Fuccillo Ford of Seneca Falls

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Reviews

Average Ratings

4.9
212 lifetime reviews.
  • WOW...I'll say it again...WOW!!

    I hadn't even started the process of buying another car when I decided to visit Fuccillo online. After "chatting" with Jeff, my salesman I drove o...


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    I hadn't even started the process of buying another car when I decided to visit Fuccillo online. After "chatting" with Jeff, my salesman I drove over there to check out what they had. I was very impressed with Jeff and his professionalism. He truly helped me out and got me into a car that is awesome. I'm going to tell all my friends about Fuccillo, but more importantly Jeff. Thank-you!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buying my new car

    Came in today to look for the option of buying a new car and left completely in love with my 2016 Ford Taurus Limited. Noah and Roger were both am...

    Dealer Response

    Casandra, thanks for this marvelous review and congratulations on your 2016 Ford Taurus Limited! We are so pleased that Noah and Roger were able t...


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    Came in today to look for the option of buying a new car and left completely in love with my 2016 Ford Taurus Limited. Noah and Roger were both amazing and I couldn't have been happier with my service! Definitely would recommend them to family and friends!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Casandra, thanks for this marvelous review and congratulations on your 2016 Ford Taurus Limited! We are so pleased that Noah and Roger were able to provide you with such exceptional service. We look forward to working with you, your family, and your friends in the future. Sincerely, John Torrese General Manager (866) 205-8037


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  • Chuck Giovannini

    I bought a 2014 Ford Focus from Chuck and the process was super easy! He made me feel welcome in the dealership and was more than helpful. He made...

    Dealer Response

    Nick - Thank you for providing us with feedback regarding your recent visit. Chuck is wholly devoted to the success of our guests' experiences and...


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    I bought a 2014 Ford Focus from Chuck and the process was super easy! He made me feel welcome in the dealership and was more than helpful. He made every effort to get me approved for something I wanted and could afford. If you're going to buy a car from them, I strongly suggest talking to Chuck Giovannini!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Nick - Thank you for providing us with feedback regarding your recent visit. Chuck is wholly devoted to the success of our guests' experiences and we are proud to have him on our team. We look forward to seeing you soon and hope that you enjoy your 2014 Ford Focus! Sincerely, John Torrese General Manager (866) 205-8037


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  • Top of the line

    Awesome experience great service!! Very satisfy with the process. Mike Mastropietro is the man!!

    Dealer Response

    Ruben - It is wonderful to hear that Mike was able to provide you with an awesome experience! We really appreciate this feedback and we will share...


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    Awesome experience great service!! Very satisfy with the process. Mike Mastropietro is the man!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ruben - It is wonderful to hear that Mike was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with him. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Torrese General Manager (866) 205-8037


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  • Great customer service!

    Personal service, we were listened to and felt appreciated. This is our third purchase from Fuccillo Ford- great product, great service.

    Dealer Response

    Beatrice, thank you for taking the time to submit this amazing feedback. We appreciate you continually trusting us with your car buying needs and ...


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    Personal service, we were listened to and felt appreciated. This is our third purchase from Fuccillo Ford- great product, great service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Beatrice, thank you for taking the time to submit this amazing feedback. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Please let us know if there is anything else about your purchase that you'd like to discuss. Sincerely, John Torrese General Manager (866) 205-8037


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  • Service at its best

    Friendly and very curtious by all the personnel. Enjoyed meeting the staff and owners. Will be happy to have my vehicles serviced here.

    Dealer Response

    James, thank you for the feedback! We are happy to hear of your positive experience at Fuccillo Ford Seneca Falls, and we are grateful for choosin...


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    Friendly and very curtious by all the personnel. Enjoyed meeting the staff and owners. Will be happy to have my vehicles serviced here.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, thank you for the feedback! We are happy to hear of your positive experience at Fuccillo Ford Seneca Falls, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, John Torrese General Manager (866) 205-8037


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  • Thank you

    Repair manager let me know what was going on every step of the way. He answered all my questions without hesitation.

    Dealer Response

    Brian - Thanks for your awesome review. We take pride in our customer service and always make sure our customers know everything that is going on...


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    Repair manager let me know what was going on every step of the way. He answered all my questions without hesitation.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian - Thanks for your awesome review. We take pride in our customer service and always make sure our customers know everything that is going on! Please let us know if there's anything else we can do for you. Sincerely, John Torrese General Manager (866) 205-8037


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  • Great Service.

    Lots of personal service. I would recommend Fuccillo Ford of Seneca Falls. I have now bought three vehicles here and have been pleased every tim...

    Dealer Response

    Robert, thank you for taking the time to submit this amazing feedback. We appreciate you continually trusting us with your auto needs. If you nee...


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    Lots of personal service. I would recommend Fuccillo Ford of Seneca Falls. I have now bought three vehicles here and have been pleased every time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Robert, thank you for taking the time to submit this amazing feedback. We appreciate you continually trusting us with your auto needs. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, John Torrese General Manager (866) 205-8037


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  • SERVICE DEPARTMENT GOES OUT OF ITS WAY EVERYTIME

    Everyone in the Service Department is great. They always get me in whenever I call. Kelly and Mark are always very accommodating. Vehicle is alwa...

    Dealer Response

    Hi Mark and thanks for your kind words! We appreciate Kelly and Mark and we are thrilled that they have taken care of you and accommodated your ne...


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    Everyone in the Service Department is great. They always get me in whenever I call. Kelly and Mark are always very accommodating. Vehicle is always washed when service is complete.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mark and thanks for your kind words! We appreciate Kelly and Mark and we are thrilled that they have taken care of you and accommodated your needs. We look forward to seeing you on your next visit. Sincerely, John Torrese General Manager (866) 205-8037


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  • Brand new alternator

    U stuck by the warranty and fixed my alternator bcuz it was ur mistake! Thank you very much for your help.

    Dealer Response

    Patricia - Thank you for this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anyth...


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    U stuck by the warranty and fixed my alternator bcuz it was ur mistake! Thank you very much for your help.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patricia - Thank you for this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, John Torrese General Manager (866) 205-8037


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