Fuccillo Ford of Seneca Falls

Reviews

4.9 out of 5 4.9
357 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    October 11, 2018

    all the people were very professional.need to have bottled water,the whole process takes to long.lower the televisions in show room

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewe...d with our team and please don't hesitate to call us if you'd like to discuss anything in greater detail. Sincerely, John Torrese, General Manager, (866) 205-8037

  • 5.0 out of 5
    October 4, 2018

    Very friendly. Took the time to wash my car even though I was there for a recall issue. I just thought that was a great bonus!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are glad to hear that you enjoyed your service experience, Pamela. We are very humbled by your kind words and delighted to know that our guest sees... and appreciates all our efforts. Until next time, drive safely! Sincerely, John Torrese, General Manager, (866) 205-8037

  • August 13, 2018

    The management and staff were professional, helpful and friendly. The buying and registration process was seamless and I was able to drive my new car home... in less than 2 hours.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is an...ything we can assist you with in the future, please let us know. Sincerely, John Torrese, General Manager, (866) 205-8037

  • 5.0 out of 5
    September 26, 2018

    I enjoy how freindly your staff is. I have bought my second vehicle here and the staff would do anything for their customers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Donna, we are so glad we could take care of all of your needs at Fuccillo Ford of Seneca. Thank you for giving this feedback; we will be sure to share... it with the team! Sincerely, John Torrese, General Manager, (866) 205-8037

  • 5.0 out of 5
    September 21, 2018

    Everyone was friendly and helpful I would definitely go back and purchase another vehicle when that time comes. The staff was great too always on top of... everything..

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't he...sitate to contact me or visit us if you need anything else. Sincerely, John Torrese, General Manager, (866) 205-8037

  • 5.0 out of 5
    September 15, 2018

    Everyone was friendly and helpful. Never did I feel pressured. Brandon Bliss went above and beyond any salesman we have ever dealt with. Answered all of... our questions.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review, Charles! We're glad to hear that Brandon went above and beyond to help out with your vehicle needs. Please do...n't hesitate to contact us if you have any questions or concerns. Sincerely, John Torrese, General Manager, (866) 205-8037

  • 5.0 out of 5
    September 12, 2018

    Scott did his best to find what I was looking for and I never felt any pressure to hurry up and make a selection. Everyone was very welcoming and friendly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing your experience with us, Laurie. We're happy to hear you were able to find what you were looking for including fant...astic customer service from Scott and the rest of the team. If you need anything else in the future please feel free to come back and visit us any time! Sincerely, John Torrese, General Manager, (866) 205-8037

  • 5.0 out of 5
    September 5, 2018

    Friendly explained everything it was a very relaxing experience....i would go back even if I didn't have a warranty .They have a very comfortable... waiting area also....

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    Came in for service or repair
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    Dealer Response

    Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable plac...e for all our guests during their visit at our dealership. Sincerely, John Torrese, General Manager, (866) 205-8037

  • 5.0 out of 5
    September 1, 2018

    The service department always lets me know what needs repair or replacing and are always very nice. Everyone at the dealership is very friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to do...ing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, John Torrese, General Manager, (866) 205-8037

  • 5.0 out of 5
    August 30, 2018

    Fuccillo Ford in Seneca Falls..... Thank you :) Awesome service department! All problems fixed and the car is running great!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Michelle. We look forward to seeing you again in the future! Sincerely, John Torrese, General Manager, (866) 205-8037

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