Bennington Subaru

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
508 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 19, 2019

    I ended up at Bennington Subaru out of pure necessity. I own a 2011 red Subaru Outback and live in Dutchess County NY. I was on my way to Wilmington... VT when my car broke down on a Friday night. After getting it towed to the nearest city (Bennington) I spent the night in a hotel and then immediately brought it to the closest dealership the next day. I explained to the service desk people what had happened and that my car had overheated and that when I looked under the hood there was antifreeze everywhere. I explained I was 2 hours away from home and needed help. The man who’s name escapes me was very nice. He said they had a line of cars already scheduled for the day but that he would make sure my car got in and was worked on that day. I also explained that I had my 95 lbs female Great Dane in the back of my car and asked what I should do with her. He said bring her on inside we love dogs! I was incredibly relieved. I ended up waiting at the dealership all day with my dog and every person that came up to me was incredibly welcoming and wanted to say high to my dog. After several hours they came back with a diagnosis which said I needed a new radiator but they didn’t want to tear it apart because they wouldn’t be able to finish it that day. I said that was fine that I would bring it home and have my dealership at home do it. They only charged me for an hours worth of labor for the whole affair! I would recommend this dealership to anyone looking for a good HONEST! Dealership experience. Many other dealerships would have not been nearly as inviting and would have charged way more for what they did. I thank them for being so welcoming and trustworthy. It’s rare I find to see a dealership these days with those qualities engrained in their business model and their staff. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2.0 out of 5
    December 19, 2018

    Make sure you exam any vehicle that interests you. Do not take the salesman's word fo how a vehicle is equipped. The salesman I had blatantly lied... about what he said to me and the dealership backed him. Good luck getting a hold of anyone via their phone system. All lines ring multiple times then an anonymous voicemail picks up that doesn't mention the person's name or even the dealership! You could be leaving a message at Bob's Bait and Tackle as far as you know. And no one ever calls you back. There are many Subaru dealerships in the area, and they are good cars. I recommend buying one somewhere else.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    September 2, 2018

    It was my first time dealing with this dealership and it will be my last. We were looking for a used car for our son. Poor customer service, undependable... sales people. Needless to say we ended up buying him a car at a different dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    March 1, 2018

    Friendly, fast and affordable service. They do a detailed review of any issue that I have,regarding my vehicle. They give me options if parts need to be... replaced. And they do it with a smile in their face.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 25, 2018

    Have always had good experiences here. Very friendly staff, courteous and respectful to what you have to say to them.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 25, 2018

    First of all our sales assoc. Betsy was a pleasure deal with. She was very knowledgeable. Also the staff was very friendly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 24, 2018

    I felt comfortable with Joe. We completed the deal in a positive way and I think We struck a great deal. I am very pleased with the outcome and would happily... refer people to Bennington Subaru.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 23, 2018

    Lynne Taylor the sales person I worked with was excellent very informative and helpful. She was not pushy which I appreciated! Lynne was able to answer... all my questions and did not rush. A very good experience and I love my car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 22, 2018

    The new facility is comfortable, clean and efficient. Loved the Therapy dog "Dante." He is a most gentle greeter. The waiting room and coffee facility... are exceptional.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 22, 2018

    I am a one tough customer, but my experience with Bennington Subaru was second to none! Jamal was really great to work with. He made buying my new Crosstrek... fun and easy. Joe, the Sales Manager did a great job explaining everything and working out financing. Once the transaction was complete, Jamal was very patient teaching me all the features of my new vehicle. My mother was with me and she was so impressed she will be returning soon to buy an Impreza.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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