New 877-464-5305 877-464-5305
Service 877-575-6485 877-575-6485

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Reviews

Average Ratings

3.0
20 lifetime reviews.
  • 2007 Santa Fe

    They are amazing here. Vincent went above and beyond to get my boyfriend and I approved for a vehicle. He had a wide selection of vehicles lined u...

    Dealer Response

    Christine, Thank you so much!! I will be posting this review and sharing it with Vincent. We appreciate your feedback and look forward to seein...


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    They are amazing here. Vincent went above and beyond to get my boyfriend and I approved for a vehicle. He had a wide selection of vehicles lined up for us that were in our price range before we even showed up for our meeting. We drove off the lot happy and I love our Santa Fe more and more everyday. I can't wait to buy our next vehicle from them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Christine, Thank you so much!! I will be posting this review and sharing it with Vincent. We appreciate your feedback and look forward to seeing you at your first oil change.


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  • Worst Experience

    Make sure you ask for a detailed list of your costs. They will add in $1000 for Zeibart and not bother to tell you before . We only found out beca...

    Dealer Response

    Katie, Thank you for your feedback. We are sorry that your visit did not live up to both yours or our expectations. Could you please contact ou...


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    Make sure you ask for a detailed list of your costs. They will add in $1000 for Zeibart and not bother to tell you before . We only found out because we pressured them for an interest rate, which they didn't want to give us either. Out sales person got annoyed with us when we could come to an agreement on the price, and let us walk out without any negotiation. It was the worst experience at a dealership I've had.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Katie, Thank you for your feedback. We are sorry that your visit did not live up to both yours or our expectations. Could you please contact our General Manager, Tom Foster, at 585-394-3800 to be able to go over everything with you. Thank you.


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  • VISION HYUNDAI, CANANDAIGUA, NY

    THIS BEAUTIFUL FACILITY SERVES TO SHOWCASE THE GREAT SERVICE YOU'LL RECEIVE FROM EVERY DEPARTMENT. I HAVE BEEN PROUD TO HAVE PURCHASED 4-BEAUTIFUL...

    Dealer Response

    Paul H. Donovan, Thank You so much for the kind words! Ed Stebbins is one of our finest and really makes sure that each and every one of his custo...


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    THIS BEAUTIFUL FACILITY SERVES TO SHOWCASE THE GREAT SERVICE YOU'LL RECEIVE FROM EVERY DEPARTMENT. I HAVE BEEN PROUD TO HAVE PURCHASED 4-BEAUTIFUL HYUNDAI'S FROM ED STEBBINS A GREAT AND HARD WORKING SALESMAN WHOM I'M GRATEFUL TO BE ABLE TO WORK WITH.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul H. Donovan, Thank You so much for the kind words! Ed Stebbins is one of our finest and really makes sure that each and every one of his customers receives a Truly Exceptional Experience. Thank you so much again for choosing Vision Hyundai Canandaigua. If you ever need anything in the future, please feel free to contact me at the store direct. Tom Foster, Partner/General Manager, Vision Hyundai Canandaigua. 888-389-6627.


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  • HORRIBLE SELLS REPRESENTATIVE

    Went to the dealership thinking that I could speak with someone about a vehicle and was greeted rudely by a kid I went to school with Andy Eagley....

    Dealer Response

    As a dealership, our #1 priority is always customer service and we hope to have everyone leave feeling 100% satisfied. We sincerely apologize for ...


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    Went to the dealership thinking that I could speak with someone about a vehicle and was greeted rudely by a kid I went to school with Andy Eagley. The salesman also had no sensor to the things coming out of his mouth.I also put money down on a car and then decided to go another direction and was told that the money was for a processing fee which i did not received back. So now I'm out the money that was never authorized by me as a prior fee. Would never shop at this dealership or recommend it !!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    As a dealership, our #1 priority is always customer service and we hope to have everyone leave feeling 100% satisfied. We sincerely apologize for the bad experience you had with our dealership. We would like to clear up any concerns you still have if you would please contact us to address these issues. Thank you


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  • Hyundai is a great brand.

    Hyundai is a great brand. This is my 3rd vehicle. Sometimes the service lacks as far as time spent talking to customer. Last time was the first ti...

    Dealer Response

    Thank you so much for the kind words. Thanks again for your business!


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    Hyundai is a great brand. This is my 3rd vehicle. Sometimes the service lacks as far as time spent talking to customer. Last time was the first time it took 3 calls to get an appt. First 2 messages were never replied to. Overall I totally recommend the brand and the dealer....vision Hyundai Canandaigua.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words. Thanks again for your business!


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  • I want to thank Justin

    I want to thank Justin for helping through this buying experience. I have been shopping around looking for an Elantra at all the local dealers. He...

    Dealer Response

    Hi Michellee, Thanks for your kind words. Were glad to hear you had a great experience with our sales department. Thanks again for choosing Vision...


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    I want to thank Justin for helping through this buying experience. I have been shopping around looking for an Elantra at all the local dealers. He was patient with me and very helpful...even though I had to wait to get what I wanted. It was worth the wait and thank you again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Michellee, Thanks for your kind words. Were glad to hear you had a great experience with our sales department. Thanks again for choosing Vision Hyundai Canandaigua


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  • Vision Hyundai

    Vision Hyundai made car buying a pleasant experience. Thank you so much for everything!!

    Dealer Response

    Hi Andree, Thanks for your kind words. Were glad to hear you had a great experience with our sales department. Thanks again for choosing Vision Hy...


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    Vision Hyundai made car buying a pleasant experience. Thank you so much for everything!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Andree, Thanks for your kind words. Were glad to hear you had a great experience with our sales department. Thanks again for choosing Vision Hyundai Canandaigua.


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  • I had a great experience

    I had a great experience working with Doyle. Excellent service Yo!

    Dealer Response

    Hi, Thanks for your kind words. Were glad to hear you had a great experience with our sales department. Thanks again for choosing Vision Hyundai C...


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    I had a great experience working with Doyle. Excellent service Yo!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Thanks for your kind words. Were glad to hear you had a great experience with our sales department. Thanks again for choosing Vision Hyundai Canandaigua.


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  • No pressure at all to buy

    No pressure at all to buy. I originally went to look at a used odyssey but ended up buying a 2013 accord with a great price. I dealt with a salesp...

    Dealer Response

    Hi, Thanks for your kind words. Were glad to hear you had a great experience with our sales department. Thanks again for choosing Vision Hyundai C...


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    No pressure at all to buy. I originally went to look at a used odyssey but ended up buying a 2013 accord with a great price. I dealt with a salesperson Rin who just couldn't do enough for me. very courteous.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Thanks for your kind words. Were glad to hear you had a great experience with our sales department. Thanks again for choosing Vision Hyundai Canandaigua.


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  • I realized that my inspection was overdue

    I realized that my inspection was overdue and I was traveling over the weekend. They got me right in within a couple of hours and even did some re...

    Dealer Response

    Hi Alexi, Thanks for your kind words. Were glad to hear you had a great experience with our service department. Thanks again for choosing Vision H...


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    I realized that my inspection was overdue and I was traveling over the weekend. They got me right in within a couple of hours and even did some recall work! They are always courteous and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Alexi, Thanks for your kind words. Were glad to hear you had a great experience with our service department. Thanks again for choosing Vision Hyundai Canandaigua.


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