St. Clair Chevrolet Buick GMC

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
100 lifetime reviews.

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  • 1.0 out of 5
    April 10, 2021

    Took my car here for repair. Staff person who brought it out when done drove it with no mask on, no gloves, windows closed, and didn't wipe or disinfect... anything after. St. Clair County currently has the highest Covid rates in the country. This was irresponsible and dangerous. Wont be back.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Good afternoon I certainly wish that you would have put your contact information with your review as I could have reached out to you personally to dis...cuss this situation and try to rectify it for you. I can assure you that we have gone above and beyond to make sure that we are exceeding all of the COVID guidelines and have invested a great deal in resources, equipment and employee training to protect our customers and employees. I do apologize if an employee didn't for some reason meet our high standards and if you would send me your information I can get to the bottom of what happened to make sure it never happens again! Sincerely Dave Abou-Ganim General Manager

  • 5.0 out of 5
    December 17, 2020

    The people here are so friendly that it seems you?ve known all of your life! Their customer service is impeccable, as are the salesmen.. I am going to... Oder a cargo liner, and they offered to handle the process, they will install it for me! My new suv is the 2021 Blazer! They were able to find exactly what I wanted. I would highly recommend this dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're ...so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • March 27, 2017

    Best vehicle shopping experience in a long time. Eric D was very helpful and patient with me as my first choice in a vehicle wouldn't work for me. So... I had to keep searching - ended with a great vehicle that I love! He even gave me his cell phone number so I could annoy him with all my questions. Thank you St. Clair Chevy & Eric

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new purchase, Lori! It is reassuring to know Eric provided you with a great shopping experience. St. Clair Chevrolet Buick GMC...'s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear you are loving your car. Don't hesitate to call or stop in should you have any questions. Warm regards, Dave Abou-Ganim, General Manager

  • 4.0 out of 5
    December 10, 2020

    4800 repair..could not even wash it? All others looked washed... and no financing

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave feedback. We hope on your next visit, we can provide you with a five-star experience. Take care!

  • 5.0 out of 5
    October 29, 2020

    I drove from Detroit to East China which is nearly an hour drive. The process was smooth. I was able to get just what I wanted and more. Great experience!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we a...re more than happy to help!

  • 5.0 out of 5
    June 23, 2020

    John Lewis excellent at following up with his customers!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there! We're so happy we were able to help you out! We're looking forward to your next visit with us!

  • 5.0 out of 5
    February 21, 2020

    Recently, I purchased a large Fifth Wheel. My RV dealer said the 2020 GMC 2500 could work. So I went ahead and ordered the 2500. A week before it was... delivered to St. Clair GMC, I realized I should have ordered the 3500. Speaking with John Martin, our salesperson, he helped us find a 3500 nearby and did a dealer trade. I thought the 3500 would be a "hard ride" but it rides very similar to my F-150 and feels great.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to know we have been able to exceed your expectations and really help you out! We always want to hear back from our clients and we're gl...ad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a great day!

  • 5.0 out of 5
    February 4, 2020

    Courteous and prompt service from the start. 2 potential problems spotted during routine maintenance were explained patiently to me as well. Bonus- hot... coffee, donuts, comfortable seating and complimentary car wash!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you had a great experience with us. We truly appreciate your business and hope we can continue to be of service to you in the... future. Take care!

  • 1.0 out of 5
    October 17, 2019

    Please do your research before you go to this dealer. Non-caring attitude for the vehicle that you are purchasing. Depending on the salesperson you will... either have a decent experience or a horrible time. The management is completely unaware of the problems in sales and inventory. Please go somewhere that they actually care about and respect your business!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    To whom this may concern; I am at huge disadvantage regarding this post since this there is no contact information for you! I would certainly apprec...iate an opportunity to have an actual discussion regarding your comments since in our 20 plus years of business I have never heard anything that even resembles the concerns you have made here! Please feel free to contact me as this is very troublesome! Sincerely Dave Abou-Ganim General Manager

  • 2.0 out of 5
    October 2, 2019

    Requested them NOT to wash my vehicle because I just detailed it. Could not find my truck after service. They washed it. 2nd time happened.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for taking the time to leave us your honest feedback. We understand this is a frustrating miscommunication on our part and apologize. We... would like the opportunity to make this up to you. Please contact our manager at (810) 637-1546 so we can make your experience a positive one.

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