Upstate Chrysler Dodge Jeep RAM

New 877-217-3099 Dealer Website
Used 877-896-2103 Email Dealer
Service 877-753-2254

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
Average based on 71 reviews
  • Great buying experience.

    Very enjoyable buying experience ,My salesman Tim was knowledgeable , courteous, and non pressuring overall I would highly recommend this dealer.

    Dealer Response

    Hello seerudy and thanks for taking the time to leave a review. We're glad that Tim was helpful with your vehicle purchase! We're here if you ever...


    Show Full Review

    Very enjoyable buying experience ,My salesman Tim was knowledgeable , courteous, and non pressuring overall I would highly recommend this dealer.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello seerudy and thanks for taking the time to leave a review. We're glad that Tim was helpful with your vehicle purchase! We're here if you ever have any questions down the road and we hope you enjoy your new vehicle!!


    Hide Full Review
  • Overall great experience!

    I recently purchased a Kia Sorento from this dealership. From the first email inquiry to the last signature on the purchase paperwork, it was a gr...


    Show Full Review

    I recently purchased a Kia Sorento from this dealership. From the first email inquiry to the last signature on the purchase paperwork, it was a great experience. Everyone was very friendly and more than willing to work with me to get the deal done. Special shout out to Ross King who made the car buying process so seemless and enjoyable! I would definitely recommend this dealership to anyone looking for a new or used vehicle and would buy from them again.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best Car-buying Experience Yet

    I live about an hour and a half from this dealership. I saw a model I wanted on their Web site. We went to the dealership this morning and every...

    Dealer Response

    Hello MKJeepJeep and thanks for taking the time to leave us a review, we definitely appreciate it! We've had the opportunity to meet a lot of peop...


    Show Full Review

    I live about an hour and a half from this dealership. I saw a model I wanted on their Web site. We went to the dealership this morning and everything was awesome from start to finish. Tim greeted us outside and guided us through the whole process so it was extremely informative and as stress-free as possible. He taught us about every feature of my new Jeep and we really appreciated the time he took to do this - both before and after the sale. The dealership itself is clean, modern and they had water, fruit and donuts on hand for us while we waited. This place is worth the trip! We are thrilled with our new car and will not hesitate to come back for our next one. Thanks, Tim!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello MKJeepJeep and thanks for taking the time to leave us a review, we definitely appreciate it! We've had the opportunity to meet a lot of people far and wide and we're definitely glad to help out! We hope you enjoy your new Jeep and let us know if you ever have any questions.


    Hide Full Review
  • Great Dealer!!!

    Great experience at Upstate! Craig Crandall our sales person and Adam from finance were both very honest and upfront about everything. We would de...

    Dealer Response

    Thanks for taking the time to leave a review Terry! We take a lot of pride in our customer service and we're glad to have helped find your new veh...


    Show Full Review

    Great experience at Upstate! Craig Crandall our sales person and Adam from finance were both very honest and upfront about everything. We would definitely buy here again and would recommend to anyone. Take the drive out there because the prices are so worth it!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to leave a review Terry! We take a lot of pride in our customer service and we're glad to have helped find your new vehicle. Keep in mind of our referral program if you do mention us to anyone! Thanks again for the business, enjoy the new vehicle, and let us know if you have any questions down the road.


    Hide Full Review
  • Awsome Dealer

    We got a great deal on our Ram at upstate. Our salesman Craig Crandall and Adam the finance guy were honest and upfront with everything. I would d...

    Dealer Response

    Thanks for the review Buddyhuskey1! It really means a lot to us, and we're glad to have been able to help with the purchase of your new Ram. We'll...


    Show Full Review

    We got a great deal on our Ram at upstate. Our salesman Craig Crandall and Adam the finance guy were honest and upfront with everything. I would definitely purchase again from Upstate and recommend them to everyone. Definitely make the short drive from Rochester - its worth it!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review Buddyhuskey1! It really means a lot to us, and we're glad to have been able to help with the purchase of your new Ram. We'll be here if you have any questions down the road, and if you do mention it to anyone make sure you let them know to mention you sent them and we'll send you some money when they buy!! Thanks again and we hope you enjoy the truck!!


    Hide Full Review
  • Highly recomend

    The service department kept our old truck running when others failed. Finally it was time to purchase a better vehicle and Upstate of Attica, NY h...

    Dealer Response

    Hello Ginzo and thanks for the review! We have a great Service Department here and we are always glad to help... whether it's a regular customer o...


    Show Full Review

    The service department kept our old truck running when others failed. Finally it was time to purchase a better vehicle and Upstate of Attica, NY had a great selection and the salesman was exceptional.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ginzo and thanks for the review! We have a great Service Department here and we are always glad to help... whether it's a regular customer or not. We're glad to help you find a new truck as well and we'll always be here for you down the road. Thanks again!


    Hide Full Review
  • AWESOME

    Best experience ever!! There was no stress involved! Tim and everyone at Upstate was a pleasure to work with; I will definitely refer friends and ...

    Dealer Response

    Hello Kimberly. Thanks for leaving us a nice review! We don't like stress so we're glad you came to Upstate! Keep in mind we have a nice referral ...


    Show Full Review

    Best experience ever!! There was no stress involved! Tim and everyone at Upstate was a pleasure to work with; I will definitely refer friends and family here.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Kimberly. Thanks for leaving us a nice review! We don't like stress so we're glad you came to Upstate! Keep in mind we have a nice referral program if you do refer anyone in. Thanks again and enjoy the new vehicle!


    Hide Full Review
  • GREAT DEALERSHIP

    I will definitely buy my next vehicle from this dealership! I dealt with Tim and he made my experience the best. I have never purchased a vehicle ...

    Dealer Response

    Thanks for the review Kim! We are very transparent here and like to make things easy for everyone so we're glad to have been able to help! Don't f...


    Show Full Review

    I will definitely buy my next vehicle from this dealership! I dealt with Tim and he made my experience the best. I have never purchased a vehicle at such ease!! Everything about buying my vehicle to the paperwork to the very end at the day of pick up was AWESOME!! I will let all my family and friends know!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review Kim! We are very transparent here and like to make things easy for everyone so we're glad to have been able to help! Don't forget about our referral program if you do refer anyone! Thanks again and we hope you enjoy the new vehicle.


    Hide Full Review
  • Highly Recommend Them

    Excellent service received from my salesman Tim Dellapenta!! Fabulous price on my new 2016 Dodge Challenger. Definitely will be refer business to ...

    Dealer Response

    Hello Theresa. Congrats on your new Challenger and thank you very much for the business! We're glad to hear about you experience and we're always ...


    Show Full Review

    Excellent service received from my salesman Tim Dellapenta!! Fabulous price on my new 2016 Dodge Challenger. Definitely will be refer business to them.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Theresa. Congrats on your new Challenger and thank you very much for the business! We're glad to hear about you experience and we're always here to help! Thanks again.


    Hide Full Review
  • Mister

    Tim Dellapenta was pleasant to work with and very thorough the entire process. I've been along time customer there and never had a problem. Thanks...

    Dealer Response

    Hello Pete and thanks for taking the time to leave a reviews. We're glad to hear Tim was able to help out! We look forward to seeing you next time...


    Show Full Review

    Tim Dellapenta was pleasant to work with and very thorough the entire process. I've been along time customer there and never had a problem. Thanks Tim.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Pete and thanks for taking the time to leave a reviews. We're glad to hear Tim was able to help out! We look forward to seeing you next time and let us know if you have any questions.


    Hide Full Review