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Reviews

Average Ratings

5.0
45 lifetime reviews.
  • Great Service

    I bought a G37x there a year ago and every time I return for service they take great care of me. They know my name and exactly what I need to have...


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    I bought a G37x there a year ago and every time I return for service they take great care of me. They know my name and exactly what I need to have done. Lisa in the service dept. is great. I will get my next Infiniti from Lia Infiniti.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Vince Marinucci

    I have frequent and regular service on my 2013 M37X and 2014 QX50. Sales and Service is always excellent. Lisa Dugan knows my name and address a...

    Dealer Response

    Thanks for the great feedback, Vince! We're happy to hear that you had such pleasant experiences with us, and that he has made sure all of your ne...


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    I have frequent and regular service on my 2013 M37X and 2014 QX50. Sales and Service is always excellent. Lisa Dugan knows my name and address all services with great knowledge, experience and expertise. Always a pleasure to work with sales and service department

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback, Vince! We're happy to hear that you had such pleasant experiences with us, and that he has made sure all of your needs and expectations are met. We appreciate your business and look forward to working with you again in the future. Regards, Lia Infiniti


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  • Experiance at Lia in Malta has been excellent. Mys

    Internet Sales consultant ( Brittany) was very responsive with answers to questions & attentive to what kind of vehicle i was looking for. I will ...

    Dealer Response

    Thanks Earm! We're happy to hear that Brittany was so helpful and accommodating, and that he made sure all of your questions and concerns were add...


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    Internet Sales consultant ( Brittany) was very responsive with answers to questions & attentive to what kind of vehicle i was looking for. I will be visiting dealership to see how all plays out.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks Earm! We're happy to hear that Brittany was so helpful and accommodating, and that he made sure all of your questions and concerns were addressed. We appreciate your business and hope to work with you again in the future. Regards, Lia Infiniti


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  • Impeccable service

    Lia Infiniti is simply the best car servicing operation I have encountered in nearly 3 decades of car ownership. Responsive, helpful, honest and A...

    Dealer Response

    Thanks for the great feedback, DokterDoug! We're happy to hear that you have had such excellent experiences with us, and that you always feel well...


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    Lia Infiniti is simply the best car servicing operation I have encountered in nearly 3 decades of car ownership. Responsive, helpful, honest and ALWAYS willing to back up their work, there is literally nothing bad I could say, and too many exemplary things to say given the word limit of this review. I would recommend them to anyone in the area for anything from routine maintenance to serious repair. Thank you, Lia Infiniti!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the great feedback, DokterDoug! We're happy to hear that you have had such excellent experiences with us, and that you always feel well accommodated and at ease each time you come in. It's wonderful to know to know that you feel confident in the work that is done on your vehicles, and we appreciate your business! We look forward to working with you again in the future. Regards, Lia Infiniti


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  • Great Buying Experience

    I recently bought a new Q60 Infiniti at LIA. As part of the purchasing process, Jonathan Hayes explained the loan I had chosen as well as the cont...

    Dealer Response

    Thanks Rosemary! We're happy to hear that Jonathan was so helpful and informative, and made sure all of your needs and expectations were met. It's...


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    I recently bought a new Q60 Infiniti at LIA. As part of the purchasing process, Jonathan Hayes explained the loan I had chosen as well as the contract maintainence options available to me. He was friendly, personable and did an excellent job in explaining the process as well as answering all of my questions. Jonathan is very knowledgeable about his job and made my new car buying a pleasant experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Rosemary! We're happy to hear that Jonathan was so helpful and informative, and made sure all of your needs and expectations were met. It's wonderful to know that you felt confident in your purchase, and that he made sure you were well acquainted with your new car. We appreciate your business, and hope to work with you again in the future. Regards, Lia Infiniti


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  • Outstanding Service

    Lisa Dugan is the consummate service advisor She always goes out of her way to treat you like you are the most important customer they have. An...

    Dealer Response

    Thanks Lefty! It's wonderful to hear that Lisa continues to take such great care of your and your vehicle, and makes you feel so confident in the ...


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    Lisa Dugan is the consummate service advisor She always goes out of her way to treat you like you are the most important customer they have. Any issue I have had she has always takes care of, whether it's routine service or lobbying on my behalf regarding the warranty on my chrome wheels. She was a major factor in me just leasing my second Infiniti. Unfortunately for her, I don't call anyone else in service. Lisa is my go to girl!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks Lefty! It's wonderful to hear that Lisa continues to take such great care of your and your vehicle, and makes you feel so confident in the work that is performed. We're glad that all of your needs and expectations are always met, and we appreciate your business! We look forward to working with you again in the future. Regards, Lia Infiniti


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  • Dealer responsible to customer

    Lisa Dugan has kept my car on the road for 10 yrs. Lisa would tell me what the Car needs and get my approval before the work is done. I have tru...

    Dealer Response

    Thanks for the 5-star rating, Charlie! It's wonderful to hear that Lisa has been so helpful and accommodating, and always makes sure that your que...


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    Lisa Dugan has kept my car on the road for 10 yrs. Lisa would tell me what the Car needs and get my approval before the work is done. I have trusted my car to Lia Infiniti and have not been disappointed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star rating, Charlie! It's wonderful to hear that Lisa has been so helpful and accommodating, and always makes sure that your questions and concerns are addressed. We're glad you are so confident in the customer care that she extends to you, and we appreciate your business! We look forward to working with you again in the future. Regards, Lia Infiniti


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  • Review for Lisa Dugan at Lia Infinity

    Lisa Dugan at Lia infinity has coordinated the service of my infinity G35. I brought my car for inspection, and Lisa was very courteous to guide m...

    Dealer Response

    Thanks for the great feedback, Trifon! We're pleased to hear that Lisa was so helpful and attentive, and made sure that you were well accommodated...


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    Lisa Dugan at Lia infinity has coordinated the service of my infinity G35. I brought my car for inspection, and Lisa was very courteous to guide me through the points of inspection and pointed out to me that although the car battery passed the test, it was very weak and near the end of its life, so I decided to replace it. Lisa went through all the items of inspection to explain the results of the evaluation. Since I walked in for the service without a appointment, Lisa tried to fit me into the very busy schedule, and was successful to get me through the service in less than an hour. I have dealt with Lisa in the past, and always chose her as my service advisor, for her highly professional demeanor and guidance. Trifon Laskaris

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback, Trifon! We're pleased to hear that Lisa was so helpful and attentive, and made sure that you were well accommodated during your recent service visit. It's wonderful to know that she was quick and efficient, and that you got your car back in great shape! We appreciate your business and look forward to working with you again in the future. Regards, Lia Infiniti


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  • Great dealership!

    I have purchased 6 vehicles from Lia Infiniti. Lisa Dugan is always very pleasant as is all their staff. Recommended.

    Dealer Response

    Thanks for the 5-star rating, AudioArchist! We're happy to hear that you have had such great experiences with us, and that Lisa has made you feel ...


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    I have purchased 6 vehicles from Lia Infiniti. Lisa Dugan is always very pleasant as is all their staff. Recommended.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star rating, AudioArchist! We're happy to hear that you have had such great experiences with us, and that Lisa has made you feel so confident and at ease each time you've come in. We appreciate your business and look forward to working with you again in the future. Regards, Lia Infiniti


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  • Amazing service! Won't go anywhere else!

    I have a Nissan Rogue it I have my car serviced at Lia Infiniti. Reason being...great service and AMAZING customer service by Lisa Dugan! She's a...

    Dealer Response

    Thanks Leah! It's wonderful to hear that Lisa has made your service experiences so pleasant, and makes you feel so confident in the work that is d...


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    I have a Nissan Rogue it I have my car serviced at Lia Infiniti. Reason being...great service and AMAZING customer service by Lisa Dugan! She's always helpful and accommodating and a pleasure to work with. I always know I'm getting the best service when I work with Lisa. Thanks to the service dept I am strongly considering purchasing an Infiniti from Lia in the future. Finding a reliable service dept is very difficult these days and I'm thankful that I've such positive experiences at Lia (primarily with Lisa!)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks Leah! It's wonderful to hear that Lisa has made your service experiences so pleasant, and makes you feel so confident in the work that is done on your vehicle. We appreciate your business and look forward to working with you again in the future. Regards, Lia Infiniti


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