Orchard Chrysler-Dodge-Jeep-RAM

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Reviews

Average Ratings

4.8
327 lifetime reviews.
  • Great Service by Salesman and Dealer Manager

    Over all great service, I had a pleasure to come on deal with both manager and the salesman and I was very happy and I recommend this dealer to al...


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    Over all great service, I had a pleasure to come on deal with both manager and the salesman and I was very happy and I recommend this dealer to all of my friends

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jeep Grand Cherokee

    Very satisfied and impressed by the great quality of customer service offered by the dealership employee, Ken Desjardin. Ken went above and beyond...


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    Very satisfied and impressed by the great quality of customer service offered by the dealership employee, Ken Desjardin. Ken went above and beyond in trying to help us find the car we were looking for and he truly fulfilled our desire of car preference. He also took a considerate amount of time to explain to us all the information we needed in leasing the vehicle, answered all the questions and clarified any ambiguities that we had. Moreover, this continuous, caring and great customer service provided by Ken Desjardin has been experienced in our past car sales. We are truly thankful for the service! Eva & Michael.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • DON'T WASTE TIME THEY OFFER LESS THAN NADA GUIDE

    My son find a 2016 Dodge Charger R/T Scat Pack Plum Crazy Purple with 8,000 miles on it that he thought he may want to trade his 2011 Charger R/T...


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    My son find a 2016 Dodge Charger R/T Scat Pack Plum Crazy Purple with 8,000 miles on it that he thought he may want to trade his 2011 Charger R/T Plus for. Well I connected the Dealer and spoke with a Salesman on April 3,2017 ask a few question about the car of interest . He answered my question so I told him that we'ed see him on Saturday April 8, 2017 which we did. Everything started off very well the dealers was nice and clean . So my son and I strolled around the used dealers lot waiting on his car to be appraised. Looking over the car he'd had in mind. Then bottom fell out the appraisal came back. Keep in mind he bought 48,400 in Sept. 2016 cash 21,000. Car was not driven in the winter months. No money is owed on his 2011 Red Dodge Charger R/T Plus with 5.7 Hemi (SPOTLESS ) 54250 miles with every option red and black interior, sun roof, rain sensors wipers , heated and cooled cup holders, navigation , backup camera, A updated complete Corsa Exhaust system STILL WITH 100,000.00 WARRANTY on the car and much much more. The one thing that we noticed that all of the used cars, suv's and trucks had N.A.D.A. Guide line pricing sheets on the dash of each unit. WELL THAT WAS JUST FOR SHOW ! THEY WANT TO MAKES YOU FEEL LIKE YOUR GETTING SUCH GREAT DEAL FROM THEM. Well the salesmen came back with offer. They were not offering the Clean Trade-In Price 17,975.00 (NOPE) He was not offered the Average Trade-In Price 16,775.00 (NOPE) AND THEY DID NOT OFFER HIM EVEN THE ROUGH- Trade - In Price 15,325 . THEY OFFEREd HIM THE LOW LOW PRICE OF 13000,00 WE WERE FLOORED AND SPEECHLESS. SO WITH THAT BEING SAID . THE NADA GUIDE BOOK, KELLY'S BLACK BOOK OR EDMUNDS APPRAISAL BOOK DOESN'T MATTER TO THEM. THEY WANTED US TO CALL BACK ON April 10, 2017 TO SEE IF THEY COULD GIVE US A BETTER PRICE ON HIS TRADE IN. WHAT A JOKE !! I WOULD NOT BUY A LUG NUT FROM THIS DEALER, I ALSO WOULD NOT RECOMMEND THEM TO YOU OR ANYONE WHO IN THE MARKET FOR A NEW OR USED VEHICLE THAT HAS TO WORK FOR A LIVING. THERE ARE PLENTY OF OTHER CARS WHICH ARE BUILT EVERYDAY. AND THERE ARE PLENTY OF OTHER DEALERS WHO WOLD LOVE YOUR BUSINESS. SO PLEASE BEWARE UNLESS YOU DON"T CARE ABOUT YOUR MONEY. BECAUSE ORCHARD Chrysler Dodge Jeep Ram DOES NOT !!!!!!!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Bought Used Truck - Very Satisified

    Knew what I was looking for when I went into the dealership. Sent an email when I was on the way and had a sales person before I arrived. Rich w...


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    Knew what I was looking for when I went into the dealership. Sent an email when I was on the way and had a sales person before I arrived. Rich was helpful with working with me with getting the most for my trade in and getting the best price for my truck. This is the second used vehicle we have bought from Orchard and will definitely consider them when I need another vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • My terrific experience

    By far one of the best purchasing experiences I've ever had! Everyone was friendly and helpful and made me feel like I was their most important cu...


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    By far one of the best purchasing experiences I've ever had! Everyone was friendly and helpful and made me feel like I was their most important customer. I drove an hour to this dealership when I saw they had a car online that I was interested in. Previous dealerships I had been to were very aggressive, telling me I needed to buy this car today even when it's not what I was looking for. At Orchard, I felt comfortable with no pressure to leave with anything I wasn't 100% satisfied with. They were kind enough to deliver the car I drove there with all the way back to my house the next day, and upon arrival even delivered an apple pie to say thank you with. The entire experience was comfortable, reassuring, and easy. I highly recommend Orchard to anyone interested in either a new or preowned vehicle, as they will not be disappointed!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Review from Larry Blumke

    I have been going to Orchard Dealer for 8 years to lease my vehicle. Brett Amesa does a great job showing the vechiles and explaining the financin...


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    I have been going to Orchard Dealer for 8 years to lease my vehicle. Brett Amesa does a great job showing the vechiles and explaining the financing. It is a pleasure to deal with him

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • awesome!

    All I can say is AWESOME! The whole process was so easy because of Richard Cook, he was a very kind and no pressure sales person. He helped us eve...


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    All I can say is AWESOME! The whole process was so easy because of Richard Cook, he was a very kind and no pressure sales person. He helped us every step of the way through buying our truck. We traveled over an hour to see the vehicle, Rich had great communications with my husband before we got there and then after we had decided he worked with me to get everything set for a swift purchase, all the paperwork was exactly what we discussed on the phone and we had no surprises and just an overall outstanding experience. Anyone looking for a used car/truck you have to go see Rich at Orchard!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Used vehicle purchase - Mike Saigh

    Purchased a 2004 Impala (92000 miles) Being familiar with some of the potential problems with this particular vehicle I was surprised to learn th...


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    Purchased a 2004 Impala (92000 miles) Being familiar with some of the potential problems with this particular vehicle I was surprised to learn that several problems had been diagnosed and repaired before the car was put up for sale. An additional problem was discovered when we stopped in to pay for the vehicle and our sales person Mike Saigh took care of it before we drove it home. I was truly impressed and would highly recommend CDJ.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience!!

    This is my second time purchasing a vehicle from this dealership and have had great experiences both times. They give you top dollar for your trad...


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    This is my second time purchasing a vehicle from this dealership and have had great experiences both times. They give you top dollar for your trade in and are willing to work with you on the prices for your new vehicle. They always make sure you walk out of their dealership a happy customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Customer Service!

    Orchard Chrysler customer service is excellent. So friendly with a small town feel. We bought a used camero for our son and they gave us a ribbo...


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    Orchard Chrysler customer service is excellent. So friendly with a small town feel. We bought a used camero for our son and they gave us a ribbon and seemed just excited as we were. I would highly recommend this honest and dependable dealership. Phill was amazing and Mike was great too. They even invited us back for touch ups and buffing in the spring. Great team!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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