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Dick Scott Motor Mall

(1,377 reviews)
Visit Dick Scott Motor Mall
Sales hours: 10:00am to 3:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 450-2606 (866) 450-2606
Used (866) 497-5457 (866) 497-5457
Service (866) 500-8797 (866) 500-8797

Reviews

(1,377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Scott Motor Mall from DealerRater.

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Everyone was excellent to work with!

Everyone was excellent to work with! Rick Very kind and nice and super easy to work with! It was a pleasure buying a car from them!! Recommend!! Thank you guys so much!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We’re thrilled Rick made the process smooth and enjoyable. Congratulations on your Ford and thanks for recommending our team!

Have dealt with Dick Scott and specifically Rick for many

Have dealt with Dick Scott and specifically Rick for many many years. Rick has always gotten me a good deal on all my vehicles. He is very courteous and friendly. The amount of years he has been there speaks volumes. Most salesmen don't last because they don't care or their heart isn't in it. Rick not only cares but his heart IS in it and I beleive he genuinely likes to help people. I highly recommend seeing him for your next vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

Car buying is never easy but Nelson at Dick Scott helped

Car buying is never easy but Nelson at Dick Scott helped to make it an enjoyable experience. He's experienced, knowledgeable, and friendly which goes a long way. Thanks to him and Dick Scott the car buying process went from something I shuddered to think about to an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Scott Motor Mall. We look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

Great experience overall from choosing the vehicle to the

Great experience overall from choosing the vehicle to the final signing. Can't say enough about Judd and Nelson and the effort they made to make this happen for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

Friendly and straightforward experience.

Friendly and straightforward experience. Candid and very willing to make a fair deal to meet our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

We had a great experience working with Nelson at Dick

We had a great experience working with Nelson at Dick Scott Motor Mall. Very professional, and fair. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

My experience at Dick Scott is always great.

My experience at Dick Scott is always great. The people there make sure you are taken care of in the best way possible. This is my 3rd car from Jud and Nelson. Our family has been coming here for over 20 years for vehicles. We love them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Dick Scott Motor Mall. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

Great experience overall and ended up with an awesome

Great experience overall and ended up with an awesome deal on a brand new van.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Dick Scott Motor Mall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

Everyone was very nice and worked fast to get us in new

Everyone was very nice and worked fast to get us in new vehicle. Very happy

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

Just bought our 10th vehicle from here.

Just bought our 10th vehicle from here. The three hour drive from the Alpena area is worth it for the service and selection!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott