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Reviews

Average Ratings

4.8
254 lifetime reviews. Includes reviews of Audi Albany from DealerRater.com
  • Best experience I've ever had buying a car.

    This was by far the best car purchasing experience I've ever had. I bought an Audi A4 and the product speaks for it's self however, the customer s...


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    This was by far the best car purchasing experience I've ever had. I bought an Audi A4 and the product speaks for it's self however, the customer service is second to none. Talas Rogers was the sales associate that helped me and not only was he very pleasant but he also made the buying experience completely stress free. He did what he to make sure I was able to purchase the car I wanted. They have an awesome crew at Langan. I will definitely be back to purchase again.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Professional and Friendly
    March 22, 2017

    Purchased and financed an A7. Wonderful experience with sales person Scott Lewis - friendly, fun, thoughtful, and professional. Finance department...


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    Purchased and financed an A7. Wonderful experience with sales person Scott Lewis - friendly, fun, thoughtful, and professional. Finance department did a great job in efficiently and effectively securing financing.

    Does recommend this dealer

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  • Nick Rhoades
    March 21, 2017

    I recently purchased an A4 through Nick, he was very professional and very knowledgably on the car. I was pleased with my experience there and wou...


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    I recently purchased an A4 through Nick, he was very professional and very knowledgably on the car. I was pleased with my experience there and would recommend Audi Albany to others.

    Does recommend this dealer

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  • Nick rhodes
    March 2, 2017

    I just recently purchased a new Audi. Nick rhodes was my salesmen and was an absolute delight. I walked in unsure and left confident do to his pat...


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    I just recently purchased a new Audi. Nick rhodes was my salesmen and was an absolute delight. I walked in unsure and left confident do to his patience, kindness and help. He helped me every step of the way and reall took great care of me. I will be returning because of him. Thank you once again!!!

    Does recommend this dealer

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  • Smooth and professional
    March 1, 2017

    I recently purchased a CPO A4 from Audi Albany and had the pleasure to work with Scott Lewis. He's low-key and low-pressure while being extremely...


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    I recently purchased a CPO A4 from Audi Albany and had the pleasure to work with Scott Lewis. He's low-key and low-pressure while being extremely helpful and insightful. He knows cars, but isn't overbearing or intrusive. He uses his experience to your advantage. 5-stars.

    Does recommend this dealer

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  • A great experience
    March 1, 2017

    The overall buying experience was awesome. Nick Rhodes was of great help during the purchase of my vehicle. He was very knowledgeable of the produ...


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    The overall buying experience was awesome. Nick Rhodes was of great help during the purchase of my vehicle. He was very knowledgeable of the product and also very friendly. I will certainly being doing business with Nick and Audi Albany again!

    Does recommend this dealer

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  • Excellent dealership!
    February 26, 2017

    I recently made a purchase of an Audi SQ5 from Audi Albany. Usually the car buying experience is not pleasant with hidden fees, some stipulation, ...


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    I recently made a purchase of an Audi SQ5 from Audi Albany. Usually the car buying experience is not pleasant with hidden fees, some stipulation, or sales people filling up your inbox and voicemail as they pressure you to buy the car from them. Of the dozen-plus car buying experiences I have been a part of, Audi Albany at Latham was the best. As a long island resident, I was expecting the car buying experience to be more challenging given my location relative to the dealer???s, but I was pleasantly surprised when it turned out to be a very positive experience. Nick was extremely patient and answered all my questions truthfully and did additional research into things he wasn???t sure about rather than plugging me with any answer. The dealership went above-and-beyond to work with me and my schedule and provided me with documents detailing the service and ownership history of the car. Besides the friendly and positive customer service experience, I was impressed by the business side of things. There were no hidden fees. The rate I was told for my financing was the rate I signed when I went there. Every aspect of the contract and fees were broken down and explained to me prior to my visit so as to avoid any last minute surprises as I have had happen in the past with other dealerships. I highly recommend buying from Audi Albany and especially Nick Rhoades.

    Does recommend this dealer

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  • Excellent!! SQ5

    I recently made a purchase of a Audi SQ5 from Audi Albany. Usually the car buying experience is not pleasant with hidden fees, some stipulation, o...


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    I recently made a purchase of a Audi SQ5 from Audi Albany. Usually the car buying experience is not pleasant with hidden fees, some stipulation, or sales people filling up your inbox and voicemail as they pressure you to buy the car from them. Of the dozen-plus car buying experiences I have been a part of, Audi Albany at Latham was the best. As a long island resident, I was expecting the car buying experience to be more challenging given my location relative to the dealer’s, but I was pleasantly surprised when it turned out to be a very positive experience. Nick was extremely patient and answered all my questions truthfully and did additional research into things he wasn’t sure about rather than plugging me with any answer. The dealership went above-and-beyond to work with me and my schedule and provided me with documents detailing the service and ownership history of the car. Besides the friendly and positive customer service experience, I was impressed by the business side of things. There were no hidden fees. The rate I was told for my financing was the rate I signed when I went there. Every aspect of the contract and fees were broken down and explained to me prior to my visit so as to avoid any last minute surprises as I have had happen in the past with other dealerships. I highly recommend buying from Audi Albany and especially Nick Rhoades.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A+ Dealer!
    February 24, 2017

    Working with Langan Audi East was a pleasure. Rik is a straight shooter and a conscientious, hard worker. 100% recommended! I would definitely re...


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    Working with Langan Audi East was a pleasure. Rik is a straight shooter and a conscientious, hard worker. 100% recommended! I would definitely return to deal with them again.

    Does recommend this dealer

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  • An absolute pleasure to do business with!
    February 23, 2017

    Buying a vehicle always seems to be a daunting experience. However, with Nick Rhoades and his team, it turned out to be the exact opposite. It tur...


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    Buying a vehicle always seems to be a daunting experience. However, with Nick Rhoades and his team, it turned out to be the exact opposite. It turned out to be a truly wonderful experience. After chatting with Nick for a while he knew exactly what I was looking for and showed me a range of Audi A5's that fell within my criteria. One of them just called out to me so Nick sat me down inside this awesome vehicle while he went to get the garage plate. Off for a test drive we went. Yes, it was awesome! While I enjoyed myself, Nick educated me on Audi as a company and the evolution of the 2.0 liter motor and turbo, no sales pressure talk, just car talk. Feeling completely relaxed and combined with the amazing experience of the test drive, I was sold and told him, "Lets do this!". Back at the dealership he took me through the process step by step, explaining everything in detail so that I knew what I was signing for at each step. The process was entirely painless, which I must thank him and his team for. A truly amazing team. Thank you! But it did not end there. As I took possession of the car, the GM, Ric Woldring came out to congratulate me on my purchase. Something I have never experienced in all my other vehicle purchases. All I can say is, thank you for a great experience.

    Does recommend this dealer

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