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Barber Ford Inc

(714 reviews)
Visit Barber Ford Inc
Sales hours: 8:30am to 1:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:00pm
Tuesday 8:30am–5:30pm 7:30am–5:00pm
Wednesday 8:30am–5:30pm 7:30am–5:00pm
Thursday 8:30am–8:00pm 7:30am–8:00pm
Friday 8:30am–5:30pm 7:30am–5:00pm
Saturday 8:30am–1:00pm Closed
Sunday Closed Closed
New (616) 499-3090 (616) 499-3090
Used (616) 499-3961 (616) 499-3961
Service (616) 499-3964 (616) 499-3964

Reviews

(714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barber Ford Inc from DealerRater.

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Poor service

I recommend you stay far away from this dealership as possible.. Bought a used car and they said there was nothing wrong with it.. What lies they told.. Thats all they do there is lie..

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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F-150 Lease

First time leasing a vehicle from any dealer,Kyle answered all my questions and was very helpful showing me all the different models and their options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Love my new Flex!

Kyle was great to work with ! He was so knowledgeable about the Flex and was a tremendous help in ordering my new Flex. Kyle even came to our home on his day off to program the Flex to our garage door opener! We can’t believe how roomy the Flex is and how smooth it drives!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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New 2018 F150

Matt Bol was very helpful throughout the whole process of getting a new vehicle. He took care of everything with the process of the getting the vehicle. He made the whole process very pain free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Awesome new truck lease.

I leased a brand new F150 this week. My overall experience was awesome. Lindsey was extremely helpful. This was my best experience leasing a vehicle. Thank you very much. Both my wife and I love the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Explorer

Love my New Explorer!! Kyle was a great sales person to work with, super fun, outgoing and wasn’t at all pushy with the sale! I can’t thank him enough for taking time out of his days to help me out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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New truck purchase

I purchased a new F 150 this week. My overall experience was great, as usual. Pete was very helpful, patient, and made the purchase go seamlessly. I always felt that my needs were always a priority. Barber Ford is a very friendly place and I always feel welcome. We are greeted by name always and feel that we are important to their dealership. I believe we have built a long term relationship with them and they first, and foremost, want us to be satisfied both before and after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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AMAZING CUSTOMER SERVICE

They went out of their way to find the exact car my wife wanted. She wanted a (Used) Explorer. She wanted a certain color, with certain options. They are AMAZING!!! Thanks Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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First Vehicle Lease

This was a first time leasing. We worked with Kyle. We went in with what we wanted and also what we could reasonably manage cost-wise, and we left with a new EcoSport. Kyle took the time to show us all the features and made sure my wife was comfortable with the Sync functions. We feel confident moving forward through the life of the lease, that we will be taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ben Kleis is crazy sketchy.

Wow. The sketchiness of Barber Ford of Holland continues. After being blocked and my review being deleted, the salesman's mom and wife wrote reviews as if they were customers. Ben Kleis was the deceitful salesman I dealt with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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