Reviews
Great service
I was able to wait while service performed was made to feel very comfortable while there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business, Cindy. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Good service
Bill was very knowledgeable and attentive. Had several Maverick's for me to look at. Quick delivery process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience, John! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Excellent customer care
I just loathe vehicle maintenance, but it's one of those chores that you have to do. Will was my service advisor for this visit and he made this experience as quick and painless as possible. I wouldn't bring my vehicle to anyone else but him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Excellent Service
Service Department--Sopha, Jerry and Erin were great in how they handled my issues. They were pleasant and took care of a all my questions and needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Mazda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Steve Winters, GM, swinters@foxmotors.com
basic oil change with tire rotation
I arrived at the express lane early to get in without a long wait and it worked well. also the person who checked me in was super friendly. He came to get me in the waiting room because my phone was on silent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Mazda. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Recall fixed at home
The mechanic came to my house! He knew what to do for the recall, had the parts and fixed it I my drive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anne, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great Service
I appreciate the personal attention afforded by John Wheeler while my vehicles are being serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katherine, it’s great to know that John provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Lemon sold
Gave reason wrong with vehicle however couldn't repair the issues. Refer to a GM dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback, Rosemary. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great Service
I scheduled a service appointment for my vehicle and Will did a great job helping with the repair. He was professional and kept me posted about the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cynthia, it’s great to know that Will provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Worth the Drive
Keith, true to his name, rocked! Great phone presence, came in on his day off, and had things ready to go for us to bring my new to me car home four days later. Couldn't have asked for a better experience. Definitely made driving down from Northern Michigan worth it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving this remarkable feedback, Stephanie. We appreciate your comments and are happy to hear that Keith was able to meet your needs. At Fox Ford Mazda, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Steve Winters, GM, swinters@foxmotors.com