Reviews
2022 Ford Escape Hybrid
My sales associate was excellent: knowledgeable, courteous, helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Susan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Townsend Ford Service
Just had Oil change tire rotation, on time and with in the estimate of time they gave. Great place No issues,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service department
This was a follow-up to a problem in May of this year that was not able to be diagnosed at that time , it reoccurred again and now it was able to be corrected
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
TYLER AT TOWNSEND FORD IS THE BEST
i WILL DEFINITELY RECOMMEND TYLER AND ENTIRE TEAM IS AMAZING THEY GO ABOVE AND BEYOND, SECOND VEHICLE I HAVE PURCHASED FROM TYLER. SO IMPRESSED WITH HIS PROFESSIONALISM, AND PRIDE IN HIS JOB. HE DEFINITELY IS NUMBER 1 IN MY BOOK
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Townsend Ford
everyone in service are very helpful and able to explain what is going on
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Knowledgeable Ford Dealership
Pete Leger found a new car for me two days after my original car was deemed totaled. When I came in to do the paperwork it was stress free and he took the time to walk through the features of my Fusion Energi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Quality Ford dealer!!!
I think Townsend Ford?s service department is excellent! With that said, that I think there?s always room for improvement but I believe that would be difficult but not impossible. That?s the only reason that I would rate them 4 out of 5 stars and same to be said of a 8 out of 10 certainly recommend!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your positive feedback about our service department, Dennis. If there is anything additional we can assist you with, please let us know!
Pickup
I had a problem with my pickup they took me right in and fixed it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peter, we are pleased to hear that we were able to provide great service to you! Thank you, and we hope to be of service to you again!
Tire replacement and inspection
Very satisfied with services rendered and very knowledgeable staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Townsend Ford
I scheduled an oil change - tire rotation appointment at the last minute. The service was performed fairly quickly and at a very reasonable price. I purchased this F150 in Sept 17 and have been very satisfied with the vehicle and with the dealership. I plan on returning for my next service work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase