Reviews

Average Ratings

4.9
48 lifetime reviews.
  • Great Experience

    My wife and I recently bought 2 used cars here from Ray Neill. We worked with Ray on the models, colors, mileage and price range we wanted and Ray...

    Dealer Response

    Thanks Ron! We appreciate your business and loyalty for over 20 years now! It has always been a pleasure working with you and Margaret. Jim V.


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    My wife and I recently bought 2 used cars here from Ray Neill. We worked with Ray on the models, colors, mileage and price range we wanted and Ray went to work to find them. He was persistent in his national search and found exactly what we were looking for. We have been dealing with Pfeiffer for probably 20+ years now because they make the car shopping experience easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Ron! We appreciate your business and loyalty for over 20 years now! It has always been a pleasure working with you and Margaret. Jim V.


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  • Great Service

    Always helpful and professional. Great facility and great customer service.


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    Always helpful and professional. Great facility and great customer service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Pfeiffer Lincoln Grand Rapids, MI

    Always courteous, helpful and interested in meeting my needs.

    Dealer Response

    Greg, we?re happy we could help you! We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us.


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    Always courteous, helpful and interested in meeting my needs.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Greg, we?re happy we could help you! We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us.


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  • Branch Manager

    Great people Well run. Dan Pfeiffer does a great job.

    Dealer Response

    Timothy, thank you for your kind words! We will pass your feedback along to Dan! We hope you have a great day!


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    Great people Well run. Dan Pfeiffer does a great job.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Timothy, thank you for your kind words! We will pass your feedback along to Dan! We hope you have a great day!


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  • Great Service

    I have on my Lincoln for a year-and-a-half, Pfeiffer has serviced it since new. I am thrilled with the level of customer service at the quality of...

    Dealer Response

    James, we appreciate your recommendation! Thanks again for your business! Take care!


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    I have on my Lincoln for a year-and-a-half, Pfeiffer has serviced it since new. I am thrilled with the level of customer service at the quality of the work that they do. I recommend them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    James, we appreciate your recommendation! Thanks again for your business! Take care!


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  • F-150 Service

    Quick and thorough service, with knowledgeable techs.

    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


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    Quick and thorough service, with knowledgeable techs.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


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  • Very pleased with Pfeiffer service dept.

    I have always had GREAT service at Pfeiffers. I've been driving cords and mercury products for the last several years due to the honest and depend...

    Dealer Response

    Jim, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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    I have always had GREAT service at Pfeiffers. I've been driving cords and mercury products for the last several years due to the honest and dependable service I receive at Pfeiffer service dept.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Jim, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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  • 2007 Saab convertible at Pfeiffer Lincoln

    overall just fine...a few details left me feeling a bit dosappointed

    Dealer Response

    We really appreciate your feedback. Please don't hesitate to reach out if you would like us to clear up any details.


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    overall just fine...a few details left me feeling a bit dosappointed

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback. Please don't hesitate to reach out if you would like us to clear up any details.


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  • MKC 2.3 service

    Car wouldn't recognize key, could not be duplicated by dealer and nothing was found in memory, ghost issue.


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    Car wouldn't recognize key, could not be duplicated by dealer and nothing was found in memory, ghost issue.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good service.

    I have bought several cars from them over the years and feel I have been treated fairly. I also have had them do service and recall repairs, not o...


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    I have bought several cars from them over the years and feel I have been treated fairly. I also have had them do service and recall repairs, not only on cars I have purchased there but company owned vehicles to. I am happy with the repairs and service I have received from them over the years.I feel that they take good care of their customers.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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