St. Clair Chevrolet Buick GMC

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
93 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 17, 2019

    Please do your research before you go to this dealer. Non-caring attitude for the vehicle that you are purchasing. Depending on the salesperson you will... either have a decent experience or a horrible time. The management is completely unaware of the problems in sales and inventory. Please go somewhere that they actually care about and respect your business!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    To whom this may concern; I am at huge disadvantage regarding this post since this there is no contact information for you! I would certainly apprec...iate an opportunity to have an actual discussion regarding your comments since in our 20 plus years of business I have never heard anything that even resembles the concerns you have made here! Please feel free to contact me as this is very troublesome! Sincerely Dave Abou-Ganim General Manager

  • 2.0 out of 5
    October 2, 2019

    Requested them NOT to wash my vehicle because I just detailed it. Could not find my truck after service. They washed it. 2nd time happened.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for taking the time to leave us your honest feedback. We understand this is a frustrating miscommunication on our part and apologize. We... would like the opportunity to make this up to you. Please contact our manager at (810) 637-1546 so we can make your experience a positive one.

  • March 27, 2017

    Best vehicle shopping experience in a long time. Eric D was very helpful and patient with me as my first choice in a vehicle wouldn't work for me. So... I had to keep searching - ended with a great vehicle that I love! He even gave me his cell phone number so I could annoy him with all my questions. Thank you St. Clair Chevy & Eric

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new purchase, Lori! It is reassuring to know Eric provided you with a great shopping experience. St. Clair Chevrolet Buick GMC...'s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear you are loving your car. Don't hesitate to call or stop in should you have any questions. Warm regards, Dave Abou-Ganim, General Manager

  • 5.0 out of 5
    February 25, 2019

    All good, no problems. Bought a few new vehicles from here and excellent overall

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your va...lued support!

  • 1.0 out of 5
    February 5, 2019

    bought a 2012 equinox 11 months ago and have had to bring it in the shop for the same problem 3 times! timing chain had to be replaced 3 minths after buying... it also had oil leak and is currently in the shop again.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 25, 2018

    I am accustomed to courteous, quality service from St. Clair Chevy, Buick and GMC, and they always deliver.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing St Clair Chevrolet Buick GMC and we hope to see you again soon!

  • 5.0 out of 5
    March 9, 2018

    Overall great experience We have been doing business with Ron Campbell for many years and he has never steered us wrong

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing St Clair Chevrolet Buick GMC and we hope to see... you again.

  • 5.0 out of 5
    April 17, 2017

    I got a quote for tires when I took my car in for an oil change. They noticed I would be needing tires soon. I didn't even ask!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us your positive review, Leslie. We do take pride in catering to our guests' automotive needs the best way we can. If you need a...nything else, please don't hesitate to let me know! Sincerely, Dave Abou-Ganim, General Manager

  • 5.0 out of 5
    April 17, 2017

    St. Clair Chevrolet makes working with a car dealership very easy. They take care of every aspect of the buying experience and make the cost & convenience... of servicing the vehicle a positive.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing about your visit with us, Dale! I am happy to hear that our team was able to provide you with the outstanding customer service w...e strive to deliver to each of our guests. I look forward to seeing you back again in the future. Take care! Sincerely, Dave Abou-Ganim, General Manager

  • 5.0 out of 5
    April 17, 2017

    Very courteous and service was promptly handled. Everyone is very helpful and friendly. I like that I receive a complimentary car wash every time that... my car is serviced.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the wonderful compliments, Mariol!! We couldn't be more pleased to hear ourselves described as friendly, courteous and helpful. ...We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Dave Abou-Ganim, General Manager

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