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Reviews

Average Ratings

4.9
82 lifetime reviews.
  • friendly,dealership

    Fred Grande Ford is a small dealership with the most friendly sales people around.I have bought 1 fusion there then leased my 2nd one also , just ...

    Dealer Response

    Thanks for the great review. It means a lot to both Larry and me!


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    Fred Grande Ford is a small dealership with the most friendly sales people around.I have bought 1 fusion there then leased my 2nd one also , just took my aunt there to buy her new escape. Cindy is a wonderful sales woman,would rec-amend her to all. the service dept also very good. Larry the manager is wonderful to go see them for a good deal.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review. It means a lot to both Larry and me!


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  • Great Experience

    Sales person was very helpful and returned calls in a timely manner. Listened well to my wants and needs in a new vehicle and made every attempt t...


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    Sales person was very helpful and returned calls in a timely manner. Listened well to my wants and needs in a new vehicle and made every attempt to satisfy all of them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Great costumer care. Everything I asked for they did. No problems when I went to pick the car up and sign all my papers. They made it easy and sim...


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    Great costumer care. Everything I asked for they did. No problems when I went to pick the car up and sign all my papers. They made it easy and simple. Thanks Cindy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Customer satisfaction

    Very friendly, customer satisfaction oriented, knowledgeable on the vehicles being sold, very helpful in giving training on all vehicle systems


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    Very friendly, customer satisfaction oriented, knowledgeable on the vehicles being sold, very helpful in giving training on all vehicle systems

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Everything from start to finish was great. No pressure, friendly knowledgeable staff. They took the time to answer questions and, put me into the...


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    Everything from start to finish was great. No pressure, friendly knowledgeable staff. They took the time to answer questions and, put me into the truck i was looking for.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place to buy from.

    Very patient and work hard to get you the right car for your needs. Have always left with a vehicle that I could trust to be god. Everyone is very...


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    Very patient and work hard to get you the right car for your needs. Have always left with a vehicle that I could trust to be god. Everyone is very friendly and helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent service - caring and friendly atmosphere

    The dealership accommodated all our needs. We have dealt with Fred Grande through 6 automobiles - we wouldn't go anywhere else. THEY'RE 'FAMILY...


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    The dealership accommodated all our needs. We have dealt with Fred Grande through 6 automobiles - we wouldn't go anywhere else. THEY'RE 'FAMILY'. Service doesn't end once you purchase a car at Fred Grande Ford in Richmond, MI

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Taken care of quickly

    The waiting room has several magazines I'm interested in. I was promptly written up and car was taken to service bay w/o much of a wait. When a...


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    The waiting room has several magazines I'm interested in. I was promptly written up and car was taken to service bay w/o much of a wait. When a faulty shock was found Mike told me what needed to be done, how long it would take and scheduled a day to get it done promptly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • frendly

    Cody did not play any games . ( oh I'm sorry but I forgot this or that ) what he said is what I got


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    Cody did not play any games . ( oh I'm sorry but I forgot this or that ) what he said is what I got

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service and New Car Sales

    We liked everything about our experience leasing a new SUV from you guys. Cody was very friendly and knowledgeable. He was able to answer mine and...


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    We liked everything about our experience leasing a new SUV from you guys. Cody was very friendly and knowledgeable. He was able to answer mine and my wife's questions completely and honestly. The finance manager was the same way. I am very impressed with this dealership. I have also dealt with the Service Dept. and they have always been honest, helpful and efficient.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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