Pocatello Nissan Kia

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
96 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 4, 2020

    Every time I take my car in for service I am in and out in a timely manner. Always a pleasant atmosphere and caring individuals.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi J Carter, we are very happy to have provided you with such a positive experience!

  • 5.0 out of 5
    February 25, 2020

    Pocatello Nissan Kia made my first car buying experience great! It was really nice to walk into a dealership and not get bombarded by multiple people seeming... like they were just looking to make a quick sale. Tyeson Iverson was an awesome salesman! I came in on three different days regarding the same car and throughout it all he was extremely helpful, patient, and overall down to earth. He even ?hid? the car in the back of the lot for a day to try to avoid someone else buying it while I made my decision. Garth also did everything he could to come up with a price that I was happy with. They were very thorough when going over the paper work and made sure I knew what I was signing. I would highly recommend doing business with them!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bryleigh H, It was a pleasure working with you! We are so happy to hear that Tyeson and our team gave you such a great experience. We look forward to ...your next visit! Take care!

  • 5.0 out of 5
    February 10, 2020

    Easy dealing when buying a car. Tyler, Jeremy and company made the car buying experience easier than what what is perceived to be.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Godfrey T., we are very happy to have provided you with such a positive experience!

  • 5.0 out of 5
    January 8, 2020

    Excellent customer service Finance people were upfront and honest and quick! Alex is amazinf

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joseph E., thank you for your kind review; we are happy to pass along your comments to the team here at Pocatello Nissan and Kia!

  • 5.0 out of 5
    November 24, 2019

    I appreciated working with Perry. He was very personable and answered all of my questions. I think they were fair with the final price. It was a win... win situation. Jeremy was helpful as well. The Kia Sportage SX turbo is a phenomenal automobile. The quality and performance is 2nd to none. Ill put it up against any German brands costing thousands more. Thanks Kia Pocatello. Thanks Perry for your follow up calls to answer any questions I might have. Steve Victor

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve Victor, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or s...top by. Have an awesome day!

  • 5.0 out of 5
    November 22, 2019

    I got there about 15 min early they notified me of Recalls on Vehicle and other services that were due at 20,000 miles they took my truck in and started... service right away. Waiting time was adequate to the services being performed. Clean waiting area.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nancy Quintana, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

  • 4.0 out of 5
    November 18, 2019

    Service was excellent as before. The service rep was not as happy as the previous reps I have had help me.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for taking the time to let us know how we did. We will work on making sure all employees are happy and inviting. We hope to see you so...on!

  • 5.0 out of 5
    November 16, 2019

    We missed our service appointment (we mixed up the day), and these guys were great about getting us in. Service was fast, and went above and beyond my... expectation. Highly recommend these guys to anyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Maddy Head! We're so happy we were able to help you out! We look forward to your next visit! Take care!

  • 5.0 out of 5
    November 12, 2019

    Tyler was awesome. I had a very hectic schedule and he was very accommodating. I have a hectic job and I was called out twice. Tyler was very understanding... and professional. Amy in finance was also wonderful. She had everything together and ran through it quickly for me. The entire team was very professional and did a great job. I appreciate the flexibility and understanding from everyone. I'll be back when it is time for another car. Thank you everyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kody Morgan, thank you for your kind review; we are happy to pass along your comments to the team here at Pocatello Nissan and Kia!

  • 5.0 out of 5
    November 12, 2019

    Best car buying experience in 35 years. No pressure, honesty, understanding of our needs.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott, we're happy you found our staff to be so supportive during your experience here at Pocatello Nissan and Kia. We can't wait to see you again, ...have a great day.

View More Reviews