Mercedes-Benz Of Bloomfield Hills

2.0 out of 5 (2.0) 9 reviews

Dealer on Cars.com since September 2012

Currently in stock!

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Today's Hours

Sales 10:00 AM - 3:00 PM
Service 9:00 AM - 2:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 10:00 AM - 3:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 9:00 AM - 2:00 PM
Sun Closed

Reviews

2.0 out of 5 2.0
9 lifetime reviews.
  • October 28, 2015

    Just purchased my first Mercedes-Benz from Shannon Thompson. So happy to have her as my sales woman! After she showed me around the dealership and met... some of the department heads; I felt like family. Heck, I even met the owner! 5 Stars for MB of Bloomfield!

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    March 31, 2018

    Disappointing would be the best word to describe my experience with this dealership. After 10 days of having my car in their shop, being told it was c...ompleted when it wasn’t, then having voice mails, emails, and texts go unanswered for days, I’m retrieving my car unrepaired. From the person answering the phone to my service advisor, they have let me down every step of the way. Perhaps they do better for customers who have purchased from them, but I’d be careful dealing with them.

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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 3.0 out of 5
    December 2, 2016

    I just wanted to test drive a Metris. I have visited this dealership previously to have my wife's SLK serviced. I had been working around the house ...stopped by in casual clothes, jeans and boots. It was suggested that another dealer, perhaps Novi could better serve me. I was treated as if I were a pauper wasting the salesman's time. I did in fact visit a different dealer and purchased a new Suburban. I never test drove the Metris and now will never need to.

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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since September 2012

Mercedes-Benz of Bloomfield Hills has been in business since 1976 selling and servicing Mercedes-Benz vehicles. We have been an exclusive Mercedes-Benz, award winning dealer since 1982 serving our customers in the most professional manner.

We are the largest Mercedes-Benz dealer in the state which has attained Autohaus facilty status with 18 Master Certified technicians fully trained by Mercedes-Benz, along with 3-Master Guild Certified techs. Our commitment to continous improvement through training has been our focus for many years, and proves to be a great benefit to our customers, along with state of the art tools and equipment.
Mercedes-Benz Of Bloomfield Hills
36600 Woodward Ave Bloomfield Hills, MI 48304
New (248) 686-1027
Used (248) 686-2703
Service (248) 686-2719
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