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Reviews

Average Ratings

5.0
41 lifetime reviews.
  • Great Service

    I bought a G37x there a year ago and every time I return for service they take great care of me. They know my name and exactly what I need to have...


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    I bought a G37x there a year ago and every time I return for service they take great care of me. They know my name and exactly what I need to have done. Lisa in the service dept. is great. I will get my next Infiniti from Lia Infiniti.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding Service

    Lisa Dugan is the consummate service advisor She always goes out of her way to treat you like you are the most important customer they have. An...


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    Lisa Dugan is the consummate service advisor She always goes out of her way to treat you like you are the most important customer they have. Any issue I have had she has always takes care of, whether it's routine service or lobbying on my behalf regarding the warranty on my chrome wheels. She was a major factor in me just leasing my second Infiniti. Unfortunately for her, I don't call anyone else in service. Lisa is my go to girl!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Dealer responsible to customer

    Lisa Dugan has kept my car on the road for 10 yrs. Lisa would tell me what the Car needs and get my approval before the work is done. I have tru...

    Dealer Response

    Thanks for the 5-star rating, Charlie! It's wonderful to hear that Lisa has been so helpful and accommodating, and always makes sure that your que...


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    Lisa Dugan has kept my car on the road for 10 yrs. Lisa would tell me what the Car needs and get my approval before the work is done. I have trusted my car to Lia Infiniti and have not been disappointed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star rating, Charlie! It's wonderful to hear that Lisa has been so helpful and accommodating, and always makes sure that your questions and concerns are addressed. We're glad you are so confident in the customer care that she extends to you, and we appreciate your business! We look forward to working with you again in the future. Regards, Lia Infiniti


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  • Review for Lisa Dugan at Lia Infinity

    Lisa Dugan at Lia infinity has coordinated the service of my infinity G35. I brought my car for inspection, and Lisa was very courteous to guide m...

    Dealer Response

    Thanks for the great feedback, Trifon! We're pleased to hear that Lisa was so helpful and attentive, and made sure that you were well accommodated...


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    Lisa Dugan at Lia infinity has coordinated the service of my infinity G35. I brought my car for inspection, and Lisa was very courteous to guide me through the points of inspection and pointed out to me that although the car battery passed the test, it was very weak and near the end of its life, so I decided to replace it. Lisa went through all the items of inspection to explain the results of the evaluation. Since I walked in for the service without a appointment, Lisa tried to fit me into the very busy schedule, and was successful to get me through the service in less than an hour. I have dealt with Lisa in the past, and always chose her as my service advisor, for her highly professional demeanor and guidance. Trifon Laskaris

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback, Trifon! We're pleased to hear that Lisa was so helpful and attentive, and made sure that you were well accommodated during your recent service visit. It's wonderful to know that she was quick and efficient, and that you got your car back in great shape! We appreciate your business and look forward to working with you again in the future. Regards, Lia Infiniti


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  • Great dealership!

    I have purchased 6 vehicles from Lia Infiniti. Lisa Dugan is always very pleasant as is all their staff. Recommended.

    Dealer Response

    Thanks for the 5-star rating, AudioArchist! We're happy to hear that you have had such great experiences with us, and that Lisa has made you feel ...


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    I have purchased 6 vehicles from Lia Infiniti. Lisa Dugan is always very pleasant as is all their staff. Recommended.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star rating, AudioArchist! We're happy to hear that you have had such great experiences with us, and that Lisa has made you feel so confident and at ease each time you've come in. We appreciate your business and look forward to working with you again in the future. Regards, Lia Infiniti


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  • Amazing service! Won't go anywhere else!

    I have a Nissan Rogue it I have my car serviced at Lia Infiniti. Reason being...great service and AMAZING customer service by Lisa Dugan! She's a...

    Dealer Response

    Thanks Leah! It's wonderful to hear that Lisa has made your service experiences so pleasant, and makes you feel so confident in the work that is d...


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    I have a Nissan Rogue it I have my car serviced at Lia Infiniti. Reason being...great service and AMAZING customer service by Lisa Dugan! She's always helpful and accommodating and a pleasure to work with. I always know I'm getting the best service when I work with Lisa. Thanks to the service dept I am strongly considering purchasing an Infiniti from Lia in the future. Finding a reliable service dept is very difficult these days and I'm thankful that I've such positive experiences at Lia (primarily with Lisa!)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks Leah! It's wonderful to hear that Lisa has made your service experiences so pleasant, and makes you feel so confident in the work that is done on your vehicle. We appreciate your business and look forward to working with you again in the future. Regards, Lia Infiniti


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  • Great service!

    Lisa Dugan is my service rep and she does a great job. I have been very satisfied with the service at Lia Infiniti!

    Dealer Response

    Thanks Bigal! We're pleased to hear that Lisa has extended such excellent customer care to you, and we appreciate your business. We look forward t...


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    Lisa Dugan is my service rep and she does a great job. I have been very satisfied with the service at Lia Infiniti!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks Bigal! We're pleased to hear that Lisa has extended such excellent customer care to you, and we appreciate your business. We look forward to working with you again in the future. Regards, Lia Infiniti


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  • service review

    Johnathan Hayes was so helpful and provided excellent service !!!

    Dealer Response

    Thanks for the 5-star rating, Michelle! We're happy to hear that Johnathan was so helpful and accommodated, and that you had a pleasant experience...


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    Johnathan Hayes was so helpful and provided excellent service !!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the 5-star rating, Michelle! We're happy to hear that Johnathan was so helpful and accommodated, and that you had a pleasant experience from start to finish. We appreciate your business and hope to work with you again in the future. Regards, Lia Infiniti


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  • QX60 experience

    It was a nice experience buying my new Infiniti QX60 from Lia Infiniti as replacement to my Honda Pilot Touring 2013. There's a lot to choose from...

    Dealer Response

    Thanks Froilan! We're so pleased to hear that Tim was so helpful and accommodating, and made sure that you were so well informed throughout your c...


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    It was a nice experience buying my new Infiniti QX60 from Lia Infiniti as replacement to my Honda Pilot Touring 2013. There's a lot to choose from but I preferred the QX 60 because it gives me enough space for my wife and 3 kids. Most of all, I need not worry about our safety because the QX60 has it all. Thanks to Timothy Naccarato for accommodating us during our visit. A very friendly, approachable and knowledgeable staff. Now my family is enjoying our new Infiniti QX60. You must get one too....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Froilan! We're so pleased to hear that Tim was so helpful and accommodating, and made sure that you were so well informed throughout your car buying experience. It's wonderful to know that he made sure all of your needs and expectations were met, and that you felt confident with your purchase. We're glad you're enjoying your new QX60 wand we hope to work with you again in the future! Regards, Lia Infiniti


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  • Matt Zampella

    Couldn't be happier with the entire process of leasing my new QX30. Everyone was informed, courteous and eager to please. Highly recommend Lia I...

    Dealer Response

    Thanks for the 5-star rating, Paul! We're happy to hear that you had such a pleasant car buying experience, and that you were so well accommodated...


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    Couldn't be happier with the entire process of leasing my new QX30. Everyone was informed, courteous and eager to please. Highly recommend Lia Infiniti!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star rating, Paul! We're happy to hear that you had such a pleasant car buying experience, and that you were so well accommodated. We appreciate your business and hope you're enjoying your new car! Regards, Lia Infiniti


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