Reviews
Poor service
I recommend you stay far away from this dealership as possible.. Bought a used car and they said there was nothing wrong with it.. What lies they told.. Thats all they do there is lie..
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
F-150 Lease
First time leasing a vehicle from any dealer,Kyle answered all my questions and was very helpful showing me all the different models and their options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my new Flex!
Kyle was great to work with ! He was so knowledgeable about the Flex and was a tremendous help in ordering my new Flex. Kyle even came to our home on his day off to program the Flex to our garage door opener! We can’t believe how roomy the Flex is and how smooth it drives!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New 2018 F150
Matt Bol was very helpful throughout the whole process of getting a new vehicle. He took care of everything with the process of the getting the vehicle. He made the whole process very pain free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome new truck lease.
I leased a brand new F150 this week. My overall experience was awesome. Lindsey was extremely helpful. This was my best experience leasing a vehicle. Thank you very much. Both my wife and I love the truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Explorer
Love my New Explorer!! Kyle was a great sales person to work with, super fun, outgoing and wasn’t at all pushy with the sale! I can’t thank him enough for taking time out of his days to help me out!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New truck purchase
I purchased a new F 150 this week. My overall experience was great, as usual. Pete was very helpful, patient, and made the purchase go seamlessly. I always felt that my needs were always a priority. Barber Ford is a very friendly place and I always feel welcome. We are greeted by name always and feel that we are important to their dealership. I believe we have built a long term relationship with them and they first, and foremost, want us to be satisfied both before and after the sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AMAZING CUSTOMER SERVICE
They went out of their way to find the exact car my wife wanted. She wanted a (Used) Explorer. She wanted a certain color, with certain options. They are AMAZING!!! Thanks Guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First Vehicle Lease
This was a first time leasing. We worked with Kyle. We went in with what we wanted and also what we could reasonably manage cost-wise, and we left with a new EcoSport. Kyle took the time to show us all the features and made sure my wife was comfortable with the Sync functions. We feel confident moving forward through the life of the lease, that we will be taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ben Kleis is crazy sketchy.
Wow. The sketchiness of Barber Ford of Holland continues. After being blocked and my review being deleted, the salesman's mom and wife wrote reviews as if they were customers. Ben Kleis was the deceitful salesman I dealt with.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
