Reviews

Average Ratings

4.7
342 lifetime reviews. Includes reviews of Brattleboro Subaru from DealerRater.com
  • BEST overal exp. Ever

    The Fastest Deal I ever had buying a car. In and out the door in 2 Hrs. Great services


    Show Full Review

    The Fastest Deal I ever had buying a car. In and out the door in 2 Hrs. Great services

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Irresponsible and Dangerous
    October 31, 2017

    I had to bring in my Subaru because the passenger-side airbag had been recalled. The people at this dealership replaced the airbag, but they did s...


    Show Full Review

    I had to bring in my Subaru because the passenger-side airbag had been recalled. The people at this dealership replaced the airbag, but they did something to the engine, which they then denied, because seconds after driving out of the parking lot, the check engine light came on. I drove back in and they told me that there was oil on the spark plugs and the cylinders were misfiring. (The car had been driving fine for years up to now.) They told me I could either leave it with them for an exorbitant fee or drive it home. They assured me to do so was perfectly safe. Within ten miles, my engine was smoking and I was nearly killed by a truck. The people at this dealership are among the worst I have ever dealt with. Do not bring your car here.

    Does not recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Best Customer Service staff at Brattleboro Subaru!
    October 30, 2017

    My experience at the Brattleboro Subaru was exceptional. Billy Boutilette was very knowledgeable and super nice. He's very professional and patien...


    Show Full Review

    My experience at the Brattleboro Subaru was exceptional. Billy Boutilette was very knowledgeable and super nice. He's very professional and patience thank you Billy!

    Does recommend this dealer

    Hide Full Review
  • Great experience
    October 19, 2017

    John McLean was great to work with made the process of buying a new car enjoyable. He was available to answer any questions, flexible with his tim...

    Brattleboro Subaru

    Thank you so much for your business! We wouldn't expect anything less from John to provide excellent service to his customers. Enjoy your new vehi...


    Show Full Review

    John McLean was great to work with made the process of buying a new car enjoyable. He was available to answer any questions, flexible with his time as we were coming from 2.5 hours away.

    Does recommend this dealer
    Brattleboro Subaru

    Thank you so much for your business! We wouldn't expect anything less from John to provide excellent service to his customers. Enjoy your new vehicle and we look forward to seeing you again for your next purchase!


    Hide Full Review
  • Laura Chapdelaine
    September 18, 2017

    Laura was confident, full of information, patient, and very flexible with her time. She even had he perfect toy for my son to play with as we sign...


    Show Full Review

    Laura was confident, full of information, patient, and very flexible with her time. She even had he perfect toy for my son to play with as we signed the paperwork! Thank you so much for an easy and inviting experience. Hilary Callan Curtis

    Does recommend this dealer

    Hide Full Review
  • new car purchase
    September 11, 2017

    wonderful service, nice atmosphere; Jon Griffus was very accommodating and helpful as was manager Luke Higley and office manager Pete Jacks. We ...

    Brattleboro Subaru

    We're all happy to have been able to provide you with such a good experience. Thank you for your business!


    Show Full Review

    wonderful service, nice atmosphere; Jon Griffus was very accommodating and helpful as was manager Luke Higley and office manager Pete Jacks. We would highly recommend Brattleboro Subaru!!!!!

    Does recommend this dealer
    Brattleboro Subaru

    We're all happy to have been able to provide you with such a good experience. Thank you for your business!


    Hide Full Review
  • Excellent Experience - 2017 Subaru Crosstrek
    August 12, 2017

    Fantastic buying experience. We live 1 1/2 hrs away and had a family emergency at our scheduled time of pick up. Brattleboro Subaru did everythi...


    Show Full Review

    Fantastic buying experience. We live 1 1/2 hrs away and had a family emergency at our scheduled time of pick up. Brattleboro Subaru did everything possible to make things go quickly and smoothly so we could tend to more important matters. Thanks to our sales representative Tom McFeeley who made things happen and assure they would be there for us.

    Does recommend this dealer

    Hide Full Review
  • Ask for Laura
    July 1, 2017

    Laura Chapdelaine was my sales person and I couldn't have asked for anyone better. She is very knowledgeable, energetic, helpful. She really went ...


    Show Full Review

    Laura Chapdelaine was my sales person and I couldn't have asked for anyone better. She is very knowledgeable, energetic, helpful. She really went the extra mile. Thanks Laura!

    Does recommend this dealer

    Hide Full Review
  • Great buying experience
    June 9, 2017

    Laura Chapdelaine, saleswoman, was very professional, helpful, and a pleasure to work with. Her knowledge of the Subaru Outback was outstanding a...


    Show Full Review

    Laura Chapdelaine, saleswoman, was very professional, helpful, and a pleasure to work with. Her knowledge of the Subaru Outback was outstanding and she did a great job explaining all the features in the car we purchased. We look forward to a long and lasting relationship with Brattleboro Subaru.

    Does recommend this dealer

    Hide Full Review
  • Great
    May 28, 2017

    Had a great experience with our recent purchase. Never felt any pressure she explained all options well. A pleasure to do business with and we l...


    Show Full Review

    Had a great experience with our recent purchase. Never felt any pressure she explained all options well. A pleasure to do business with and we love our new Subaru. Thank you, Laura.

    Does recommend this dealer

    Hide Full Review