Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
237 lifetime reviews. Includes reviews of Autex Mazda from DealerRater.com
  • Great car buying experience

    I had a great car buying experience 5 years ago when I was looking at an used VW car of theirs (didn't buy that time) so I made sure to see what t...


    Show Full Review

    I had a great car buying experience 5 years ago when I was looking at an used VW car of theirs (didn't buy that time) so I made sure to see what they had at their dealership this time around. And I was glad I did, they had what I was looking for, and Gretchen Jackson (Sales), Tim Machunsky (Manager) and Tim Hall (Loan, title and other paperwork) where a delight to work with. They listened, accommodated and went above and beyond all my needs when I bought my VW TDI Jetta Wagon with them. Coffee/tea/snacks available and also family friendly with kids play area. I will most certainly go back to Autex next time I want a car. Thank you Autex! - Peter

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Dealership..
    May 22, 2017

    I just purchased my 4th Mazda from Autex. Cannot beat their Sales Staff (Gretchen) and Service Dept. I was in and out of the dealership in a hea...


    Show Full Review

    I just purchased my 4th Mazda from Autex. Cannot beat their Sales Staff (Gretchen) and Service Dept. I was in and out of the dealership in a heart beat with my new CX5... it's always a pleasure :)

    Does recommend this dealer

    Hide Full Review
  • Wonderful Experience
    May 7, 2017

    Loved the experience and wish we lived in Keene in order to use their service department! My husband connected with Gretchen Jackson via the inter...


    Show Full Review

    Loved the experience and wish we lived in Keene in order to use their service department! My husband connected with Gretchen Jackson via the internet as we were looking for a particular car. He was impressed as she was more responsive than others and seemed to be very direct. After a 2 hour trip to Keene, we were not disappointed and bought the car we were looking for. All of the staff that we worked with were simply wonderful. Gretchen was exceptional...professional and so helpful! After the purchase was completed, she was incredibly generous in her time in acquainting us with the nitty gritty of the car. And the car...it's a dream...so happy with our purchase!

    Does recommend this dealer

    Hide Full Review
  • Great Car Buying Experience!
    May 5, 2017

    This was clearly the most positive and easy new car purchase I've ever made. The pricing was competitive and the negotiation process quick and upf...


    Show Full Review

    This was clearly the most positive and easy new car purchase I've ever made. The pricing was competitive and the negotiation process quick and upfront. Gretchen knew everything about the car and took the time to walk me through all the details of the navigation system, entertainment system, etc. Her knowledge, honesty, and sense of humor were all delightful. I'd recommend Autex highly to anyone considering a new or used car.

    Does recommend this dealer

    Hide Full Review
  • An excellent car buying experience
    April 2, 2017

    Gretchen Jackson was wonderful to work with. She listened to our needs and recommended the Mazda CX-5 which we love. Gretchen was knowledgeable, h...


    Show Full Review

    Gretchen Jackson was wonderful to work with. She listened to our needs and recommended the Mazda CX-5 which we love. Gretchen was knowledgeable, helpful, funny and charismatic. We throughly enjoyed our low pressure sales experience with Gretchen and the entire Autex team.

    Does recommend this dealer

    Hide Full Review
  • Autex aims to please!
    March 31, 2017

    Autex was very competitive and upfront on price, worth a 100 mile drive. On the sales side, Gretchen and Tim did all they could to streamline the ...


    Show Full Review

    Autex was very competitive and upfront on price, worth a 100 mile drive. On the sales side, Gretchen and Tim did all they could to streamline the process while taking great care to help us optimize the many electronic features of our Grand Touring model. On the financial side, our interactions were a bit more typical of automobile dealerships, but still quite acceptable. Altogether ours was definitely a positive experience.

    Does recommend this dealer

    Hide Full Review
  • Easiest car purchase EVER
    March 31, 2017

    Gretchen was wonderful to work with! First a bit about the car - I bought the 2016 CX-9 Signature in machine grey and am absolutely thrilled with ...


    Show Full Review

    Gretchen was wonderful to work with! First a bit about the car - I bought the 2016 CX-9 Signature in machine grey and am absolutely thrilled with the vehicle. Our family spent a long time researching vehicles to replace our dependable but tired 2004 minivan. We chose the CX-9 over Highlander, Pilot, Durango, Santa Fe - it's just simply more bang for the buck and frankly has features and styling similar to Audi, Volvo, and BMW for considerably lower cost! (My husband drives an Audi Q5 and loves my new vehicle, which was quite a bit less expensive than his, seats two additional passengers, AND gets better gas mileage!) Most of my interactions with Autex happened over the phone or via email/text. I'm out of state and knew exactly what I wanted (color/packages) and they helped me avoid multiple back and forth trips by working everything out ahead of time. When I arrived the car was ready to go and the paperwork went very quickly. Gretchen knew the car extremely well and provided useful tips that I may not have easily figured out. She is really friendly, easy going, she makes you fell like you are hanging out with your girlfriend - it's a very comfortable experience. Tim arranged the financing over the phone, on a Saturday/Sunday no less, and that part went seamlessly. I highly recommend working with this dealership and would DEFINITELY buy from them again.

    Does recommend this dealer

    Hide Full Review
  • Down to earth, no fuss; the only way to buy a car!
    March 28, 2017

    I bought my second car (CX9) from Autex, and the second time working with Gretchen. She is AWESOME! Tells you like it is; NOT your typical stere...


    Show Full Review

    I bought my second car (CX9) from Autex, and the second time working with Gretchen. She is AWESOME! Tells you like it is; NOT your typical stereotypical car salesperson! She is a joy to work with! Autex is the ONLY dealer that I will ever buy a car from. Gretchen and team always go the extra mile!

    Does recommend this dealer

    Hide Full Review
  • Car shopping has never been so much fun!
    March 22, 2017

    When we arrived at Autex Mazda we weren't really sure what car would best meet our needs as a family. After listening to our needs, Gretchen sugge...


    Show Full Review

    When we arrived at Autex Mazda we weren't really sure what car would best meet our needs as a family. After listening to our needs, Gretchen suggested that we test drive a Mazda CX-5 and we fell in love with it. Gretchen was knowledgeable, helpful, funny and low pressure. We left feeling like family and driving away in a car that we love!

    Does recommend this dealer

    Hide Full Review
  • Top notch and pleasent to deal with.
    November 3, 2016

    Bought a used car and dealt with many dealerships. Autex Mazda of Keene were the most professional. They know how to use the internet other than a...


    Show Full Review

    Bought a used car and dealt with many dealerships. Autex Mazda of Keene were the most professional. They know how to use the internet other than auto response. Bought an extended warranty and that was explained to be very well. Service gave me the information I wanted. I am not a big fan of cars. I like them to do what they are supposed to do. I bought a CX-5 and it is down right fun to drive.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review