Orange Motors Ford Mazda

New 888-233-3876 Dealer Website
Used 888-230-6341 Email Dealer
Service 877-750-9954

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Reviews

Average Ratings

4.3
Average based on 57 reviews
  • Best Dealership for the Best Cars!!!!

    Bought my 2014 Ford Escape thru Christopher Roman Sales Executive at Orange Ford. I really made him work the numbers for that car. He was very pat...

    Dealer Response

    Carol, Thank you so much for spreading the word about your experience with us. Chris and Lenny both appreciate hearing that you had a good buying...


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    Bought my 2014 Ford Escape thru Christopher Roman Sales Executive at Orange Ford. I really made him work the numbers for that car. He was very patient but more importantly listened to my situation and came thru for me. Was so impressed with his easy going sales practices that I returned and bought my 2016 Escape from him. Felt very comfortable throughout the sales process. Does not use hard sales techniques which instantly turn me off. Have gone to Orange Ford for routine servicing and cannot praise Lenny the Service Manager enough--these guys really know how to handle sales and service from a womans perspective. Easy to understand, no negative attitudes, just want to help. This is my dealership for life.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Carol, Thank you so much for spreading the word about your experience with us. Chris and Lenny both appreciate hearing that you had a good buying and servicing experience. We look forward to working with you again in the future and appreciate your continued business. All our very best!


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  • Mr. Mark Reinke

    I recently bought a Mazda CX 3 and while I do like the car, the follow up service and attention to my concerns have been completely ignored. I em...


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    I recently bought a Mazda CX 3 and while I do like the car, the follow up service and attention to my concerns have been completely ignored. I emailed my sales person twice about availability of roof racks for the new model and was ignored both times. As a result I would not recommend this dealership.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Don From Orange Ford

    Don helped me in leasing my first car all on my own. I fell in love with my 2017 Ford Fusion. Thank you for having my car "adulting" experience be...


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    Don helped me in leasing my first car all on my own. I fell in love with my 2017 Ford Fusion. Thank you for having my car "adulting" experience be easy and stress free.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrible

    Didn't even get make through the front door before I was completely insulted by the salesman. Worst customer service experience I have ever had.


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    Didn't even get make through the front door before I was completely insulted by the salesman. Worst customer service experience I have ever had.

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Outstanding Service Department

    Purchased a later model Mazda two years ago from another local dealership. We had a service issue arise that was covered by the extended warrantee...


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    Purchased a later model Mazda two years ago from another local dealership. We had a service issue arise that was covered by the extended warrantee I had purchased. Orange (Authorized Mazda Service) handled the warrantee repair with nothing overlooked and in a timely manner. They preformed additional work that was also covered after bringing it to my attention! Who does that these days?? 2 Months since repair and we're happy as can be. Working with Ken and Michael was a pleasure. I look forward to purchasing at Orange when the time comes.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Easiest Car buying experience in my life.

    Buying a car, new or old, is often one of the most stressful experiences of any purchase. I am pleased to say that our recent purchase of a new Ma...

    Dealer Response

    Donald. Thank you for leaving us a review about your recent purchase. We are sure you are going to love your New Mazda. Nagie is a great guy and h...


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    Buying a car, new or old, is often one of the most stressful experiences of any purchase. I am pleased to say that our recent purchase of a new Mazda3 at Orange Motors was smooth, professional and with no stress! The paper work was a breeze. Nagie gave us a great introduction to the vehicles instruments, and we were off!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donald. Thank you for leaving us a review about your recent purchase. We are sure you are going to love your New Mazda. Nagie is a great guy and he and the dealership appreciate you giving us the opportunity to work with you. All our very best!


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  • Ordering Parts

    I recently had a automatic transmission fluid leak on my 2009 Mazda 6, and the part I needed for repair was only available for the dealership. I c...

    Dealer Response

    Christopher, Terribly sorry to hear about the situation. I fear there may have been some confusion or communication gap with the parts staff on th...


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    I recently had a automatic transmission fluid leak on my 2009 Mazda 6, and the part I needed for repair was only available for the dealership. I called Orange Motors on Wednesday, November 25 and I was informed the part would need to be ordered. So they placed the order and told me it would most likely be in Monday, November 30. Monday passed and I received no call, so I decided to call them on Tuesday. They informed me the part should be in Wednesday, December 1. I waited and received no call, so I decided to call again today, Thursday, December 3. I asked if they had received the part and the man from the parts department told me they had received it. Seconds later, the story changed and he informed me it was on backorder. I get the feeling the part was ordered and received, but used for repairs on someone else's vehicle because the dealership stood to make more money on the labor, than simply selling me the part. If the part was on back order, it would have been a responsible decision of the parts department to give me a call. Now I'm stuck filling my transmission fluid on a daily basis until I find the part somewhere else. Very poor customer service!

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Christopher, Terribly sorry to hear about the situation. I fear there may have been some confusion or communication gap with the parts staff on this. Please feel free to contact our parts manager to discuss how we can make this situation right. Again we do apologize for any confusion.


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  • Such an easy process. Go see Felix Mazzone

    I just leased a new 2016 fusion. I was referred to Felix, and I was not disappointed. The process was the easiest I have ever been through. After ...

    Dealer Response

    Jeff, Thank you soo much for sharing your experience and for your business. Felix is a great guy and we really appreciate you giving him the oppor...


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    I just leased a new 2016 fusion. I was referred to Felix, and I was not disappointed. The process was the easiest I have ever been through. After I purchased the car, Felix took the time to go through the entire vehicle, showing me each and every switch, button and option. While I was waiting, another salesman helped me out, and the entire staff made sure to introduce themselves to me, and took me on a tour of the facility. I will definitely be back in a couple months when its time to trade in our other car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeff, Thank you soo much for sharing your experience and for your business. Felix is a great guy and we really appreciate you giving him the opportunity to work with you. We look forward to seeing you again!


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  • may buy

    I have been communicating extensively with Kevin Murrell of Orange Motors for the past week trying to put a good deal together. So far, he seems p...

    Dealer Response

    Kenneth, Thank you again for your business and all the time and effort you put into your shopping and research. All our best and we will be able t...


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    I have been communicating extensively with Kevin Murrell of Orange Motors for the past week trying to put a good deal together. So far, he seems patient, friendly, knowledgeable. If he gives me a good price on a trade in, I'm buying. Will update.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kenneth, Thank you again for your business and all the time and effort you put into your shopping and research. All our best and we will be able to help you again with a Camry!!


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  • orange motors albany ny

    i started shopping for a new f150 over 1 year ago i was in contact with Linda gross internet manger at orange motors the internet dept was very he...

    Dealer Response

    Bob, Thank you so mush for sharing your experience with us here at Orange. We are very glad to hear things worked out for you and that you had a ...


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    i started shopping for a new f150 over 1 year ago i was in contact with Linda gross internet manger at orange motors the internet dept was very helpful i finally decided to go to the dealer to test drive a 2015 f150 i was greeted buy bill hearley salesman at orange motors he was very friendly and had a lot of knowledge on the f150 he made it easy and the best truck buying experience me and my wife have had the staff are friendly in closing i give orange motors a 10 out of 10 if you are looking for a new or used truck or car get in contact with bill hearley thru orange motors internet dept you will not be disappointed they are great thanks

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bob, Thank you so mush for sharing your experience with us here at Orange. We are very glad to hear things worked out for you and that you had a good experience. Anything we can do for you, just let us know. All our very best and thank you for your business!


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