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Reviews

4.3
Average based on 80 reviews.
  • Outstanding Service

    Quick professional service. A long time satisfied customer. From the original purchase and servicing over 3+ years I have always been 100% satisfied.


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    Quick professional service. A long time satisfied customer. From the original purchase and servicing over 3+ years I have always been 100% satisfied.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Worst service department ever

    I traded for a used vehicle and found out it had alignment issues. It was so bad the rear tires wore to the belt within 2,000 miles. The foglight ...


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    I traded for a used vehicle and found out it had alignment issues. It was so bad the rear tires wore to the belt within 2,000 miles. The foglight was glued in and stopped working right after i bought the vehicle. So i took it in to be fixed and received a run around for two weeks. They never answer their extensions, and never call back. When i finally got my vehicle back after over two painful weeks,when they only had to put two tires on and replace a foglight, the foglight was still not fixed.....and when i turned the vehicle on i had more warnings on the dash then when i took it in. So again it goes back to the dealership and again i get the run around for now over a week. There is poor communication between personel and they lie about everything. The only competent person on the property is the receptionist. Do not waste your time/money with this dealership go down the street to one of the other dealerships they will be much more friendly and helpful then Jim Ball.

    Does not recommend this dealer
    Did make a purchase
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  • The Worst Ever!!!

    I Traded a vehicle for a new Cadillac. Never paid off my trade. No one ever answers the phone, no one ever calls you back. Had to contact Cadillac...


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    I Traded a vehicle for a new Cadillac. Never paid off my trade. No one ever answers the phone, no one ever calls you back. Had to contact Cadillac and Attorney General to sort out trade pay off. (Still not sorted out after a month!) And they sold my trade, Without having Title to it. Do not buy from Jim Ball!!! If I could give them a worse rating then poor I would. Run, Run as fast as you can away.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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