the staff is very helpful, the car

Great service and the staff is very helpful, the car drives smoothly and ovrerall very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Ilir, we're delighted to know you had a great experience at Herb Chambers Chevrolet of Danvers and are enjoying your new car. Thanks for sharing your feedback!

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5.0

Edison was very professional and kind to us through a

Edison was very professional and kind to us through a difficult matter that wasn't not anyone's fault. He took care of all the issues and needs and was very transparent with us concerning repairs regarding the car.

5.0

Edison was very professional and kind to us through a

Edison was very professional and kind to us through a difficult matter that wasn't not anyone's fault. He took care of all the issues and needs and was very transparent with us concerning repairs regarding the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the wonderful review! We're so glad Edison was able to assist you and we'll be sure to let him know how much you appreciate his dedicated & transparent service. Please don't hesitate to reach out if there's anything else we can do for you! - The Herb Chambers Chevrolet of Danvers Team

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5.0

The dealership gave me a great experience, made an

The dealership gave me a great experience, made an appointment a while ago and was constantly updated on my vehicle and they were able to get the parts locally and give me my vehicle back on the same day service department job and they were very knowledgeable into the time to go over everything calling me constantly with updates Highly recommend dealership and the service department .

5.0

The dealership gave me a great experience, made an

The dealership gave me a great experience, made an appointment a while ago and was constantly updated on my vehicle and they were able to get the parts locally and give me my vehicle back on the same day service department job and they were very knowledgeable into the time to go over everything calling me constantly with updates Highly recommend dealership and the service department .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Chris, we're delighted to know that you had a great experience with our service department at Herb Chambers Chevrolet of Danvers. We strive for efficient and thorough communication throughout the process. Thanks for your high recommendation!

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5.0

The service provided by Michael was absolutely fantastic,

The service provided by Michael was absolutely fantastic, quality service in a very timely manner !! Service was so superb, tomorrow I’m taking my car back to Michael for an oil change and tire rotation. I wouldn’t go anywhere else !!

5.0

The service provided by Michael was absolutely fantastic,

The service provided by Michael was absolutely fantastic, quality service in a very timely manner !! Service was so superb, tomorrow I’m taking my car back to Michael for an oil change and tire rotation. I wouldn’t go anywhere else !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Alan, it's great to know that Michael provided top-notch service at Herb Chambers Chevrolet of Danvers. We're looking forward to seeing you again for your oil change and tire rotation!

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5.0

Great service provided by Michael Anagnos every time I

Great service provided by Michael Anagnos every time I visit, so much so, I’d consider buying a car at this dealership.

5.0

Great service provided by Michael Anagnos every time I

Great service provided by Michael Anagnos every time I visit, so much so, I’d consider buying a car at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Alan, we're glad to know Michael consistently provides great service at Herb Chambers Chevrolet of Danvers. We'd be delighted to assist you with your next car purchase when the time comes! Safe travels!

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5.0

Good experience the guy who took care of me he was super

Good experience the guy who took care of me he was super nice I don’t have complaints

5.0

Good experience the guy who took care of me he was super

Good experience the guy who took care of me he was super nice I don’t have complaints

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Jose, it's great to know that you had a pleasant experience with our team here at Herb Chambers Chevrolet of Danvers! Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

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5.0

Once again, I made an appointment for my 2018 GMC Denali

Once again, I made an appointment for my 2018 GMC Denali for service and repair. I spoke to Mike Anagnos In Service He gave me an appointment within a day to take care of my preventative maintenance and a transmission repair. I was kind of stuck for a ride home, and Mike set me up with one of Herb Chambers courtesy vehicles and took me home. (The drivers name was Doug what a great guy and a gentleman) My vehicle was tied up for the day, but the next morning Mike contacted me and told me that my vehicle was all set to go. Unfortunately, I could not find a ride back to the dealership. Mike told me not to worry that somebody would pick me up in a half an hour. To my surprise, it was Doug! on the way back to the dealership we had a couple of laughs talking about old times. I arrived at the dealership, and Mike greeted me, and everything was taken care of, and then some. I am very fussy about my Denali, being outside of my surroundings, but having established a relationship with Mike, I always know that my vehicle is in the best of hands. I'm very comfortable with the way it's dropped off and the way it returned to me. Mike is the reason why I return to Herb Chambers Chevrolet in Danvers. Thanks again Mike and Herb Chambers for the great service that you provide to me. Pete "Chuck" Foti

5.0

Once again, I made an appointment for my 2018 GMC Denali

Once again, I made an appointment for my 2018 GMC Denali for service and repair. I spoke to Mike Anagnos In Service He gave me an appointment within a day to take care of my preventative maintenance and a transmission repair. I was kind of stuck for a ride home, and Mike set me up with one of Herb Chambers courtesy vehicles and took me home. (The drivers name was Doug what a great guy and a gentleman) My vehicle was tied up for the day, but the next morning Mike contacted me and told me that my vehicle was all set to go. Unfortunately, I could not find a ride back to the dealership. Mike told me not to worry that somebody would pick me up in a half an hour. To my surprise, it was Doug! on the way back to the dealership we had a couple of laughs talking about old times. I arrived at the dealership, and Mike greeted me, and everything was taken care of, and then some. I am very fussy about my Denali, being outside of my surroundings, but having established a relationship with Mike, I always know that my vehicle is in the best of hands. I'm very comfortable with the way it's dropped off and the way it returned to me. Mike is the reason why I return to Herb Chambers Chevrolet in Danvers. Thanks again Mike and Herb Chambers for the great service that you provide to me. Pete "Chuck" Foti

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Chuck, it's great to know that Mike and Doug provided you with such excellent service at Herb Chambers Chevrolet of Danvers. We're glad we could make your experience a positive one! Thanks for sharing this feedback.

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5.0

Salesman Miguel did an excellent job of keeping in touch

Salesman Miguel did an excellent job of keeping in touch in an non-aggressive way until I made my decision about what was the best vechile for my family. Showed great patience. The Manager Alex was excellent in the process. Once my decision was made they both worked deligently and I signed the agreement at 10:00 am and drove my new Silverado home at 4:00 pm the same day. Excellent experience and I would definitely buy a vehicle from Herb Chambers Danvers.

5.0

Salesman Miguel did an excellent job of keeping in touch

Salesman Miguel did an excellent job of keeping in touch in an non-aggressive way until I made my decision about what was the best vechile for my family. Showed great patience. The Manager Alex was excellent in the process. Once my decision was made they both worked deligently and I signed the agreement at 10:00 am and drove my new Silverado home at 4:00 pm the same day. Excellent experience and I would definitely buy a vehicle from Herb Chambers Danvers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Miguel and Alex provided you with excellent service during your visit at Herb Chambers Chevrolet of Danvers. It's great to see they were able to help find the perfect vehicle for your family! We appreciate the positive feedback, and we look forward to serving you again in the future.

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5.0

best service always and truly professional, we have

best service always and truly professional, we have always received great service here and will continue to bring our car here for service and future purchase.

5.0

best service always and truly professional, we have

best service always and truly professional, we have always received great service here and will continue to bring our car here for service and future purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you've consistently had great experiences with us at Herb Chambers Chevrolet of Danvers. We look forward to continuing to serve your automotive needs in the future!

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