Read reviews that mention:
We had an excellent experience buying a car from this dealership. John Lee was amazing and helped us get into a great car given our credit. We will do... business with them again.
John Lee at Courtesy Ford was fantastic at working with us to find the right car. After a bankruptcy and wanting to rebuild our credit this was the dealership... for us. Thank you!!
I've had a truly pleasurable time purchasing two Ford vehicles in the past few months from Curtis Scott and Lauren Villano at Courtesy Ford here in Pocatello.... The purchasing experience was a true pleasure and in the process I' d like to think we've become friends. Buying my Explorer and my Edge was fun, easy and quick. Their product knowledge was impressive and they were both thorough in being sure we understood everything about our vehicles and the onboard systems. I'm actually looking forward to upgrading in a couple years. The service department is prompt and professional. They've made sure I'm pleased and satisfied every time I come in for service. The handle my cars with care and respect and they always come back to me looking better than when I've dropped them off. I can't say enough about how pleased and satisfied I am with my experiences dealing with Curtis and Courtesy Ford.
Your review means a lot to us, Chip. Not only because it lets us know that we're on the right track, but because your words show that you understand w...e truly care about you and your experience. Thank you so much for taking the time and providing constructive feedback. I know Curtis and Loren are looking forward to working with you on your upgrade down the line. Sincerely, Ellen Lalande Online Community Manager
Stopped at the wrong lot to look at a vehicle I had found on the internet. Jim Beitz @ Courtesy came out, explained, asked a few ?s, got my phone #. ... I was fairly impressed by that fact alone. He called within 24hrs. Found exactly what I wanted on another lot. I was allowed to take it home for the night and then locked myself out. Bless a guy from the dealer who drove to Lava Ranch, found me and unlocked. Came to town and bought. Thanks to all, it was quite a day.
They listened to what I needed done, and they accomplished it. They went above and beyond what I had expected.
My salesman listened to what I wanted (price point, features, and dependability..). he went beyond my expectations, and AJ was kind, thoughtful, and proactive... in every aspect of the sale (with backup plans in place).
Worked hard for me. No pressure. Very honest and straightforward. Found the vehicle I wanted. Made the buying experience pleasant from the the beginning... to the end.
they were ready for me ahead of appointed time and performed the scheduled service in short amount of time. The waiting area is nicely furnished and very... relaxing. Staff is very helpful and friendly.
Service personnel are efficient and helpful--they always take care of us; the work was completed in a timely manner at a fair price; we certainly appreciate... driving away in a clean vehicle!
Professionalism courteous willing to go above and beyond. Salesman nicely dressed not pushy very informative on the product that they're selling