[{"id":486884,"personPtyId":38358190,"firstName":"JP","lastName":"Bogart","titleText":"Sales Associate","emailTxt":"jp@cortlandjeep.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/6633ef6280cf.jpg","drDealerId":39557,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137027,"firstName":"Dan","lastName":"Reynolds","titleText":"Service Advisor","shortBioText":"","emailTxt":"dreynolds@cortlandchrysler.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/users/rgeiger/764c9520-4224-494e-8d17-702888b0d64e.jpg","drDealerId":39557,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":313528,"firstName":"Ron","lastName":"Matthews","titleText":"Service Department Manager","emailTxt":"rmathews.cc@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/480841765778.jpg","drDealerId":39557,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":480527,"personPtyId":37380210,"firstName":"Ryan","lastName":"Schafer","titleText":"Used Vehicle Manager","emailTxt":"ryan@cortlandjeep.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39557,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1298937600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":412870,"personPtyId":31139842,"firstName":"Darin","lastName":"Colangelo","titleText":"General Manager","emailTxt":"darin@cortlandjeep.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39557,"dealerEmpStartDtUtc":"1267401600","industryStartDtUtc":"1267401600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":367163,"personPtyId":31130243,"firstName":"Al","lastName":"Hymes","titleText":"Internet Coordinator","emailTxt":"al@cortlandjeep.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/ab1db5baaaf4.jpg","drDealerId":39557,"dealerEmpStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":412872,"personPtyId":31139834,"firstName":"Matt","lastName":"Colvin","titleText":"Sales Consultant","shortBioText":"Over 4 years of auto industry experience. Former FCA RAM Truck Representative. When I'm not helping customers I like spending time with family and playing golf.","emailTxt":"matt@cortlandjeep.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/05c2c5502754.jpg","drDealerId":39557,"dealerEmpStartDtUtc":"1476007680","industryStartDtUtc":"1394359751","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":460244,"personPtyId":38234779,"firstName":"Viktor","lastName":"Pshenichniy","titleText":"Salesman","emailTxt":"viktor@cortlandjeep.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/8b1b060f4ead.jpg","drDealerId":39557,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101127,"personPtyId":31128186,"firstName":"Ken","lastName":"Terpening","titleText":"Sales Manager","shortBioText":"Ken is a lifelong resident of the Syracuse area. In his spare time away from work he enjoys playing softball and golfing. He is the father of three amazing boys and an avid Dallas Cowboys fan.","emailTxt":"kterpening.cc@gmail.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/users/rgeiger/168c0516-eb0e-447f-a29b-1ab9418160a1.jpg","drDealerId":39557,"dealerEmpStartDtUtc":"1325376000","industryStartDtUtc":"830908800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":313569,"personPtyId":31126995,"firstName":"Jeffrey","lastName":"Geiger","titleText":"Vice President","emailTxt":"jeffrey.a.geiger@gmail.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/30d51d24d81e.jpg","drDealerId":39557,"dealerEmpStartDtUtc":"1322697600","industryStartDtUtc":"865123200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":240448,"firstName":"Scott","lastName":"Browne","titleText":"Parts Manager","emailTxt":"sbrowne.cc@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/d8f8409250b8.jpg","drDealerId":39557,"certifiedEmployee":false,"deptDscrp":"Parts"}]

Cortland Chrysler Dodge Jeep RAM

Rectangle 48
Sales 9:00 AM - 5:30 PM
Service 7:30 AM - 5:00 PM

Cortland Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 5:30 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since May 2011

With our great management and sales team we are here to provide a great experience, and with good reason, we find a way

...

to make it work for you, your family and your budget. From outstanding value and great selection of our BRAND NEW AND PRE-OWNED INVENTORY! Cortland Chrysler Dodge Jeep Ram is all about the customer, so stop by today and let us prove our commitment to exceptional service.

"Cortland Chrysler strives to provide a hassle free buying experience from start to finish!"

Service

Tire Rotation

$21.95

Oil, Filter Change

$27.95

Wheel Balance

$44.95

Air Filter Replacement

$24.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
237 lifetime reviews. Includes reviews of Cortland Chrysler Dodge Jeep RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 12, 2018

    This is my second vehicle from this dealership and I have been blown away both times. Al Hymes reached out to me after I requested more information and... in about 20 minutes over the phone I got the exact vehicle I wanted and the price I wanted. I set up an appointment to pick the Jeep up and that was a quick and easy experience as well. I have zero complaints

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Al Hymes

    Internet Coordinator

    (4.9) 44 reviews

    Viktor Pshenichniy

    Salesman

    (4.8) 35 reviews

  • 5.0 out of 5
    October 26, 2018

    I came to this dealership looking for my first car and the experience from start to finish was great. JP and Darin were awesome to work with and very helpful... throughout every step! Definitely recommend.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    JP Bogart

    Sales Associate

    (5.0) 11 reviews

    Darin Colangelo

    General Manager

    (4.9) 51 reviews

  • June 8, 2017

    It was a pleasure working with Al, he didn't try to push me into something I didn't want just to get a sale, he took the time and patience to get me exactly... what I wanted and at the price point that I needed. I would highly recommend Al and the dealership to anyone looking for a vehicle. They truly went above and beyond to help me.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Deja, I'm glad to hear that you had a great experience with Al. Al works diligently to help customers find the right vehicle without adding any unn...ecessary pressure. I hope that you enjoy your vehicle! Ryan Schafer Sales Manager

  • 5.0 out of 5
    October 15, 2018

    It's a great place to buy a vehicle. Everyone is super friendly and Viktor is super knowledgeable, and extremely friendly and great overall experience....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Darin Colangelo

    General Manager

    (4.9) 51 reviews

    Viktor Pshenichniy

    Salesman

    (4.8) 35 reviews

  • 4.6 out of 5
    September 12, 2018

    The experience was very good... Just curious why I wasn???t given a full tank of gas. Other than that it was a good purchase experience.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Darin Colangelo

    General Manager

    (4.9) 51 reviews

    Viktor Pshenichniy

    Salesman

    (4.8) 35 reviews

  • 5.0 out of 5
    September 11, 2018

    I felt that the Cortland Chrysler Dodge dealership is a great place to buy a vehicle. Everybody was extremely helpful and kind. If they didn???t know the... answer to something they found the answer for me as soon as possible. They gave me real answers and real numbers and were willing to take the time to help me in every aspect of the car buying experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Darin Colangelo

    General Manager

    (4.9) 51 reviews

    Viktor Pshenichniy

    Salesman

    (4.8) 35 reviews

  • 5.0 out of 5
    August 18, 2018

    Ron and Fred went out of their way to help fix our Dodge Stratus on our way home to Indiana. Two places in Binghamton couldn't fix it and suggested Cortland... dealer. They were 100% booked but found time to fix it. After fixing, all they wanted was call from us when we arrived home in Indiana. Mid-west folks are nice but you can't beat Ron and Fred on their hospitality!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ron Matthews

    Service Department Manager

    (5.0) 15 reviews

  • 5.0 out of 5
    August 14, 2018

    Personable and looks out for the customer. Always honest and gets you in quick! I bring all of my vehicles here for service. Keep up the great work Ron!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ron Matthews

    Service Department Manager

    (5.0) 15 reviews

  • 5.0 out of 5
    July 26, 2018

    Staff was personable and easy going. They were very knowledgeable about the trade in process and made doing business enjoyable. I will be back to purchase... or lease in the future

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    JP Bogart

    Sales Associate

    (5.0) 11 reviews

    Ron Matthews

    Service Department Manager

    (5.0) 15 reviews

    Ryan Schafer

    Used Vehicle Manager

    (5.0) 9 reviews

    Scott Browne

    Parts Manager

    NOT RATED

  • 1.0 out of 5
    July 25, 2018

    I walked in to this dealership with $6500 cash for a down payment on a new Jeep that I was excited about that was treated rudely the salesman had no knowledge... of the vehicle the manager was rude and dismissive I left frustrated confused and slightly angry I do not understand how this dealership stays in business their lack of professionalism and knowledge and customer service is like that of which I have not experienced

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Viktor Pshenichniy

    Salesman

    (4.8) 35 reviews

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