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Reviews

Average Ratings

4.9
220 lifetime reviews. Includes reviews of Morris Ford from DealerRater.com
  • AMAZING CAR BUYING EXPERIENCE

    I just bought a 2015 Ford Explorer from Morris Ford and couldn't be more thrilled with my purchase! The entire process was easy, from start to fin...


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    I just bought a 2015 Ford Explorer from Morris Ford and couldn't be more thrilled with my purchase! The entire process was easy, from start to finish. Josh Darrow (salesman) was very helpful and knowledgeable. Jim DeMarco (Sales Manager) was incredible and made sure that I was completely comfortable. Brandon Corey (finance) was very trustworthy and made the "paperwork" portion easy. And, Mark Kislowski (General Manager) was friendly and made sure my new Explorer was all warmed up and ready to go on a cold day! The team at Morris Ford really focuses on customer service and it shows. I recommend Morris Ford to anyone looking for a new (or used) vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Nice Experience

    I saw a car I liked and the people at Morris Ford were able to make it happen for me. They gave me a good deal on my trade and a good price for t...

    Dealer Response

    We really appreciate your feedback! Thanks again for your business! Take care!


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    I saw a car I liked and the people at Morris Ford were able to make it happen for me. They gave me a good deal on my trade and a good price for the vehicle I wanted. Thanks.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! Thanks again for your business! Take care!


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  • Awesome
    May 5, 2017

    Great service. They went above and beyond to help. Awesome experience. Quick response to any questions. I strongly recommend this place for a new ...


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    Great service. They went above and beyond to help. Awesome experience. Quick response to any questions. I strongly recommend this place for a new or used vehicle.

    Does recommend this dealer

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  • Dishonest salesman
    May 4, 2017

    Was lookjng to buy a vehicle.... found a 2014 Jeep trailhawk advertised on car gurus.... Morris ford was very quick to respind to my inquiry regua...


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    Was lookjng to buy a vehicle.... found a 2014 Jeep trailhawk advertised on car gurus.... Morris ford was very quick to respind to my inquiry reguarding the jeep,.. went to the dealership, test drove the vehicle and like it very much.. Had bad credit, but was hoping to get an honest deal with $3000 to put down as I wasnt expecting to get much for my trade.... Iur salesman seemed nice, like he genuinely wanted to help us.... He said he wasnt sure if the bank would approve us but tgey would try... The last thing I asked him before leaving that day was would they cone down on the price a little if need be, as I told him our situation and the payment we could afford, and he stated yes we can if we need to..... The dealership called the next day and we were approved... We went to sign all the paperwork.... The payment ended up being more than what I was told over the phone when we were approved, and I was told by the salesman that the bank was requiring us to have extended warranty as part of the loan agreement because although a 2014 jeep, it had high miles.... Thought this was a little strange, but it had been a few years since buying a car and just thought different bank have different rules.... was rushed through the process of signing the paperwork, which is my bad..... didnt expect a handout but did expect to be treated with a fair, honest deal...... They only gave me $200 for my trade in, which was a jeep with very high miles but the new tires that were only a couple of months old, alone were worth more than the $200 they gave me...The salesman assumed we didn't want gap insurance..... while signing the papers we stated we had had to use it in the past and yes we wanted it.....At first seemed like a problem, because he said it would be an extra couple of hundred $ to have it added....... Then came back to us and stated it was already in the bank aggreement .... I would think when you are signing final papers the salesman should be knowledgable requarding whats in the contract, as this salesman has been doing this for many years...The day after taking possession of the car was able to sit down and go through all the paperwork and found that The price of the car is what we paid ... they never negotiated a lower price, and the actual bank financing our vehicle called to go over some things and thats when I found out that they had lied to us and that the bank was not "requiring " us to take the extended warranty as part of the financing aggreement but if we didnt want it the cost would just be deducted in the the cost of the vehicle but the payment would still be the same.... Am very disheartened by this experience...... was trying to turn our credit around, and thought a $3000 dollar downpaymrnt would help with that, but apparently people with bad credit dont deserve a fair deal...... With everything that happened makes me wonder if my vehicle will be safe and last the length of the loan..... My advice if you visit this dealership is take your time, dont be rushed, and sit down and go over everything with your salesman before you sign.......... wasnt looking for a handout, but expected honesty and fairness...... Thats what keeps people coming back to a dealership....... I only hope that "Our salesman is the exception and not the "example" of the other salesman that work at Terry Morris/Morris Ford.... Poor representative for this company......

    Does not recommend this dealer

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  • Awesome

    Very professional, no pressure. They when above and beyond to help.


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    Very professional, no pressure. They when above and beyond to help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mike Bonesteel

    Great people, helpful & knowledgeable.. They are the best! Would highly recommend Morris Ford.! Love my new to me Lincoln. It is so easy to do bus...

    Dealer Response

    Michael, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!


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    Great people, helpful & knowledgeable.. They are the best! Would highly recommend Morris Ford.! Love my new to me Lincoln. It is so easy to do business here too. Thank you Charlie, Jim Demarco, Brandon Corey and Josh Darrow!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Michael, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!


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  • Great all around experience
    April 22, 2017

    Bought a new truck, the whole experience was very smooth, my family and I are very satisfied. Mike Haertel and Jim were really helpful and nice,...


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    Bought a new truck, the whole experience was very smooth, my family and I are very satisfied. Mike Haertel and Jim were really helpful and nice, they are very welcoming, knowledgeable, and professional. The whole process felt comfortable. When buying a new vehicle, I feel like I'm also shopping around for a dealer as well. Our stop at Morris Ford in Burnt Hills was the last stop in a long journey to find not just the right truck but the right dealership to buy from and service this this truck, we are very glad to have ended it here. We consider ourselves lucky to have bought the truck here rather than at a couple other local dealers we looking at. These guys treated us well, we look forward to a great relationship with Morris, word is they also have a great service department! Thanks guys! Love the truck!

    Does recommend this dealer

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  • New car purchase

    Buying a car from Morris was not stressful at all , I know what I wanted, got a good deal without any pressure to buy


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    Buying a car from Morris was not stressful at all , I know what I wanted, got a good deal without any pressure to buy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Morris food

    Adam made the process quick and easy, since we really just wanted the vehicle we wanted. The truck was in great shape and delivery was also a piec...


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    Adam made the process quick and easy, since we really just wanted the vehicle we wanted. The truck was in great shape and delivery was also a piece of cake.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome place to go

    Wounderful people to deal with very accommodating to my requests and needs

    Dealer Response

    Jeremiah, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more...


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    Wounderful people to deal with very accommodating to my requests and needs

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeremiah, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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