Cortland Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

4.6
128 lifetime reviews. Includes reviews of Cortland Chrysler Dodge Jeep RAM from DealerRater.com
  • Great experience buying a used car

    I was in the market for a used Mazda 6 and Cortland Chrysler happened to have one available. We arrived on a rainy Saturday and were met by Chris ...


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    I was in the market for a used Mazda 6 and Cortland Chrysler happened to have one available. We arrived on a rainy Saturday and were met by Chris Henry. Chris was very friendly from the start and did a great job of answering questions and providing information without being overbearing or pushy. Chris pulled the car into the service area and was patient while I went over it thoroughly. I decided to buy the car and everything went smoothly, with open and honest information on the car and purchase process. All in all it was the best car buying experience I have ever had and would recommend Chris and Cortland Chrysler to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • This dealership was terrific!
    March 31, 2017

    I've bought many cars from several different dealerships over my lifetime but this out-shined them all. Everyone was courteous, helpful, knowledge...


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    I've bought many cars from several different dealerships over my lifetime but this out-shined them all. Everyone was courteous, helpful, knowledgeable and work together. They did ALL the paperwork in such a timely matter that after driving my old car in that morning I was able to drive off with my new car that afternoon. After the purchase was finalized, my salesman (Matt) proceeded to introduce me to the people in the service, parts and billing departments. Darin was able to pull off the payment I was shooting for and got me extended warranties while doing it. My sister has used this dealership for years after buying her Jeep Liberty there and has always thought them great. Now I know why.

    Does recommend this dealer

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  • Fast and efficient
    March 18, 2017

    Mason Padron helped me find my dream car! I came in looking for a Durango or Pacifica and quickly realized this was not an option money wise for o...


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    Mason Padron helped me find my dream car! I came in looking for a Durango or Pacifica and quickly realized this was not an option money wise for our family. Instead of letting us leave frustrated he opened our eyes to the Dodge Journey and the rest is history. It was fast and efficient service. I would highly recommend Mason and the dealership!

    Does recommend this dealer

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  • Good to work with .
    March 14, 2017

    Matthew Johnson knew I wanted the truck I came to look at. Took me on other test drives then asked me again what was stopping me from buying the o...


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    Matthew Johnson knew I wanted the truck I came to look at. Took me on other test drives then asked me again what was stopping me from buying the one I originally looked at ,I said price and he worked with me until I was happy.

    Does recommend this dealer

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  • Exceptional
    February 11, 2017

    Very pleased. No pressure or hard ball tactic. This sales individual is someone I look forward to doing business with always. And think other deal...


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    Very pleased. No pressure or hard ball tactic. This sales individual is someone I look forward to doing business with always. And think other dealers should learn from this dealership

    Does recommend this dealer

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  • Communication
    January 9, 2017

    I purchased a vehicle from these guys and wasn't satisfied with it being that the salesman lied to me in order to sell the vehicle. We couldn't re...


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    I purchased a vehicle from these guys and wasn't satisfied with it being that the salesman lied to me in order to sell the vehicle. We couldn't resolve the issue in house, so I got an email from Mr. Geiger concerning the quality of my purchase. I called him and left him numerous messages and he never got back to me. I feel as though, once they make the money, they're done with you all together. Don't waste your time if you're thinking about making a purchase here at Cortland.

    Does not recommend this dealer

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  • 9 Years of superior customer service
    January 7, 2017

    Bought my first Jeep in 2008 with CCDJ. The service team did 99% of the maintenance on it for the 8 years that I owned it, 2008 to 20016. I trad...


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    Bought my first Jeep in 2008 with CCDJ. The service team did 99% of the maintenance on it for the 8 years that I owned it, 2008 to 20016. I traded the 2008 in for a 2017 model, an upgrade. I pledge to continue to work with them until they get rid of me. The service team is second to none. Dan and Ron have been so helpful to me over the years, I cannot express how much it means to me to be able to work with these guys so easily. Everyone at Cortland Chrysler Dodge Jeep is a family. And they all treat you as if you are a part of it.

    Does recommend this dealer

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  • Good Sales Person , and Sales Mgr.
    December 8, 2016

    I enjoyed buying my vehicle, Mason was my sales rep, did a great job for me. Everyone I met there is very helpful and has great customer service...


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    I enjoyed buying my vehicle, Mason was my sales rep, did a great job for me. Everyone I met there is very helpful and has great customer service skills, So far I'm happy with Cortland Chrysler, I Recommend them. I look forward to working with the Service Dept. They where friendly when I met them. Thanks again, Lee

    Does recommend this dealer

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  • Car salesman lied to make a sale
    October 4, 2016

    Long story short, I traded in a car for a newer one which the car salesman told me had navigation in it. I didn't bother to check because my car w...


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    Long story short, I traded in a car for a newer one which the car salesman told me had navigation in it. I didn't bother to check because my car was so similar to it, I assumed that it did. After making the purchase and getting ready to leave, I noticed that it didn't have nav and I notified the salesman. He said "I could've sworn it had nav in it", and then went on to say "Just hook up your Bluetooth and use the map on your phone". If I wanted to use my phone for a map, I would've done just that. After speaking to him on the phone later, he said it'"" be $495 if it can be upgraded to have nav. If I would've known that, I wouldn't of had purchased the vehicle. It was his mistake and I feel as though he should've fixed it. I regret even going to this place, not to mention it was a 2 hour ride.

    Does not recommend this dealer

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  • Just bought a 2016 Jeep Cherokee
    October 2, 2016

    My sales person was Mason he did. A outstanding job I have recommend. This dealership. Out standing. And the financial man to help me he was ...


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    My sales person was Mason he did. A outstanding job I have recommend. This dealership. Out standing. And the financial man to help me he was outstanding

    Does recommend this dealer

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