Reviews

Average Ratings

4.7
32 lifetime reviews.
  • Excellent car buying experience

    Chad Stevenson really made this deal happen for us. He answered all our questions and returned calls very quickly. We drove 3 hours , hoping the...


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    Chad Stevenson really made this deal happen for us. He answered all our questions and returned calls very quickly. We drove 3 hours , hoping the deal we made over the phone would still be the deal when we got there...It was! Jay(I cant remember his last name) helped expedite the paper work to complete the deal. We drove back home in a totally AWESOME new Dodge Challenger, wondering why this deal went so smooth. Must be the dealership and the players. Good Job everyone!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A/C Repair

    I will be returning tomorrow for the job to be finished.

    Dealer Response

    Hi Paul, Thank you for the 5 stars and if there is anything you will need while you are in today, please let us know. Again Thank you for the 5 st...


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    I will be returning tomorrow for the job to be finished.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Paul, Thank you for the 5 stars and if there is anything you will need while you are in today, please let us know. Again Thank you for the 5 stars.


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  • Fantastic service, great process

    Great service, communication. Chad was very helpful. did a nationwide internet search for the vehicle we wanted, spoke with many salespeople...man...

    Dealer Response

    Hi Bobbi, Thank you for the kind words and I will pass it on to Chad. If you need anything please let Chad know. Again Thank you and Enjoy!!!


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    Great service, communication. Chad was very helpful. did a nationwide internet search for the vehicle we wanted, spoke with many salespeople...many pushy, rude, not attentive...Chad answered all our questions, replied promptly, offered great customer service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Bobbi, Thank you for the kind words and I will pass it on to Chad. If you need anything please let Chad know. Again Thank you and Enjoy!!!


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  • GREAT SERVICE, above and beyond!

    we worked with Chad through email and the internet, he had our car selection delivered to us in MN great communication, no hassles

    Dealer Response

    Hi Bobbi K. Thank you for the kind words and entrusting your vehicle buying process to Jensen Ford Chrysler and Chad Stevenson. We appreciate it a...


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    we worked with Chad through email and the internet, he had our car selection delivered to us in MN great communication, no hassles

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Bobbi K. Thank you for the kind words and entrusting your vehicle buying process to Jensen Ford Chrysler and Chad Stevenson. We appreciate it and hope you Enjoy!!!


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  • Best car buying experience hands down.

    Go see Chad Stevenson!!!! It was so easy. These guys work with your budget and never push you into something you don't want or need. Great experie...

    Dealer Response

    Great to hear it Iowa Chris and will pass on to Chad. If you need anything in the future please let Chad know and Enjoy!!


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    Go see Chad Stevenson!!!! It was so easy. These guys work with your budget and never push you into something you don't want or need. Great experience, I will be buying my next car with them regardless of where I live at that time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Great to hear it Iowa Chris and will pass on to Chad. If you need anything in the future please let Chad know and Enjoy!!


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  • Service at Jensen auto

    I had an appointment for an oil change and tire rotation first thing in the morning. Was checked in promptly by the service advisor. Waiting room,...

    Dealer Response

    Thank you Tanya for the kind words about your service experience, we appreciate your business and if there is anything you need next time during y...


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    I had an appointment for an oil change and tire rotation first thing in the morning. Was checked in promptly by the service advisor. Waiting room, as always, was clean and refreshments were stocked. everyone who came by was friendly during my wait. Service advisor went thru the inspection sheet throughly and answered any questions I had concerning my vehicle

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Tanya for the kind words about your service experience, we appreciate your business and if there is anything you need next time during your visit please let anyone of us know. Again thank you !


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  • Quality Service

    The staff at Jensen of Le Mars, IA were very friendly and professional in helping me purchase a vehicle. They made sure that I understood every de...

    Dealer Response

    Thank you Raleigh for the 5 stars and we really appreciate your business, if there is anything you need please let you salesperson know. Again tha...


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    The staff at Jensen of Le Mars, IA were very friendly and professional in helping me purchase a vehicle. They made sure that I understood every detail of the transaction throughout and listened to every concern and answered every question. I am very pleased with their services, as well as commitment to providing quality vehicles and customer service. I highly recommend them to anyone and everyone in the area that are looking to purchase a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Raleigh for the 5 stars and we really appreciate your business, if there is anything you need please let you salesperson know. Again thank you and Enjoy!!


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  • Fair and honest

    Great we have shopped with le mars ford many times. They are fair and honest company.

    Dealer Response

    Thank you Roger for the kind words and 5 star review. We appreciate your continued business. Again Thank you !!!


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    Great we have shopped with le mars ford many times. They are fair and honest company.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Roger for the kind words and 5 star review. We appreciate your continued business. Again Thank you !!!


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  • Very pleased

    Did a awesome job, on time for appointment and for the length of time also

    Dealer Response

    Great to hear and thank you for the 5 star review. We will pass on the positive comments to the service department. Again Thank you and Please let...


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    Did a awesome job, on time for appointment and for the length of time also

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear and thank you for the 5 star review. We will pass on the positive comments to the service department. Again Thank you and Please let us know if we can do anything for you.


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  • Ford Focus purchase

    I only wish I would get accurate amount of time needed. I stayed because I was told 45 minutes, however it was 1 1/2 hours.

    Dealer Response

    Hi Tanya, I am sorry for the extra amount of time it took for your service work, I have passed this on to all upper management and we definitely w...


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    I only wish I would get accurate amount of time needed. I stayed because I was told 45 minutes, however it was 1 1/2 hours.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tanya, I am sorry for the extra amount of time it took for your service work, I have passed this on to all upper management and we definitely will address it. Thank you for your feedback and please know that we take each and every review serious and appreciate you taking the time to do so. Again, Thank you and we are working to fix the issue.


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