Latham Ford

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
106 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 7, 2020

    My wife test drove a vehicle and filled out paperwork to purchase said vehicle. She waited for over a month for the vehicle to clear. Finally when we called... to check the status the sales associate informed her that they can’t get the title and she cannot have the vehicle. Don’t buy a car from this dealership. Management sucks and the sales associates have no clue.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    June 3, 2018

    All personnel encountered at this dealership performed in a very professional and friendly manner

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Arthur, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist... you! Safe travels!

  • April 7, 2015

    Bought my first New Ford Focus from Latham Ford in 2010. The Sales department and the Service department has been consistently Friendly, Efficient and... Courteous throughout my 5 years as a Focus owner! LOVED my Focus and everyone at Latham Ford made my car maintenance visits painless!! That said, I returned to Latham Ford and bought a 2015 Ford Focus and again the level of service from Jesse, my Online sales contact, who was consistent in sending me updates, to Chris, Sales Agent, who was extremely knowledgeable and sold me the car, to Matt in Financing who made it all come together, was amazing. I would recommend Latham Ford to anyone interested in Great service and a great reliable vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 27, 2018

    Good Service. Prompt and friendly. Service deparment remembers previous customers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 15, 2017

    Always use Latham Ford for my regular oil chnge, tire rotation , etc with my The Works coupon and wait for the service to be completed. Timely completion... and nice personnel for assistance . Also bought my Explorer at Latham Ford , great vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 15, 2017

    Always use Latham Ford for my regular oil chnge, tire rotation , etc with my The Works coupon and wait for the service to be completed. Timely completion... and nice personnel for assistance . Also bought my Explorer at Latham Ford , great vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 15, 2017

    Always use Latham Ford for my regular oil chnge, tire rotation , etc with my The Works coupon and wait for the service to be completed. Timely completion... and nice personnel for assistance . Also bought my Explorer at Latham Ford , great vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Arnski, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you!... Safe travels!

  • 5.0 out of 5
    November 14, 2017

    Always great both sale and service. I have bought 6 cars over the past 7 years and they are always great.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your continued business over the years, William! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    November 2, 2017

    The Service staff at Latham Ford is very helpful and professional. They listen to my concerns and treat me respectfully. I highly recommend Latham Ford... for service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 24, 2017

    Once again, I am totally satisfied with the service I received at Latham Ford.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Leonard, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take car...e!

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